No change on Suspension or Audit statistics after 3 days of actual downtime: why?

The uptime score is a moving window of 30 days. So as long as your day with the downtime is within that window, the uptime score won’t go up.

E.g. if the window would be 3 days and you have a downtime on the last day:

  1. 100%
  2. 100%
  3. 50%

So uptime score would be 83%. Now on the next day it would look like this:

  1. 100%
  2. 50%
  3. 100%

So the average is still 83% as long as that day with 50% is within that window. Only once its outside the window the score will go up again.

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