Online percentage going down

[ferdinandpc]

Since some days the online percentage is going down. No changes in the pc or network and in two different nodes in different places. One of them has now 90% the other 98%. The errors are :

ERROR contact:service ping satellite failed {“Satellite ID”: “1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE”…

and

ERROR piecestore upload failed {“Piece ID”: “BX6GHP2BQU27Z6NSP5I42NTFSYJ7PRNQI65MXI7VQQAKDKFHT7DQ”, “Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “Action”: “PUT”, “error”: “unexpected EOF”, “errorVerbose”: …

What happend? How can I resolve it?

[Alexey]

Your node was not available for satellites.
I would like to suggest to setup a port monitoring: How do I check my node when I'm away from my machine? - Storj Docs

If you want to know, when your node was not available, you can use these scripts:

My uptime should be 100% on all satellites i have not gotten any uptime robot notifications of downtime in months

Would you mind to provide dashboard from the uptimerobot? And also, please, provide result of the command: PowerShell foreach ($item in ((Invoke-WebRequest http://localhost:14002/api/sno).Content | ConvertFrom-Json).satellites.id) { ((Invoke-WebRequest http://localhost:14002/api/sno/satellite/$item).Content | ConvertFrom-Json).auditHistory.windows | Where-Object{$_.totalCount -ne $_.onlineCount} | ForEach-Object{Write-Host $item; $_ | Format-Table -AutoSize} } bash for item in…

Regarding how to fix - check your router (for example - reboot it at first), if offline events disappear or reduce - then you know what to blame.
If it’s not - then it perhaps your ISP. You can be sure only after setup of port monitoring.

Regarding satellites you can see the status there:

Storj DCS Status