Old Node and a new Node is going offline

[Snoopy1234]

Hi,

i have running 3 Nodes. But 2 of them are offline since a couple of days. All running at the same PC with Windows 10.

I have nothing changed on the system.

It looks like this:

[nerdatwork]

Try these steps

My Node is OFFLINE for 2 hours

It should connect in seconds. There are a few things you should check. Start with checking the port. On https://www.yougetsignal.com/tools/open-ports/?port=28967 you can fill in the domain or IP you are using in the run command. Then check the port. If it’s closed, it could still be several things. Make sure the WAN IP you see in your router settings matches the IP shown on the above page. Make sure your port forward is set up correctly. That means no filter on incoming IPs, forwarding to th…

[Snoopy1234]

The ports where open…but the system cannot start the nodes.

[Vadim]

check logs there shold be some errors if nodes ho offline.

[Snoopy1234]

2020-08-30T11:34:29.123+0200 FATAL Unrecoverable error {“error”: “Error starting master database on storagenode: storage node database error: file is not a database\n\tstorj.io/storj/storagenode/storagenodedb.(*DB).openDatabase:363\n\tstorj.io/storj/storagenode/storagenodedb.(*DB).openExistingDatabase:349\n\tstorj.io/storj/storagenode/storagenodedb.(*DB).openDatabases:313\n\tstorj.io/storj/storagenode/storagenodedb.Open:245\n\tmain.cmdRun:151\n\tstorj.io/private/process.cleanup.func1.4:353\n\tstorj.io/private/process.cleanup.func1:371\n\tgithub.com/spf13/cobra.(*Command).execute:840\n\tgithub.com/spf13/cobra.(*Command).ExecuteC:945\n\tgithub.com/spf13/cobra.(*Command).Execute:885\n\tstorj.io/private/process.ExecWithCustomConfig:88\n\tstorj.io/private/process.Exec:65\n\tmain.(*service).Execute.func1:66\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”, “errorVerbose”: “Error starting master database on storagenode: storage node database error: file is not a database\n\tstorj.io/storj/storagenode/storagenodedb.(*DB).openDatabase:363\n\tstorj.io/storj/storagenode/storagenodedb.(*DB).openExistingDatabase:349\n\tstorj.io/storj/storagenode/storagenodedb.(*DB).openDatabases:313\n\tstorj.io/storj/storagenode/storagenodedb.Open:245\n\tmain.cmdRun:151\n\tstorj.io/private/process.cleanup.func1.4:353\n\tstorj.io/private/process.cleanup.func1:371\n\tgithub.com/spf13/cobra.(*Command).execute:840\n\tgithub.com/spf13/cobra.(*Command).ExecuteC:945\n\tgithub.com/spf13/cobra.(*Command).Execute:885\n\tstorj.io/private/process.ExecWithCustomConfig:88\n\tstorj.io/private/process.Exec:65\n\tmain.(*service).Execute.func1:66\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57\n\tmain.cmdRun:153\n\tstorj.io/private/process.cleanup.func1.4:353\n\tstorj.io/private/process.cleanup.func1:371\n\tgithub.com/spf13/cobra.(*Command).execute:840\n\tgithub.com/spf13/cobra.(*Command).ExecuteC:945\n\tgithub.com/spf13/cobra.(*Command).Execute:885\n\tstorj.io/private/process.ExecWithCustomConfig:88\n\tstorj.io/private/process.Exec:65\n\tmain.(*service).Execute.func1:66\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}

Its the only error in the log…

[Vadim]

database is currapted fro some reason, Power cutoff?
@Alexey usualy know how to fix them.
It is posible, there is some information in knolagebase.

[Snoopy1234]

I don´t know…the PC is running as well…no power cutoff.

OK i will check the base

[Alexey]

Please, figure out which one is corrupted:

How to fix a "database disk image is malformed"

It will not help to fix the “file is not database” error, but can help find out which one unrecoverable corrupted.
Post a check result here.