Node dashboard is showing as offline (Windows)

[jcosalvador]

Hi there,

i’ve installed the Windows client on my machine in December and everything was working fine until this afternoon.

I’ve moved house today so i’ve shutdown the pc, brought it to the new house, configured the router, connected the pc but the node dashboard is showing as Offline.

. Storj services are running
. Port 28967 forwarded and visible from the outside
. Router firewall is temporarily switched off
. Rules from the Windows Firewall untouched
. Pc restarted
. Services restarted
. Dynamic DNS updated
. Client version v 0.33.4

Please assist!

Thanks for your feedback.

Cheers,
Tiago

[Vadim]

hello do you have windows GUI or docker?
please refer to logs?what logs show?
If gui then it is in Program Files\storj\storagenode

[deathlessdd]

You should test with your public IP address sometimes certain ddns addresses don’t work. If you picked one other then .ddns.net they can have issues.

[jcosalvador]

Thanks everyone for your replies.
With the help of a friend the issue was identified.
Needed to change the config file - update the external ddns.

Cheers,
Tiago

[X64win]

I confirm too. Now I am offline and misconfigured.

[Alexey]

The QUIC Misconfigured in v1.67.1 issue is a visual bug on the dashboard. If you refresh the page - are statuses changed? If not - you have a different issue and need to fix a real offline issue first.
Checklist:

Node stopped responding overnight. Still shows OFFLINE after restart

ok, let check it together. WAN IP on the main page of the router. Please, compare it with IP there: https://www.yougetsignal.com/tools/open-ports/ , they should match Local IP in the port forwarding rule, it should be the same as IP of your PC with docker nslookup your.ddns.address 8.8.8.8 should return the same IP as p.1 Firewall. It should have an incoming rule to allow any traffic from the any source to the TCP 28967 port and your PC as a destination. If you have any outgoing rule, then y…

[X64win]

I see this:

[X64win]

I will check my router now

[Alexey]

It looks like a real offline issue and you need to fix it. Please use a checklist above.

[X64win]

I check my router and port 28967 is open. I check in tool what give link there is Ok too.

[X64win]

I realy don’t understand what happen. I do nothing just check all settings and now I see all is good:

[Alexey]

Please check your logs, perhaps it has had some issues and they could repeat.

[X64win]

How to do it? I open some files *.log but I don’t understand there anything.

[Alexey]

Search for errors related to connections to the satellites (I.e. “ping satellite failed”).