Online presence steadily decreasing, I do not know why

Hello,

a few weeks ago something to my computer happened, I found it that it was restarted but not logged on. Once I have restarted the storj service (manually) it seemed to work fine, but in reality I am noticing that the online percentage on my stats is slowly but continuosly decreasing.

For satellite us.2storj.io:
23/12: 94.28%
04/01: 94/11%

ap1.storj.io:
23/12: 93.96%
04/01: 93.39%

eu1.storj.io:
23/12: 94.89%
04/01: 94.42%

etc.

Is this something I should be worried about or is the network realising my outage of a few weeks back? Lasted a couple of days I guess, I do not know exactly how long the computer was offline.

By looking at the logs I do not see specific errors (BTW the log is now more than 1GB big, can I clean it someway?)

Thanks!

If the score keeps decreasing you will get suspended at some point. Take a look at /api/sno/satellite/12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S and than search for auditHistory. It will tell you in which timeframe you missed some audits.

Logrotate is your friend.

1 Like

You can use this script to get a report when your node were not available to the satellites:

2 Likes

Here you go:

windowStart          totalCount onlineCount
-----------          ---------- -----------
2022-12-18T00:00:00Z         10           0


12tRQrMTWUWwzwGh18i7Fqs67kmdhH9t6aToeiwbo5mfS2rUmo

windowStart          totalCount onlineCount
-----------          ---------- -----------
2022-12-18T12:00:00Z         10           3


12tRQrMTWUWwzwGh18i7Fqs67kmdhH9t6aToeiwbo5mfS2rUmo

windowStart          totalCount onlineCount
-----------          ---------- -----------
2022-12-21T12:00:00Z         11           8


12tRQrMTWUWwzwGh18i7Fqs67kmdhH9t6aToeiwbo5mfS2rUmo

windowStart          totalCount onlineCount
-----------          ---------- -----------
2022-12-22T00:00:00Z         14           0


12tRQrMTWUWwzwGh18i7Fqs67kmdhH9t6aToeiwbo5mfS2rUmo

windowStart          totalCount onlineCount
-----------          ---------- -----------
2022-12-22T12:00:00Z         13           7


12tRQrMTWUWwzwGh18i7Fqs67kmdhH9t6aToeiwbo5mfS2rUmo

windowStart          totalCount onlineCount                                                                             -----------          ---------- -----------                                                                             2022-12-27T12:00:00Z         20          18
1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE

windowStart          totalCount onlineCount
-----------          ---------- -----------
2022-12-18T00:00:00Z         14           0


1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE

windowStart          totalCount onlineCount
-----------          ---------- -----------
2022-12-18T12:00:00Z         13           7


1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE

windowStart          totalCount onlineCount
-----------          ---------- -----------
2022-12-21T12:00:00Z          8           6


1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE

windowStart          totalCount onlineCount
-----------          ---------- -----------
2022-12-22T00:00:00Z          5           0


1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE

windowStart          totalCount onlineCount
-----------          ---------- -----------
2022-12-22T12:00:00Z          6           0


1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE

windowStart          totalCount onlineCount                                                                             -----------          ---------- -----------                                                                             2022-12-27T12:00:00Z          9           8
121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6

windowStart          totalCount onlineCount                                                                             -----------          ---------- -----------                                                                             2022-12-18T00:00:00Z          7           0
121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6

windowStart          totalCount onlineCount
-----------          ---------- -----------
2022-12-18T12:00:00Z          9           2


121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6

windowStart          totalCount onlineCount
-----------          ---------- -----------
2022-12-21T12:00:00Z         17          12


121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6

windowStart          totalCount onlineCount
-----------          ---------- -----------
2022-12-22T00:00:00Z          6           0


121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6

windowStart          totalCount onlineCount                                                                             -----------          ---------- -----------                                                                             2022-12-22T12:00:00Z          7           4
121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6

windowStart          totalCount onlineCount
-----------          ---------- -----------
2022-12-27T12:00:00Z          5           4


12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S

windowStart          totalCount onlineCount
-----------          ---------- -----------
2022-12-18T00:00:00Z          1           0


12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs

windowStart          totalCount onlineCount
-----------          ---------- -----------
2022-12-18T00:00:00Z          5           0


12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs

windowStart          totalCount onlineCount
-----------          ---------- -----------
2022-12-18T12:00:00Z          6           2


12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs

windowStart          totalCount onlineCount
-----------          ---------- -----------
2022-12-22T00:00:00Z          5           0


12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs

windowStart          totalCount onlineCount
-----------          ---------- -----------
2022-12-22T12:00:00Z          5           3


12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB

windowStart          totalCount onlineCount
-----------          ---------- -----------
2022-12-18T00:00:00Z          3           0


12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB

windowStart          totalCount onlineCount
-----------          ---------- -----------
2022-12-18T12:00:00Z          3           1


12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB

windowStart          totalCount onlineCount
-----------          ---------- -----------
2022-12-21T12:00:00Z          4           1


12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB

windowStart          totalCount onlineCount
-----------          ---------- -----------
2022-12-22T00:00:00Z          3           0


12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB

windowStart          totalCount onlineCount
-----------          ---------- -----------
2022-12-22T12:00:00Z          4           2

Is it correct that there are not entries regarding January? I see that the most recent audit happened on the 27/12 and had a quite good result 4 online out of 5 (should have been 5 though).

The script will hide the 100% uptime windows and only print out any time window with downtime.

4/5 translates into 80% uptime. So events like these will decrease your uptime (average over the last 30 days).

2 Likes

Thanks for the clarification! Very helpful indeed such script.

Now I have had some more inconvenients (windows updates) which restarted the computer and apparently the service did not start automatically.

I have checked and every time that I restart the computer I have to manually restart the service as well (in the past this was not the case). It is important to correct this otherwise I will keep loosing reputation.

Thanks.

Check in services.msc that both Storagenode services are set to automatic:

image

If both are set to ‘Automatic’ then you should check the storagenode.log file for the reason why the node doesn’t start on boot.

Usually this happened if some required system services did not start before the node start, i.e. slow boot.
The fix:

Hello!

Here the result of the first command:

PS C:\> get-service storagenode | select -Property RequiredServices

RequiredServices
----------------
{LanmanServer, Dnscache}

I have also performed the second command as per your suggestion:

PS C:\> sc.exe config storagenode depend= dnscache start= delayed-auto
[SC] ChangeServiceConfig SUCCESS

I will now restart the computer and check whether Storj V3 results online even without logging in. I will post results here.

Yes! It worked just fine.

I have restarted the computer:

  1. UpTime Robot did not show any alarm;

  2. I logged in Windows checked the services and Storj was already running, this means that it started automatically;

Thanks a lot, I am sure that with this correction I will be able to offer a better service. :slight_smile:

1 Like