Newbie cant access dashboard

erickirchey · March 24, 2023, 11:31pm

I try to access storage node and get this site can not be reached
storjlabs/storagenode:latest “/entrypoint” 46 minutes ago Up 11 seconds 127.0.0.1:14002->14002/tcp, 0.0.0.0:28967->28967/tcp, 0.0.0.0:28967->28967/udp, :::28967->28967/tcp, :::28967->28967/udp storagenode
admin@raspberrypi:~ $

Dali44 · March 25, 2023, 12:51am

I think your node is restarting again and again.
Try to : stop node > restart OS > start node
And check your logs too

erickirchey · March 25, 2023, 1:06am

i did this i get this message and ran command docker exec -it storagenode /app/dashboard.sh

Error: rpc: dial tcp 127.0.0.1:7778: connect: connection refused

deathlessdd · March 25, 2023, 1:07am

You cant access the dashboard less its on the local machine you would need to set the dashboard to a local IP not a loop address. 10.10.1.20:14002->14002/tcp as an example.

deathlessdd · March 25, 2023, 1:10am

Also hes right your node isnt running check your logs.

erickirchey · March 25, 2023, 2:31am

Figured it out forgot the port number behind my address so you were correct it was just looping.
however I cant seem to get my asus RT-AX89X to allow any port forwarding to work I’ve disable all firewalls and it shows port forwarding on but checking multiple sites like canyouseeme its not allowing my ports through I have a 1 GB connection with static IP and getting a public ip to my router same that shows in canyouseeme and other port checking sites but no dice so far.

Alexey · March 25, 2023, 3:44am

Hello @erickirchey,
Welcome to the forum!

Please check the WAN IP on your router and make sure it’s the same as on Open Port Check Tool - Test Port Forwarding on Your Router
Please also check an IP address in the port forwarding rule on your router and make sure that it’s the same as a local IP address of your device with storagenode. To do not adjust the rule every time when your device is rebooted, I would recommend to make it static (usually in the DHCP section on your router).
Please also check the ADDRESS option of your docker run command, it should use either your public IP (the same as your WAN IP and IP on yougetsignal) with port or DDNS hostname with port.
In case of DDNS hostname make sure that’s updated:

nslookup your.ddns.address 8.8.8.8

it should return the same public IP as your WAN IP and IP from yougetsignal.

Please also post here the last 20 lines from your logs between two new lines with three backticks, like this:

```
logs lines here
```

erickirchey · March 25, 2023, 10:29am

Ip matches rules are set just no dice

2023-03-25T02:42:44.467Z ERROR contact:service ping satellite failed {“Process”: “storagenode”, “Satellite ID”: “121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6”, “attempts”: 9, “error”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 170.10.7.112:28967: connect: connection refused”, “errorVerbose”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 170.10.7.112:28967: connect: connection refused\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:147\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:101\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:99\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(Group).Go.func1:75"}
2023-03-25T02:46:56.866Z ERROR contact:service ping satellite failed {“Process”: “storagenode”, “Satellite ID”: “12tRQrMTWUWwzwGh18i7Fqs67kmdhH9t6aToeiwbo5mfS2rUmo”, “attempts”: 10, “error”: "ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 1:28967: connect: connection refused”, “errorVerbose”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 170.10.7.112:28967: connect: connection refused\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:147\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:101\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:99\n\tstorj.io/common/sync2.(Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(Group).Go.func1:75"}
2023-03-25T02:46:56.890Z ERROR contact:service ping satellite failed {“Process”: “storagenode”, “Satellite ID”: “1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE”, “attempts”: 10, “error”: "ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 1:28967: connect: connection refused", “errorVerbose”: "ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 1:28967: connect: connection refused\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:147\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:101\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:99\n\tstorj.io/common/sync2.(Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(Group).Go.func1:75"}
2023-03-25T02:46:57.002Z ERROR contact:service ping satellite failed {“Process”: “storagenode”, “Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “attempts”: 10, “error”: "ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 1:28967: connect: connection refused", “errorVerbose”: "ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 1:28967: connect: connection refused\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:147\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:101\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:99\n\tstorj.io/common/sync2.(Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(Group).Go.func1:75"}
2023-03-25T02:46:59.531Z ERROR contact:service ping satellite failed {“Process”: “storagenode”, “Satellite ID”: “12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB”, “attempts”: 10, “error”: "ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 1:28967: connect: connection refused", “errorVerbose”: "ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp 1:28967: connect: connection refused\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:147\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:101\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:99\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75”}
2023-03-25T02:47:00.492Z ERROR contact:service ping satellite failed {“Process”: “storagenode”, “Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs”, “attempts”: 10, “error”: “ping satellite: check-in ratelimit: node rate limited by id”, “errorVerbose”: “ping satellite: check-in ratelimit: node rate limited by id\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:101\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:99\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75”}
2023-03-25T02:47:01.300Z ERROR contact:service ping satellite failed {“Process”: “storagenode”, “Satellite ID”: “121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6”, “attempts”: 10, “error”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp *:28967: connect: connection refused”, “errorVerbose”: “ping satellite: failed to ping storage node, your node indicated error code: 0, rpc: tcp connector failed: rpc: dial tcp *:28967: connect: connection refused\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:147\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:101\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:99\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75”}
2023-03-25 02:50:05,682 WARN received SIGTERM indicating exit request
2023-03-25 02:50:05,682 INFO waiting for storagenode, processes-exit-eventlistener, storagenode-updater to die
2023-03-25T02:50:05.683Z INFO Got a signal from the OS: “terminated” {“Process”: “storagenode-updater”}
2023-03-25 02:50:05,686 INFO stopped: storagenode-updater (exit status 0)
2023-03-25T02:50:05.687Z INFO Got a signal from the OS: “terminated” {“Process”: “storagenode”}
2023-03-25T02:50:05.687Z INFO contact:service context cancelled {“Process”: “storagenode”, “Satellite ID”: “121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6”}
2023-03-25T02:50:05.687Z INFO contact:service context cancelled {“Process”: “storagenode”, “Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs”}
2023-03-25T02:50:05.687Z INFO contact:service context cancelled {“Process”: “storagenode”, “Satellite ID”: “12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB”}
2023-03-25T02:50:05.687Z INFO contact:service context cancelled {“Process”: “storagenode”, “Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”}
2023-03-25T02:50:05.687Z INFO contact:service context cancelled {“Process”: “storagenode”, “Satellite ID”: “1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE”}
2023-03-25T02:50:05.687Z INFO contact:service context cancelled {“Process”: “storagenode”, “Satellite ID”: “12tRQrMTWUWwzwGh18i7Fqs67kmdhH9t6aToeiwbo5mfS2rUmo”}
2023-03-25 02:50:05,788 INFO stopped: storagenode (exit status 0)
2023-03-25 02:50:05,789 INFO stopped: processes-exit-eventlistener (terminated by SIGTERM

erickirchey · March 25, 2023, 10:33am

hostname -I
192.168.50.90 172.17.0.1

Alexey · March 25, 2023, 10:35am

Make sure that your WAN IP on your router is matched IP on yougetsignal.
Did you specify an IP in your ADDRESS option? If yes - make sure it is the same as your WAN IP and IP on yougetsignal.

Alexey · March 25, 2023, 12:42pm

This is weird. Do you have any antivirus or a extended firewall on your device?
I would recommend to add two rules for Inbound traffic in your firewall on your device on any case anyway. You need to allow the TCP port 28967 and UDP port 28967 as well.
This is especially useful for Windows, since it will enable a firewall sooner or later.
And this is not a good idea, for honestly, to disable a firewall on your device anyway.

erickirchey · March 25, 2023, 12:56pm

this is setup on a PI 4 no firewall on the PI I also disabled the firewall on router just incase same thing

deathlessdd · March 25, 2023, 1:01pm

That router has AI protection that can block stuff on its own.

erickirchey · March 25, 2023, 1:08pm

I have the AI Protection turned off as well as it blocks my crypto miners when on

snorkel · March 25, 2023, 1:15pm

You should enable the firewall on your router, especialy now when you made your IP public.

snorkel · March 25, 2023, 1:21pm

The Asus router should have:

AI protection off;
firewall on;
DDOS prevention off.
port forward on.
a static IP on LAN, like 192.168.1.1, that will be also the gateway for your machine.
a static IP on WAN, or a DDNS address, if it is conected directly to ISP or through ISP’s router set in bridge mode.

Your machine should have:

a static IP on LAN.
firewall off or firewall on with rules to allow traffic on the necesary ports.

Your storagenode run command should have the corect settings for those ports.

erickirchey · March 25, 2023, 1:22pm

I did re-enable it after testing if the firewall was not blocking it

snorkel · March 25, 2023, 1:24pm

Paste here the run command with private info removed. Also any settings changed in config.yaml.

erickirchey · March 25, 2023, 1:34pm

docker run -d --restart unless-stopped --stop-timeout 300 \
-p 28967:28967/tcp \
-p 28967:28967/udp \
-p 127.0.0.1:14002:14002 \
-e WALLET="0x87D573E38fc6e478536b909784D7eD82E1d08AfC" \
-e EMAIL="*@gmail.com" \
-e ADDRESS="*.*.*.*:28967" \
-e STORAGE="1TB" \
--user $(id -u):$(id -g) \
--mount type=bind,source="/mnt/storj/storagenode",destination=/app/identity \
--mount type=bind,source="/mnt/storj/storagenode",destination=/app/config \
--name storagenode storjlabs/storagenode:latest

erickirchey · March 25, 2023, 1:39pm

# how frequently bandwidth usage rollups are calculated
# bandwidth.interval: 1h0m0s

# how frequently expired pieces are collected
# collector.interval: 1h0m0s

# use color in user interface
# color: false

# server address of the api gateway and frontend app
console.address: :14002

# path to static resources
# console.static-dir: ""

# the public address of the node, useful for nodes behind NAT
contact.external-address: "170.*.*.*:28967"

# how frequently the node contact chore should run
# contact.interval: 1h0m0s

# Maximum Database Connection Lifetime, -1ns means the stdlib default
# db.conn_max_lifetime: 30m0s

# Maximum Amount of Idle Database connections, -1 means the stdlib default
# db.max_idle_conns: 1

# Maximum Amount of Open Database connections, -1 means the stdlib default
# db.max_open_conns: 5

# address to listen on for debug endpoints
# debug.addr: 127.0.0.1:0

# expose control panel
# debug.control: false

# If set, a path to write a process trace SVG to
# debug.trace-out: ""

# open config in default editor
# edit-conf: false

# in-memory buffer for uploads
# filestore.write-buffer-size: 128.0 KiB

# how often to run the chore to check for satellites for the node to exit.
# graceful-exit.chore-interval: 1m0s

# the minimum acceptable bytes that an exiting node can transfer per second to the new node
# graceful-exit.min-bytes-per-second: 5.00 KB

# the minimum duration for downloading a piece from storage nodes before timing out
# graceful-exit.min-download-timeout: 2m0s

# number of concurrent transfers per graceful exit worker
# graceful-exit.num-concurrent-transfers: 5

# number of workers to handle satellite exits
# graceful-exit.num-workers: 4

# Enable additional details about the satellite connections via the HTTP healthcheck.
healthcheck.details: false

# Provide health endpoint (including suspension/audit failures) on main public port, but HTTP protocol.
healthcheck.enabled: true

# path to the certificate chain for this identity
identity.cert-path: identity/identity.cert

# path to the private key for this identity
identity.key-path: identity/identity.key

# if true, log function filename and line number
# log.caller: false

# if true, set logging to development mode
# log.development: false

# configures log encoding. can either be 'console', 'json', 'pretty', or 'gcloudlogging'.
# log.encoding: ""

# the minimum log level to log
log.level: info

# can be stdout, stderr, or a filename
# log.output: stderr

# if true, log stack traces
# log.stack: false

# address(es) to send telemetry to (comma-separated)
# metrics.addr: collectora.storj.io:9000

# application name for telemetry identification. Ignored for certain applications.
# metrics.app: storagenode

# application suffix. Ignored for certain applications.
metrics.app-suffix: -alpha

# address(es) to send telemetry to (comma-separated)
# metrics.event-addr: eventkitd.datasci.storj.io:9002

# instance id prefix
# metrics.instance-prefix: ""

# how frequently to send up telemetry. Ignored for certain applications.
metrics.interval: 30m0s

# maximum duration to wait before requesting data
# nodestats.max-sleep: 5m0s

# how often to sync reputation
# nodestats.reputation-sync: 4h0m0s

# how often to sync storage
# nodestats.storage-sync: 12h0m0s

# operator email address
operator.email: "*@gmail.com"

# operator wallet address
operator.wallet: "0x87D573E38fc6e478536b909784D7eD82E1d08AfC"

# operator wallet features
operator.wallet-features: ""

# move pieces to trash upon deletion. Warning: if set to false, you risk disqualification for failed audits if a satellite database is restored from backup.
# pieces.delete-to-trash: true

# file preallocated for uploading
# pieces.write-prealloc-size: 4.0 MiB

# whether or not preflight check for database is enabled.
# preflight.database-check: true

# whether or not preflight check for local system clock is enabled on the satellite side. When disabling this feature, your storagenode may not setup correctly.
# preflight.local-time-check: true

# how many concurrent retain requests can be processed at the same time.
# retain.concurrency: 5

# allows for small differences in the satellite and storagenode clocks
# retain.max-time-skew: 72h0m0s

# allows configuration to enable, disable, or test retain requests from the satellite. Options: (disabled/enabled/debug)
# retain.status: enabled

# public address to listen on
170.*.*.*:28967

# if true, client leaves may contain the most recent certificate revocation for the current certificate
# server.extensions.revocation: true

# if true, client leaves must contain a valid "signed certificate extension" (NB: verified against certs in the peer ca whitelist; i.e. if true, a whitelist must be provided)
# server.extensions.whitelist-signed-leaf: false

# path to the CA cert whitelist (peer identities must be signed by one these to be verified). this will override the default peer whitelist
# server.peer-ca-whitelist-path: ""

# identity version(s) the server will be allowed to talk to
# server.peer-id-versions: latest

# private address to listen on
server.private-address: 127.0.0.1:7778

# url for revocation database (e.g. bolt://some.db OR redis://127.0.0.1:6378?db=2&password=abc123)
# server.revocation-dburl: bolt://config/revocations.db

# enable support for tcp fast open experiment
# server.tcp-fast-open: true

# the size of the tcp fast open queue
# server.tcp-fast-open-queue: 256

# if true, uses peer ca whitelist checking
# server.use-peer-ca-whitelist: true

# total allocated bandwidth in bytes (deprecated)
storage.allocated-bandwidth: 0 B

# total allocated disk space in bytes
storage.allocated-disk-space: 1.00 TB

# how frequently Kademlia bucket should be refreshed with node stats
# storage.k-bucket-refresh-interval: 1h0m0s

# path to store data in
# storage.path: config/storage

# a comma-separated list of approved satellite node urls (unused)
# storage.whitelisted-satellites: ""

# how often the space used cache is synced to persistent storage
# storage2.cache-sync-interval: 1h0m0s

# directory to store databases. if empty, uses data path
# storage2.database-dir: ""

# size of the piece delete queue
# storage2.delete-queue-size: 10000

# how many piece delete workers
# storage2.delete-workers: 1

# how many workers to use to check if satellite pieces exists
# storage2.exists-check-workers: 5

# how soon before expiration date should things be considered expired
# storage2.expiration-grace-period: 48h0m0s

# how many concurrent requests are allowed, before uploads are rejected. 0 represents unlimited.
# storage2.max-concurrent-requests: 0

# amount of memory allowed for used serials store - once surpassed, serials will be dropped at random
# storage2.max-used-serials-size: 1.00 MB

# a client upload speed should not be lower than MinUploadSpeed in bytes-per-second (E.g: 1Mb), otherwise, it will be flagged as slow-connection and potentially be closed
# storage2.min-upload-speed: 0 B

# if the portion defined by the total number of alive connection per MaxConcurrentRequest reaches this threshold, a slow upload client will no longer be monitored and flagged
# storage2.min-upload-speed-congestion-threshold: 0.8

# if MinUploadSpeed is configured, after a period of time after the client initiated the upload, the server will flag unusually slow upload client
# storage2.min-upload-speed-grace-duration: 10s

# how frequently Kademlia bucket should be refreshed with node stats
# storage2.monitor.interval: 1h0m0s

# how much bandwidth a node at minimum has to advertise (deprecated)
# storage2.monitor.minimum-bandwidth: 0 B

# how much disk space a node at minimum has to advertise
# storage2.monitor.minimum-disk-space: 500.00 GB

# how frequently to verify the location and readability of the storage directory
# storage2.monitor.verify-dir-readable-interval: 1m0s

# how long to wait for a storage directory readability verification to complete
# storage2.monitor.verify-dir-readable-timeout: 1m0s

# how frequently to verify writability of storage directory
# storage2.monitor.verify-dir-writable-interval: 5m0s

# how long to wait for a storage directory writability verification to complete
# storage2.monitor.verify-dir-writable-timeout: 1m0s

# how long after OrderLimit creation date are OrderLimits no longer accepted
# storage2.order-limit-grace-period: 1h0m0s

# length of time to archive orders before deletion
# storage2.orders.archive-ttl: 168h0m0s

# duration between archive cleanups
# storage2.orders.cleanup-interval: 5m0s

# maximum duration to wait before trying to send orders
# storage2.orders.max-sleep: 30s

# path to store order limit files in
# storage2.orders.path: config/orders

# timeout for dialing satellite during sending orders
# storage2.orders.sender-dial-timeout: 1m0s

# duration between sending
# storage2.orders.sender-interval: 1h0m0s

# timeout for sending
# storage2.orders.sender-timeout: 1h0m0s

# if set to true, all pieces disk usage is recalculated on startup
# storage2.piece-scan-on-startup: true

# allows for small differences in the satellite and storagenode clocks
# storage2.retain-time-buffer: 48h0m0s

# how long to spend waiting for a stream operation before canceling
# storage2.stream-operation-timeout: 30m0s

# file path where trust lists should be cached
# storage2.trust.cache-path: config/trust-cache.json

# list of trust exclusions
# storage2.trust.exclusions: ""

# how often the trust pool should be refreshed
# storage2.trust.refresh-interval: 6h0m0s

# list of trust sources
# storage2.trust.sources: https://www.storj.io/dcs-satellites

# address for jaeger agent
# tracing.agent-addr: agent.tracing.datasci.storj.io:5775

# application name for tracing identification
# tracing.app: storagenode

# application suffix
# tracing.app-suffix: -release

# buffer size for collector batch packet size
# tracing.buffer-size: 0

# whether tracing collector is enabled
# tracing.enabled: true

# how frequently to flush traces to tracing agent
# tracing.interval: 0s

# buffer size for collector queue size
# tracing.queue-size: 0

# how frequent to sample traces
# tracing.sample: 0

# Interval to check the version
# version.check-interval: 15m0s

# Request timeout for version checks
# version.request-timeout: 1m0s

# server address to check its version against
version.server-address: https://version.storj.io