Ping satellite error: context canceled

new event in my logs,2021-05-16T11:23:56.373Z INFO piecestore uploaded {“Piece ID”: “Y4YNPBXILATOYSJHZKPHKNZYRAHHKWJSHCY5STMMAPGY62SQO55A”, “Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “Action”: “PUT”, “Size”: 2816}
2021-05-16T11:24:05.711Z ERROR contact:service ping satellite failed {“Satellite ID”: “121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6”, “attempts”: 7, “error”: “ping satellite error: context canceled”, “errorVerbose”: “ping satellite error: context canceled\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:138\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:152\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}

This is mean that your network doesn’t work. Perhaps DNS.
All my 4 nodes doesn’t have a such error.

Please, check your configuration with this check list:

I don’t think so @Alexey, I’m seeing the same error on all three nodes and there seems to be an issue with ap1.


https://status.storj.io/

Ok, I’ll ping the team then. Weird that mine nodes didn’t notice it…

Yep, I confirm, I see these log entries as well.

mine is showing ten failed attempts

As turned out my provider also have had a partial outage

odd storjnet.info is showing that ap1. is online

It’s online, but partially broken. Something work, something not.
As @BrightSilence said - take a look on https://status.storj.io/

well at least the important part (Billing) is working :smiley:

2 posts were merged into an existing topic: Storage Node Offline and Port Not Open?

Ap1 still down for others? I haven’t not been getting successful pings for a few days from only that satellite.

Hello @omegadraconis ,
Welcome to the forum!

You can take a look on https://status.storj.io/