No ingress except for US1, following a disk problem

[o1eal]

I had a problem with my Storj drive, and got it back online after a few weeks. (Background is on the thread linked below.)

Since it’s been back online (for a couple weeks now), I have gotten no ingress from any satellite except for US1.

There was certainly some data corruption, and I have failed some audits, but I seem to be above the 60% threshhold for audit score for all but one satellite (I was disqualified on that one).

Why am I not getting ingress? Is this something that will resolve itself over time? Is there something further I need to do to get back closer to “normal” operation?

Background:

Suddenly suspended - no recent changes

For posterity, in another branch of this discussion, we determined the issue is not with the installation or the computer, but with the (external) drive used for Storj data.

[o1eal]

$ docker logs --tail 200 storagenode |grep error
2022-07-15T17:21:35.750Z        ERROR   piecestore      download failed {"Process": "storagenode", "Piece ID": "CMUOJ4K7CFVC3LS4GWB5UQOVXPO6UIQY4BGK67OFZH6QEYS7KPOQ", "Satellite ID": "121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6", "Action": "GET", "error": "file does not exist", "errorVerbose": "file does not exist\n\tstorj.io/common/rpc/rpcstatus.Wrap:73\n\tstorj.io/storj/storagenode/piecestore.(*Endpoint).Download:546\n\tstorj.io/common/pb.DRPCPiecestoreDescription.Method.func2:228\n\tstorj.io/drpc/drpcmux.(*Mux).HandleRPC:33\n\tstorj.io/common/rpc/rpctracing.(*Handler).HandleRPC:58\n\tstorj.io/drpc/drpcserver.(*Server).handleRPC:122\n\tstorj.io/drpc/drpcserver.(*Server).ServeOne:66\n\tstorj.io/drpc/drpcserver.(*Server).Serve.func2:112\n\tstorj.io/drpc/drpcctx.(*Tracker).track:52"}
2022-07-15T17:21:38.136Z        ERROR   piecestore      download failed {"Process": "storagenode", "Piece ID": "7RUS5UN6KUR6T4BPWB6VY5IAM5UL6TZPBYWAYYYCGMNLZ72H3LJQ", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "GET", "error": "file does not exist", "errorVerbose": "file does not exist\n\tstorj.io/common/rpc/rpcstatus.Wrap:73\n\tstorj.io/storj/storagenode/piecestore.(*Endpoint).Download:546\n\tstorj.io/common/pb.DRPCPiecestoreDescription.Method.func2:228\n\tstorj.io/drpc/drpcmux.(*Mux).HandleRPC:33\n\tstorj.io/common/rpc/rpctracing.(*Handler).HandleRPC:58\n\tstorj.io/drpc/drpcserver.(*Server).handleRPC:122\n\tstorj.io/drpc/drpcserver.(*Server).ServeOne:66\n\tstorj.io/drpc/drpcserver.(*Server).Serve.func2:112\n\tstorj.io/drpc/drpcctx.(*Tracker).track:52"}
2022-07-15T17:22:03.991Z        ERROR   piecestore      download failed {"Process": "storagenode", "Piece ID": "M4J7F6LGBZCJE6WNATVKWYYQYDULWWMVF3W5CEA7JRWTNDW6VZSQ", "Satellite ID": "121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6", "Action": "GET", "error": "file does not exist", "errorVerbose": "file does not exist\n\tstorj.io/common/rpc/rpcstatus.Wrap:73\n\tstorj.io/storj/storagenode/piecestore.(*Endpoint).Download:546\n\tstorj.io/common/pb.DRPCPiecestoreDescription.Method.func2:228\n\tstorj.io/drpc/drpcmux.(*Mux).HandleRPC:33\n\tstorj.io/common/rpc/rpctracing.(*Handler).HandleRPC:58\n\tstorj.io/drpc/drpcserver.(*Server).handleRPC:122\n\tstorj.io/drpc/drpcserver.(*Server).ServeOne:66\n\tstorj.io/drpc/drpcserver.(*Server).Serve.func2:112\n\tstorj.io/drpc/drpcctx.(*Tracker).track:52"}
2022-07-15T17:22:30.039Z        ERROR   piecestore      download failed {"Process": "storagenode", "Piece ID": "WQETRB7V2BWB4IMHGFQTP3DBGYK4JM3J4VDMCBT2V4MKYKUUNDMQ", "Satellite ID": "121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6", "Action": "GET", "error": "file does not exist", "errorVerbose": "file does not exist\n\tstorj.io/common/rpc/rpcstatus.Wrap:73\n\tstorj.io/storj/storagenode/piecestore.(*Endpoint).Download:546\n\tstorj.io/common/pb.DRPCPiecestoreDescription.Method.func2:228\n\tstorj.io/drpc/drpcmux.(*Mux).HandleRPC:33\n\tstorj.io/common/rpc/rpctracing.(*Handler).HandleRPC:58\n\tstorj.io/drpc/drpcserver.(*Server).handleRPC:122\n\tstorj.io/drpc/drpcserver.(*Server).ServeOne:66\n\tstorj.io/drpc/drpcserver.(*Server).Serve.func2:112\n\tstorj.io/drpc/drpcctx.(*Tracker).track:52"}
2022-07-15T17:22:31.154Z        ERROR   piecestore      download failed {"Process": "storagenode", "Piece ID": "LX6LKEEVRK2OSGO24VKXQQ32ACLP36SWDF6SETK6SYB7N42K4LYQ", "Satellite ID": "121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6", "Action": "GET", "error": "file does not exist", "errorVerbose": "file does not exist\n\tstorj.io/common/rpc/rpcstatus.Wrap:73\n\tstorj.io/storj/storagenode/piecestore.(*Endpoint).Download:546\n\tstorj.io/common/pb.DRPCPiecestoreDescription.Method.func2:228\n\tstorj.io/drpc/drpcmux.(*Mux).HandleRPC:33\n\tstorj.io/common/rpc/rpctracing.(*Handler).HandleRPC:58\n\tstorj.io/drpc/drpcserver.(*Server).handleRPC:122\n\tstorj.io/drpc/drpcserver.(*Server).ServeOne:66\n\tstorj.io/drpc/drpcserver.(*Server).Serve.func2:112\n\tstorj.io/drpc/drpcctx.(*Tracker).track:52"}
2022-07-15T17:22:32.381Z        ERROR   piecestore      download failed {"Process": "storagenode", "Piece ID": "LJBOMUCJOQM4LTFDUKLMJFACT22FO3N2NTZGLUO75J2WBTZUCIOA", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "GET", "error": "file does not exist", "errorVerbose": "file does not exist\n\tstorj.io/common/rpc/rpcstatus.Wrap:73\n\tstorj.io/storj/storagenode/piecestore.(*Endpoint).Download:546\n\tstorj.io/common/pb.DRPCPiecestoreDescription.Method.func2:228\n\tstorj.io/drpc/drpcmux.(*Mux).HandleRPC:33\n\tstorj.io/common/rpc/rpctracing.(*Handler).HandleRPC:58\n\tstorj.io/drpc/drpcserver.(*Server).handleRPC:122\n\tstorj.io/drpc/drpcserver.(*Server).ServeOne:66\n\tstorj.io/drpc/drpcserver.(*Server).Serve.func2:112\n\tstorj.io/drpc/drpcctx.(*Tracker).track:52"}
2022-07-15T17:22:41.734Z        ERROR   piecestore      download failed {"Process": "storagenode", "Piece ID": "RIUG3BF5SJRXK6P2FM2MEG7EVTVYVAVXVA3B3IXE5KEZVS6MKVGA", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "GET_REPAIR", "error": "file does not exist", "errorVerbose": "file does not exist\n\tstorj.io/common/rpc/rpcstatus.Wrap:73\n\tstorj.io/storj/storagenode/piecestore.(*Endpoint).Download:546\n\tstorj.io/common/pb.DRPCPiecestoreDescription.Method.func2:228\n\tstorj.io/drpc/drpcmux.(*Mux).HandleRPC:33\n\tstorj.io/common/rpc/rpctracing.(*Handler).HandleRPC:58\n\tstorj.io/drpc/drpcserver.(*Server).handleRPC:122\n\tstorj.io/drpc/drpcserver.(*Server).ServeOne:66\n\tstorj.io/drpc/drpcserver.(*Server).Serve.func2:112\n\tstorj.io/drpc/drpcctx.(*Tracker).track:52"}
2022-07-15T17:22:42.032Z        ERROR   piecestore      download failed {"Process": "storagenode", "Piece ID": "RIUG3BF5SJRXK6P2FM2MEG7EVTVYVAVXVA3B3IXE5KEZVS6MKVGA", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "GET_REPAIR", "error": "used serial already exists in store", "errorVerbose": "used serial already exists in store\n\tstorj.io/storj/storagenode/piecestore/usedserials.insertSerial:263\n\tstorj.io/storj/storagenode/piecestore/usedserials.(*Table).Add:117\n\tstorj.io/storj/storagenode/piecestore.(*Endpoint).verifyOrderLimit:76\n\tstorj.io/storj/storagenode/piecestore.(*Endpoint).Download:498\n\tstorj.io/common/pb.DRPCPiecestoreDescription.Method.func2:228\n\tstorj.io/drpc/drpcmux.(*Mux).HandleRPC:33\n\tstorj.io/common/rpc/rpctracing.(*Handler).HandleRPC:58\n\tstorj.io/drpc/drpcserver.(*Server).handleRPC:122\n\tstorj.io/drpc/drpcserver.(*Server).ServeOne:66\n\tstorj.io/drpc/drpcserver.(*Server).Serve.func2:112\n\tstorj.io/drpc/drpcctx.(*Tracker).track:52"}
2022-07-15T17:22:43.195Z        ERROR   piecestore      download failed {"Process": "storagenode", "Piece ID": "343RTMLIDUYGKTWAULZE74PVMJZ5IMZPFQGFQL7YVMWVAPKGCUAQ", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "GET", "error": "file does not exist", "errorVerbose": "file does not exist\n\tstorj.io/common/rpc/rpcstatus.Wrap:73\n\tstorj.io/storj/storagenode/piecestore.(*Endpoint).Download:546\n\tstorj.io/common/pb.DRPCPiecestoreDescription.Method.func2:228\n\tstorj.io/drpc/drpcmux.(*Mux).HandleRPC:33\n\tstorj.io/common/rpc/rpctracing.(*Handler).HandleRPC:58\n\tstorj.io/drpc/drpcserver.(*Server).handleRPC:122\n\tstorj.io/drpc/drpcserver.(*Server).ServeOne:66\n\tstorj.io/drpc/drpcserver.(*Server).Serve.func2:112\n\tstorj.io/drpc/drpcctx.(*Tracker).track:52"}
2022-07-15T17:22:56.150Z        ERROR   piecestore      download failed {"Process": "storagenode", "Piece ID": "TVJIMBJ5DQBXHPKLA54UHTVSRDEHTCI5KXPBFETD6YP72FOMVTYA", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "GET", "error": "file does not exist", "errorVerbose": "file does not exist\n\tstorj.io/common/rpc/rpcstatus.Wrap:73\n\tstorj.io/storj/storagenode/piecestore.(*Endpoint).Download:546\n\tstorj.io/common/pb.DRPCPiecestoreDescription.Method.func2:228\n\tstorj.io/drpc/drpcmux.(*Mux).HandleRPC:33\n\tstorj.io/common/rpc/rpctracing.(*Handler).HandleRPC:58\n\tstorj.io/drpc/drpcserver.(*Server).handleRPC:122\n\tstorj.io/drpc/drpcserver.(*Server).ServeOne:66\n\tstorj.io/drpc/drpcserver.(*Server).Serve.func2:112\n\tstorj.io/drpc/drpcctx.(*Tracker).track:52"}
2022-07-15T17:23:09.872Z        ERROR   piecestore      download failed {"Process": "storagenode", "Piece ID": "Y4SGTTCF2HS73HS42GAO4EY457J4LFD7FOUK3OGYXMFS6JMWE4SQ", "Satellite ID": "121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6", "Action": "GET", "error": "file does not exist", "errorVerbose": "file does not exist\n\tstorj.io/common/rpc/rpcstatus.Wrap:73\n\tstorj.io/storj/storagenode/piecestore.(*Endpoint).Download:546\n\tstorj.io/common/pb.DRPCPiecestoreDescription.Method.func2:228\n\tstorj.io/drpc/drpcmux.(*Mux).HandleRPC:33\n\tstorj.io/common/rpc/rpctracing.(*Handler).HandleRPC:58\n\tstorj.io/drpc/drpcserver.(*Server).handleRPC:122\n\tstorj.io/drpc/drpcserver.(*Server).ServeOne:66\n\tstorj.io/drpc/drpcserver.(*Server).Serve.func2:112\n\tstorj.io/drpc/drpcctx.(*Tracker).track:52"}
2022-07-15T17:23:21.134Z        ERROR   piecestore      download failed {"Process": "storagenode", "Piece ID": "O2BBZZ4LJNDRG2OHYOCK4O6WKO3OR37LD7US2IBAHILP3JWIUZIQ", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "GET", "error": "file does not exist", "errorVerbose": "file does not exist\n\tstorj.io/common/rpc/rpcstatus.Wrap:73\n\tstorj.io/storj/storagenode/piecestore.(*Endpoint).Download:546\n\tstorj.io/common/pb.DRPCPiecestoreDescription.Method.func2:228\n\tstorj.io/drpc/drpcmux.(*Mux).HandleRPC:33\n\tstorj.io/common/rpc/rpctracing.(*Handler).HandleRPC:58\n\tstorj.io/drpc/drpcserver.(*Server).handleRPC:122\n\tstorj.io/drpc/drpcserver.(*Server).ServeOne:66\n\tstorj.io/drpc/drpcserver.(*Server).Serve.func2:112\n\tstorj.io/drpc/drpcctx.(*Tracker).track:52"}
2022-07-15T17:23:24.845Z        ERROR   piecestore      download failed {"Process": "storagenode", "Piece ID": "J7UVZVAQFQM3JEK2EUMECQ6LKJRDEKGAZZ2Z2N5BJO4MI2BHR2QQ", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "GET", "error": "file does not exist", "errorVerbose": "file does not exist\n\tstorj.io/common/rpc/rpcstatus.Wrap:73\n\tstorj.io/storj/storagenode/piecestore.(*Endpoint).Download:546\n\tstorj.io/common/pb.DRPCPiecestoreDescription.Method.func2:228\n\tstorj.io/drpc/drpcmux.(*Mux).HandleRPC:33\n\tstorj.io/common/rpc/rpctracing.(*Handler).HandleRPC:58\n\tstorj.io/drpc/drpcserver.(*Server).handleRPC:122\n\tstorj.io/drpc/drpcserver.(*Server).ServeOne:66\n\tstorj.io/drpc/drpcserver.(*Server).Serve.func2:112\n\tstorj.io/drpc/drpcctx.(*Tracker).track:52"}

[o1eal]

Maybe the audits need to get up to a higher number before ingress resumes? I see that US1 is the only one where I have a 100% audit score. Will those scores tend to go up over time – for instance, as pieces are identified as missing, will they be discarded and cease to cause further audit failures?

[Alexey]

Yes, the audit score is considered in nodes selection, so your node will be offered to the customers after nodes with 100% audit score.
So, the ingress may be lower than if it have 100% audit score.
Unfortunately with such relatively high loss of data it is impossible to predict - could it recover the audit score ever. The same lost piece can be audited multiple times until it will be recovered to someone’s else node or deleted by the customer and as result the pointer to your node will be deleted from the satellite’s database. But while it is there - your node may be audited for lost pieces over and over again, lowing your audit score every time.

But in your case you have another factor - since the online score is lower than 60%, it’s suspended for downtime. The suspended node will not have any ingress until online score would be greater than 60%
So, you need to keep it online for the next 30 days to recover the online score.

[o1eal]

Very helpful, thank you!

In the meantime, dropped to disqualification on AP1. Oh well. That one also did not have a great deal of traffic for me, so I can manage. But, I think it’s time to spin up a second node, in case this one just ends up too messed up to continue with.