Hi
I’ve been slowly watching all nodes except Europe drop in online time but its all the same link?
Is there anything I can do about this?
Thank you for any advice
Mike
Hi @Myk68
What do your log files show? Please check the storagenode log file for the latest entries (How do I check my logs? - Node Operator ) and then post the last 20 lines or so between three backticks
```
log text
```Hi
Thanks for the reply, this is what I get for the last 20 of the logs-
2022-03-18T18:54:03.130Z INFO piecedeleter delete piece sent to trash {"Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Piece ID": "GXSPTH4H5X3BYLW3O335STXS6I22DGBYWGINPHV754UNTOF7QTRQ"}
2022-03-18T18:54:04.527Z INFO piecestore upload started {"Piece ID": "EW6RXZDJ2M2WRJEN2LUZPNBETXW25PS6Q4DQNG45DHCAQDYU5QMQ", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "PUT", " Available Space": 1572670955776}
2022-03-18T18:54:04.830Z INFO piecestore uploaded {"Piece ID": "EW6RXZDJ2M2WRJEN2LUZPNBETXW25PS6Q4DQNG45DHCAQDYU5QMQ", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "PUT", " Size": 181504}
2022-03-18T18:54:05.013Z INFO piecestore upload started {"Piece ID": "UTTQ2VSV5I6DOJFFKPKVMLM4D3NR7Z55ZY25HLGQ42WDCI5TIRQA", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "PUT", " Available Space": 1572670773760}
2022-03-18T18:54:05.025Z INFO piecedeleter delete piece sent to trash {"Satellite ID": "12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs", "Piece ID": "L3CTQKASN6INMYQEUPHDS73VFDUETVZZRYMZUDKD6ZSF63UB6QQQ"}
2022-03-18T18:54:08.599Z INFO piecestore upload started {"Piece ID": "OQFIP3CZJNMTKYPTNRKHIZDWM2ZUMLCFSOW2E3LPVEIHMMB352FQ", "Satellite ID": "12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs", "Action": "PUT_REP AIR", "Available Space": 1572670773760}
2022-03-18T18:54:08.635Z INFO piecestore uploaded {"Piece ID": "OQFIP3CZJNMTKYPTNRKHIZDWM2ZUMLCFSOW2E3LPVEIHMMB352FQ", "Satellite ID": "12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs", "Action": "PUT_REP AIR", "Size": 1280}
2022-03-18T18:54:09.363Z INFO piecedeleter delete piece sent to trash {"Satellite ID": "12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs", "Piece ID": "FJVOHCILT4E2L7VLGXXWVA32ZJKVN2N3BNDV7NQGEUEFOF7ET2NA"}
2022-03-18T18:54:10.048Z INFO piecestore upload started {"Piece ID": "CZTVALK6G43REZN3FR35Q7XDBCTZBZ2GOPW7W4PFHZV5XLBKU5NQ", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "PUT", " Available Space": 1572670771968}
2022-03-18T18:54:12.178Z INFO piecestore uploaded {"Piece ID": "CZTVALK6G43REZN3FR35Q7XDBCTZBZ2GOPW7W4PFHZV5XLBKU5NQ", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "PUT", " Size": 181504}
2022-03-18T18:54:13.227Z INFO piecestore upload started {"Piece ID": "CN6TCAH6LWT5EU4VX6J5AV6YXNNU2RBK4C7IHNQOOCAL6767WFUA", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "PUT_REP AIR", "Available Space": 1572670589952}
2022-03-18T18:54:13.272Z INFO piecestore uploaded {"Piece ID": "CN6TCAH6LWT5EU4VX6J5AV6YXNNU2RBK4C7IHNQOOCAL6767WFUA", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "PUT_REP AIR", "Size": 1024}
2022-03-18T18:54:14.320Z INFO piecestore upload started {"Piece ID": "IHYS5RODJBR24MCIASDTHKMHWBUB2QQ46LKWVMDUA27SM3UXXW7A", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "PUT", " Available Space": 1572670588416}
2022-03-18T18:54:14.398Z INFO piecestore uploaded {"Piece ID": "IHYS5RODJBR24MCIASDTHKMHWBUB2QQ46LKWVMDUA27SM3UXXW7A", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "PUT", " Size": 60672}
2022-03-18T18:54:14.514Z INFO piecestore upload started {"Piece ID": "WWNQ7DNYYCT5V4BRWRVQEXDY6NNBW7PO6FDSBOSF65REGHC5LATQ", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "PUT", " Available Space": 1572670527232}
2022-03-18T18:54:14.582Z INFO piecestore uploaded {"Piece ID": "WWNQ7DNYYCT5V4BRWRVQEXDY6NNBW7PO6FDSBOSF65REGHC5LATQ", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "PUT", " Size": 57344}
2022-03-18T18:54:16.197Z INFO piecestore upload started {"Piece ID": "AWUHV4YBVCGQITEBCJVXZ3HO5PW5LHBIWFV4RKM3X2SCXOTEHQOQ", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "PUT", " Available Space": 1572670469376}
2022-03-18T18:54:16.483Z INFO piecestore upload started {"Piece ID": "T7HHOVNSSFIUWW72XUPANIISL56L2J2W4SSP7FNYGNC7JFIAZFGA", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "PUT", " Available Space": 1572670469376}
2022-03-18T18:54:19.022Z INFO piecestore uploaded {"Piece ID": "AWUHV4YBVCGQITEBCJVXZ3HO5PW5LHBIWFV4RKM3X2SCXOTEHQOQ", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "PUT", " Size": 471552}
2022-03-18T18:54:19.830Z INFO piecestore uploaded {"Piece ID": "T7HHOVNSSFIUWW72XUPANIISL56L2J2W4SSP7FNYGNC7JFIAZFGA", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "PUT", " Size": 471552}
Hello @Myk68 ,
Welcome to the forum!
Usually this is mean that these satellites cannot contact your node from outside. Make sure that you allow connection from any addresses and ports to the port TCP+UDP 28967 and IP of your node. Your firewall should not have any outbound rules.
Hi Alexey,
thank you.
I have a nighthawk router and the ports are configured for TCP + UDP on 28967, IP is set to #.#.#.119 so as not to change.
There is no firewall as far as I am aware. just turned off UPNP after reading on the internet about it.
maybe that will do it.
I’ll update if not.
Thank you again
You can check when your node was not available for these satellites with this script:
What I don’t understand is why the Europe.north-1 satellite seems to be fine and not the others. Surely something like TCP/UDP would affect all of them.
This is why I mention the firewall. It can be on ISP side, if you do not use any. Usually routers have firewall too.
ah right
the command you gave will that also work on RPI. or does that require changes. I SSH in to do the commands
It should work on raspberry pi too. You need to install curl and jq if you do not have them
sudo apt update
sudo apt install curl jq -y
If your node’s dashboard is available from the local network you can use scripts from your PC, just need to replace localhost to IP of your raspberry pi.
If you use How to remote access the web dashboard | Storj Docs, then you doesn’t need to change anything - just establish ssh tunnel and run the script from your PC.
windowStart totalCount onlineCount
----------- ---------- -----------
2022-02-20T12:00:00Z 1 0
12tRQrMTWUWwzwGh18i7Fqs67kmdhH9t6aToeiwbo5mfS2rUmo
windowStart totalCount onlineCount
----------- ---------- -----------
2022-02-22T12:00:00Z 1 0
1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE
windowStart totalCount onlineCount
----------- ---------- -----------
2022-02-22T00:00:00Z 1 0
121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6
windowStart totalCount onlineCount ----------- ---------- ----------- 2022-02-22T00:00:00Z 1 0
121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6
windowStart totalCount onlineCount
----------- ---------- -----------
2022-02-22T12:00:00Z 1 0
12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S
windowStart totalCount onlineCount
----------- ---------- -----------
2022-02-20T12:00:00Z 2 0
12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S
windowStart totalCount onlineCount
----------- ---------- -----------
2022-02-21T00:00:00Z 2 0
12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S
windowStart totalCount onlineCount
----------- ---------- -----------
2022-02-21T12:00:00Z 2 0
12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S
windowStart totalCount onlineCount ----------- ---------- ----------- 2022-02-22T00:00:00Z 6 0
12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S
windowStart totalCount onlineCount
----------- ---------- -----------
2022-02-22T12:00:00Z 1 0
12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs
windowStart totalCount onlineCount
----------- ---------- -----------
2022-02-20T12:00:00Z 3 0
12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs
windowStart totalCount onlineCount
----------- ---------- -----------
2022-02-21T00:00:00Z 1 0
12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs
windowStart totalCount onlineCount
----------- ---------- -----------
2022-02-21T12:00:00Z 2 0
12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs
windowStart totalCount onlineCount
----------- ---------- -----------
2022-02-22T00:00:00Z 2 0
12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs
windowStart totalCount onlineCount
----------- ---------- -----------
2022-02-22T12:00:00Z 1 0
hopefully, that means something lol
On these dates and time your node was not available. These counts affects your online score.
To fully recover your node should be online for the next 30 days.
apart from a power outage the other day it has been. Does it restart each month or do I have to see if it raises over the next few days/week?
It will slowly recover until you move out of this time window, where you have had downtime.