Hello everyone, my Windows node was disqualified from saltlake.tardigrade.io because I had a DNS issue. Now that the issue is resolved, is there anyway to have him back ?
Thanks.
Hello @bromain,
Welcome to the forum!
Please provide your NodeID and we will see what we can do.
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Hello, thank you very much, here is my NID : 1sdVkj3zYvaPUXm4YXpMaLRRF5tbFNauP5h6t6UQN6p4QiZG3A
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Your node has been reinstated on this satellite.
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Thank you very much, I can see the online % growing.
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Hello, since my node has been reinstalled on the stellite, i no longer see the percentage grow : it is still at 10,52% and not growing, I donnt know what to do 
The online score requires 30 days online to fully recover. So you need to wait and check your logs for errors.
Такая же беда из-за косяка с дднс changeip.com
127QZsku78z1RVZEGFBGkgPrT6FvVquKm3btruTbmE6sgBs89ME
1tuiS2qrUjZKwP51ouKThyxw1bNoAgSLXVpV8QjXvpf8AvSCgP
12D4CLU77cm5g9R68AHyDzNuYmgd9DQrtBZZAC7XBwzSCjPGxWg
Please do not use this DDNS provider, they misconfigured DNS, thus their domains resolvable only sometimes.
Make sure that your current DDNS is better - try to resolve your new registered domain from different locations if possible, or track the online score on your nodes.
I created a ticket for the team to reinstate your nodes.
На русском
Пожалуйста, не используйте этого DDNS провайдера, он неправильно сконфигурировал DNS, поэтому их домены можно разрешить в IP только время от времени.
Убедитесь, что выбранный вами DDNS работает лучше - попробуйте разрешить зарегистрированный у них домен из разных мест, если возможно, или отслеживайте online score на ваших узлах.
Я создал билет для команды на очистку признака дисквалификации для ваших узлов.
Your nodes have been reinstated.
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Добрый день. Можете посоветовать какой публичный днс лучше использовать для работы узлов?
Здравствуйте @pdeline06,
Добро пожаловать на форум!
Hi Alexey,
I had my Node disqualified (saltlake.tardigrade.io:7777) early this year due to DNS problem.
I change my DNS provider, and I had no issue for the past 6 month.
Is it possible to requalify my node (12sdVzPxbQj6Abc6p8RkfuFNNh5Duk9VMpQuTigyz6NADGQHyyn) ?
Thanks in advance
Unfortunately a node cannot be requalified. You will have to start over with a new node.
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If your node is not disqualified on all satellites, you can still run it, the remained satellites will still pay you for the service. Otherwise you may start from scratch - generate a new identity, sign it with a new authorization token and start with a clean storage.
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I moved node /files to new hdd, made new instalation but messed up when entering storage location and after an hour got disqualified. I fixed the files location as soon as possible but I think it is to late…
Hello @bovcan,
Welcome back!
Unfortunately you are correct. If the node is disqualified, it’s permanent.
However, if it wasn’t disqualified on all satellites, you may run it with remained (I would recommend to remove the dead data meanwhile: How To Forget Untrusted Satellites)
If your node is DQ on all satellites, well, take my condolences, but you need to start from scratch: generate a new identity (not clone), sign it with a new authorization token and start with a clean storage.
well, I am left with one last satellite us1.
maybe I will consider starting from scratch.
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Hello @Alexey,
Sorry if this is the wrong post, I don’t want to cause too much noise because rules are clear on disqualified, but I see in the forums that unfortunate events/honest mistakes may have a chance of forgiveness. I’ve been disqualified from saltlake due to a few chained events, I ran a JBOD pool of 50TB of enterprise disks for storj + a few backups and 1 disk went down, the spare kicked in (takes like 1 week to re-do the array) and during this time, the UPS died, leaving the server stranded for a few hours until I got it back again, but somehow, another disk died, leaving the array with data loss.
Right now it’s 4 separate pools (node 1, 2 and 3) and one for other stuff. Would it be possible to reconsider the disqualification on the three nodes for saltlake now that all the infrastructure is up and running again?
1EnbyUorraYGPQ22fF5ytHtKrVDWsbZY7vbz71shCUMpDtG8X8
124FcnSvfsXamRJwpLhSzSKYzM2GNttGwBFu4Yw2urvj5atnqzq
12kgwXW9SKcCqY8k6RXVG4KtWcguxSsSN5oKYKVE922dQWg1nwU
Thank you.
Not Alexey – but no, if node lost data you cannot be reinstated.
I would not worry about saltlike. There is no traffic now. You can start a new node there if you want.