Node appears offline

Hello everyone, I have three Storj nodes running for a year, and for the past few days, I’ve been receiving alert emails saying that my nodes are offline and indeed, my online percentage is dropping, but not on all satellites. I’ve checked that the correct ports are open on my router, that my DNS address is correct and properly resolved, and that my public IP hasn’t changed. In your opinion, where could the problem be coming from? Below is a log capture filtering on the ERROR tag :

2025-03-18T22:51:29Z    ERROR   piecestore      download failed {"Process": "storagenode", "Piece ID": "TO2MTWXX2O45OTU6G7W2UHCZEJOKUAWYPVCWZG42MLYYCH434WYQ", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "GET", "Offset": 0, "Size": 709376, "Remote Address": "156.146.43.228:39894", "error": "manager closed: read tcp 172.17.0.4:28967->156.146.43.228:39894: read: connection timed out", "errorVerbose": "manager closed: read tcp 172.17.0.4:28967->156.146.43.228:39894: read: connection timed out\n\tgithub.com/jtolio/noiseconn.(*Conn).readMsg:211\n\tgithub.com/jtolio/noiseconn.(*Conn).Read:171\n\tstorj.io/drpc/drpcwire.(*Reader).read:68\n\tstorj.io/drpc/drpcwire.(*Reader).ReadPacketUsing:113\n\tstorj.io/drpc/drpcmanager.(*Manager).manageReader:230"}
2025-03-18T22:51:39Z    ERROR   piecestore      download failed {"Process": "storagenode", "Piece ID": "TO2MTWXX2O45OTU6G7W2UHCZEJOKUAWYPVCWZG42MLYYCH434WYQ", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "GET", "Offset": 0, "Size": 709376, "Remote Address": "79.127.201.218:43656", "error": "manager closed: read tcp 172.17.0.4:28967->79.127.201.218:43656: read: connection timed out", "errorVerbose": "manager closed: read tcp 172.17.0.4:28967->79.127.201.218:43656: read: connection timed out\n\tgithub.com/jtolio/noiseconn.(*Conn).readMsg:211\n\tgithub.com/jtolio/noiseconn.(*Conn).Read:171\n\tstorj.io/drpc/drpcwire.(*Reader).read:68\n\tstorj.io/drpc/drpcwire.(*Reader).ReadPacketUsing:113\n\tstorj.io/drpc/drpcmanager.(*Manager).manageReader:230"}
2025-03-18T22:56:14Z    ERROR   contact:service ping satellite failed   {"Process": "storagenode", "Satellite ID": "1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE", "attempts": 12, "error": "ping satellite: check-in network: failed to resolve IP from address: washu59.duckdns.org:28968, err: lookup washu59.duckdns.org on 10.103.0.10:53: read udp 10.101.3.192:37892->10.103.0.10:53: i/o timeout", "errorVerbose": "ping satellite: check-in network: failed to resolve IP from address: washu59.duckdns.org:28968, err: lookup washu59.duckdns.org on 10.103.0.10:53: read udp 10.101.3.192:37892->10.103.0.10:53: i/o timeout\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:210\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:158\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:89\n\tstorj.io/common/sync2.(*Cycle).Run:163\n\tstorj.io/common/sync2.(*Cycle).Start.func1:77\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:78"}

DuckDNS seems to be in a lot of logs lately…

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And can I use the IP address directly instead of a dns name ?

Yes.

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