Node OFFLINE: I cannot install a new node

Storage Node Operators troubleshooting
,
#1

My problem :

  1. I had a node online for 5 months that was banned because that node was offline 4 days in a row in the fifth month. As a result of that the satellites put me 0%.

  2. My Node is a Mini pc with the following characteristics:

  • Core i5 8400H
  • RAM 8GB
  • 256 GB SSD( It is for the Operating System: Windows 10 LTSC )
  • HDD 2 TB ( It is for the node )

  1. My node uses PIA VPN to connect to the STORJ network. For me it is mandatory to use a VPN since my ISP does not give me a PUBLIC IP

  2. I have not changed ISP after banning my node. I had the node in my house.

  3. I have formatted my MINI PC with WIPEDRIVE and I have tried to reinstall the node many times and every time I do a clean installation the following message appears:

node1
node11360×768 59.1 KB

node2
node21360×768 77.5 KB

Every time I do a clean installation of my MINI PC (WIPEDRIVE to the SSD and the HDD) I use the following:
a) Different email
b) The same wallet address (EXODUS WALLET)
c) I try to install the node in the same LAN of my house with the same ISP.

  1. What I don’t know is if STORJ has banned my IP or has banned my hardware.

I hope you can help me. I cannot change ISP because it is the only cheap ISP that offers FTTH in my country.

#2

What info do you have from the logs? If the old identity was on the data drive, make sure to delete it before creating a new one.

#3

Every time I have tried I have done a clean installation of the OS. I have formatted with https://www.whitecanyon.com/home-products/wipedrive the 2 disks (the ssd nvme and the hdd).
It is impossible for any file from the old node to remain on the SSD or HDD.

#4

We are not talking about your OS. The storagenode have an identity and data. When you run your storagenode, did you use an old node or create a new one?
If you use the old identity but no data - it will be disqualified. So, if you plan to run a old node, you must have its data.
Otherwise you should start with a new identity (you should generate it and do not use a previous generated identity), signed by a new authorization token and with clean storage.
The email address could be the same.
Storj does not ban any IPs.

Since you use a PIA VPN, you need to use a DDNS with DDNS provider application installed on your PC alongside with the PIA VPN client - it should update your DDNS hostname with the IP provided by the PIA.
The PIA generates a new port on each connection. So, you must change the external port in the ADDRESS option and port mapping of your docker run command. If you use a binary version, then the port should be changed in the config.yaml in the contact.external-address: and server.address: options, for example

-p 34567:28967 \
-e ADDRESS=your.external.ddns:34567 \

for docker version or

server.address: :34567
contact.external-address: your.external.ddns:34567

for the binary version, where 34567 is a port provided by PIA.

1 Like