Ping satellite error: context canceled

new event in my logs,2021-05-16T11:23:56.373Z INFO piecestore uploaded {“Piece ID”: “Y4YNPBXILATOYSJHZKPHKNZYRAHHKWJSHCY5STMMAPGY62SQO55A”, “Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “Action”: “PUT”, “Size”: 2816}
2021-05-16T11:24:05.711Z ERROR contact:service ping satellite failed {“Satellite ID”: “121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6”, “attempts”: 7, “error”: “ping satellite error: context canceled”, “errorVerbose”: “ping satellite error: context canceled\n\*Service).pingSatelliteOnce:138\n\*Service).pingSatellite:95\n\*Chore).updateCycles.func1:87\n\*Cycle).Run:152\n\*Cycle).Start.func1:71\n\*Group).Go.func1:57”}

This is mean that your network doesn’t work. Perhaps DNS.
All my 4 nodes doesn’t have a such error.

Please, check your configuration with this check list:

I don’t think so @Alexey, I’m seeing the same error on all three nodes and there seems to be an issue with ap1.

Ok, I’ll ping the team then. Weird that mine nodes didn’t notice it…

Yep, I confirm, I see these log entries as well.

mine is showing ten failed attempts

As turned out my provider also have had a partial outage

odd is showing that ap1. is online

It’s online, but partially broken. Something work, something not.
As @BrightSilence said - take a look on

well at least the important part (Billing) is working :smiley:

2 posts were merged into an existing topic: Storage Node Offline and Port Not Open?

Ap1 still down for others? I haven’t not been getting successful pings for a few days from only that satellite.

Hello @omegadraconis ,
Welcome to the forum!

You can take a look on