Node Offline more than 72 hours

after update my node went offline and i can’t put it online

O.S. = Server 2019

Hi Jasperandio welcome to the Storj forum!

Can you give me a little more detail as to what troubleshooting steps you’ve followed and what you are seeing. For instance, is the service running? Have you checked the logs? Let me know where you’re at, and we can more easily assist you. Thanks!

Ports ok
Reinstaled ok

log

2020-03-26T12:08:31.109-0300 INFO piecestore upload canceled {“Piece ID”: “G7YFU5WCH6VYTWSMEFCTJVGWS2OE4H6UIG
QQLWF2QALAKKEMUXMA”, “Satellite ID”: “1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE”, “Action”: “PUT”, “error”: “co
ntext canceled”, “errorVerbose”: “context canceled\n\tstorj.io/common/pb/pbgrpc.init.0.func3:70\n\tstorj.io/common/rpc/r
pcstatus.Wrap:77\n\tstorj.io/storj/storagenode/piecestore.(*Endpoint).doUpload:362\n\tstorj.io/storj/storagenode/piecest
ore.(*drpcEndpoint).Upload:215\n\tstorj.io/common/pb.DRPCPiecestoreDescription.Method.func1:988\n\tstorj.io/drpc/drpcser
ver.(*Server).doHandle:199\n\tstorj.io/drpc/drpcserver.(*Server).HandleRPC:173\n\tstorj.io/drpc/drpcserver.(*Server).Ser
veOne:124\n\tstorj.io/drpc/drpcserver.(*Server).Serve.func2:161\n\tstorj.io/drpc/drpcctx.(*Tracker).track:51”}
2020-03-26T12:08:31.112-0300 INFO piecestore upload canceled {“Piece ID”: “NWY5XPLT45WR6HXYPXS7FPAGVNTOMCTLTQ
EATLHEBNEVWQO36UMA”, “Satellite ID”: “1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE”, “Action”: “PUT”, “error”: “co
ntext canceled”, “errorVerbose”: “context canceled\n\tstorj.io/common/pb/pbgrpc.init.0.func3:70\n\tstorj.io/common/rpc/r
pcstatus.Wrap:77\n\tstorj.io/storj/storagenode/piecestore.(*Endpoint).doUpload:362\n\tstorj.io/storj/storagenode/piecest
ore.(*drpcEndpoint).Upload:215\n\tstorj.io/common/pb.DRPCPiecestoreDescription.Method.func1:988\n\tstorj.io/drpc/drpcser
ver.(*Server).doHandle:199\n\tstorj.io/drpc/drpcserver.(*Server).HandleRPC:173\n\tstorj.io/drpc/drpcserver.(*Server).Ser
veOne:124\n\tstorj.io/drpc/drpcserver.(*Server).Serve.func2:161\n\tstorj.io/drpc/drpcctx.(*Tracker).track:51”}

Failed to fetch URLs from source; used cache {“source”: “https://tard
igrade.io/trusted-satellites”, “error”: “HTTP source: Get https://tardigrade.io/trusted-satellites: dial tcp: lookup tar
digrade.io: no such host”, “errorVerbose”: “HTTP source: Get https://tardigrade.io/trusted-satellites: dial tcp: lookup
tardigrade.io: no such host\n\tstorj.io/storj/storagenode/trust.(*HTTPSource).FetchEntries:63\n\tstorj.io/storj/storagen
ode/trust.(*List).fetchEntries:90\n\tstorj.io/storj/storagenode/trust.(*List).FetchURLs:49\n\tstorj.io/storj/storagenode
/trust.(*Pool).fetchURLs:240\n\tstorj.io/storj/storagenode/trust.(*Pool).Refresh:177\n\tstorj.io/storj/storagenode.(*Pee
r).Run:644\n\tmain.cmdRun:208\n\tstorj.io/storj/pkg/process.cleanup.func1.2:312\n\tstorj.io/storj/pkg/process.cleanup.fu
nc1:330\n\tgithub.com/spf13/cobra.(*Command).execute:826\n\tgithub.com/spf13/cobra.(*Command).ExecuteC:914\n\tgithub.com
/spf13/cobra.(*Command).Execute:864\n\tstorj.io/storj/pkg/process.ExecWithCustomConfig:84\n\tstorj.io/storj/pkg/process.
Exec:61\n\tmain.(*service).Execute.func1:66\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2020-03-26T12:11:38.212-0300 INFO preflight:localtime start checking local system clock with trusted satellite
s’ system clock.

Have you checked firewall settings? How is the DNS configured for the node? Can you try using 1.1.1.1 or 8.8.8.8 for your DNS?

yes, my default dns is 1.1.1.1and 9.9.9.9

Make sure that the dnscache service is started before the storagenode.