PLEASE HELP - "Error 1067: The process terminated unexpectedly"

Hi everyone,
Around 8-12 month ago, a fan from the front panel of my cpu casing was making noise. I was afraid that the noise will create vibration and might cause issues for the HDD so I disconnected the fan but I left it in the casing.

Today I turn off my pc (node) and removed the fan (I was going to use/attached the fan to an old gpu in another pc). But when I turn back on my pc (node), it was showing offline status.

I notice the Storj service was not working in the background, so I tried to turn it on manually but I keep getting the error message: “Error 1067: The process terminated unexpectedly”

I search google to find a solution for the “Error 1067” message, an article suggested to use the command “sfc /scan now”, I tried it and restarted my pc but this time the dashboard was not loading, only an error message was loading “This site can’t be reached, localhost refused to connect.”

My node is an old gaming pc with core i3, 16 gb ram and 3tb HDD. My node has been running since January 2020 without any major issues! I was planning to upgrade my node to a 20gb hdd but I was not able to do it because of covid.

I was earning around 9-10 usd per month, but the last 2-3 month, my earning was reduced to 6-7 usd and I have around 32 usd payout pending!

Right now I very depressed because of my financial issues, I’m thinking about giving up and just turn off the node without doing any graceful exit. I got into STORJ because I saw it as a good investment to earn some passive income.

Please help me fix the issue, I’m using the windown gui version, I attached all the screenshot below, Thank you.


Screenshot 2021-12-30 071647

Hi @NS1,
Please check the storagenode log file for the latest entries (How do I check my logs? - Node Operator) and then post them between three backticks

```
log text
```

Hi @Stob , please check the log files below:

PS C:\WINDOWS\system32> Get-Content "$env:ProgramFiles/Storj/Storage Node/storagenode.log" -Tail 20 -Wait
>>
2021-12-30T08:13:12.473+0400    INFO    Configuration loaded    {"Location": "C:\\Program Files\\Storj\\Storage Node\\config.yaml"}
2021-12-30T08:13:12.473+0400    INFO    Operator email  {"Address": "waitingareply@live.com"}
2021-12-30T08:13:12.473+0400    INFO    Operator wallet {"Address": "0x75508Cae2247d308589B67aeD4911D895231f3B5"}
2021-12-30T08:13:12.548+0400    FATAL   Unrecoverable error     {"error": "trust: malformed cache: invalid character '\\x00' looking for beginning of value", "errorVerbose": "trust: malformed cache: invalid character '\\x00' looking for beginning of value\n\tstorj.io/storj/storagenode/trust.LoadCacheData:96\n\tstorj.io/storj/storagenode/trust.LoadCache:36\n\tstorj.io/storj/storagenode/trust.NewPool:89\n\tstorj.io/storj/storagenode.New:378\n\tmain.cmdRun:177\n\tstorj.io/private/process.cleanup.func1.4:363\n\tstorj.io/private/process.cleanup.func1:381\n\tgithub.com/spf13/cobra.(*Command).execute:852\n\tgithub.com/spf13/cobra.(*Command).ExecuteC:960\n\tgithub.com/spf13/cobra.(*Command).Execute:897\n\tstorj.io/private/process.ExecWithCustomConfig:88\n\tstorj.io/private/process.Exec:65\n\tmain.(*service).Execute.func1:61\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57"}
2021-12-30T08:13:31.149+0400    INFO    Configuration loaded    {"Location": "C:\\Program Files\\Storj\\Storage Node\\config.yaml"}
2021-12-30T08:13:31.149+0400    INFO    Operator email  {"Address": "waitingareply@live.com"}
2021-12-30T08:13:31.149+0400    INFO    Operator wallet {"Address": "0x75508Cae2247d308589B67aeD4911D895231f3B5"}
2021-12-30T08:13:31.395+0400    FATAL   Unrecoverable error     {"error": "trust: malformed cache: invalid character '\\x00' looking for beginning of value", "errorVerbose": "trust: malformed cache: invalid character '\\x00' looking for beginning of value\n\tstorj.io/storj/storagenode/trust.LoadCacheData:96\n\tstorj.io/storj/storagenode/trust.LoadCache:36\n\tstorj.io/storj/storagenode/trust.NewPool:89\n\tstorj.io/storj/storagenode.New:378\n\tmain.cmdRun:177\n\tstorj.io/private/process.cleanup.func1.4:363\n\tstorj.io/private/process.cleanup.func1:381\n\tgithub.com/spf13/cobra.(*Command).execute:852\n\tgithub.com/spf13/cobra.(*Command).ExecuteC:960\n\tgithub.com/spf13/cobra.(*Command).Execute:897\n\tstorj.io/private/process.ExecWithCustomConfig:88\n\tstorj.io/private/process.Exec:65\n\tmain.(*service).Execute.func1:61\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57"}
2021-12-30T08:43:44.020+0400    INFO    Configuration loaded    {"Location": "C:\\Program Files\\Storj\\Storage Node\\config.yaml"}
2021-12-30T08:43:44.272+0400    INFO    Operator email  {"Address": "waitingareply@live.com"}
2021-12-30T08:43:44.272+0400    INFO    Operator wallet {"Address": "0x75508Cae2247d308589B67aeD4911D895231f3B5"}
2021-12-30T08:43:49.664+0400    FATAL   Unrecoverable error     {"error": "trust: malformed cache: invalid character '\\x00' looking for beginning of value", "errorVerbose": "trust: malformed cache: invalid character '\\x00' looking for beginning of value\n\tstorj.io/storj/storagenode/trust.LoadCacheData:96\n\tstorj.io/storj/storagenode/trust.LoadCache:36\n\tstorj.io/storj/storagenode/trust.NewPool:89\n\tstorj.io/storj/storagenode.New:378\n\tmain.cmdRun:177\n\tstorj.io/private/process.cleanup.func1.4:363\n\tstorj.io/private/process.cleanup.func1:381\n\tgithub.com/spf13/cobra.(*Command).execute:852\n\tgithub.com/spf13/cobra.(*Command).ExecuteC:960\n\tgithub.com/spf13/cobra.(*Command).Execute:897\n\tstorj.io/private/process.ExecWithCustomConfig:88\n\tstorj.io/private/process.Exec:65\n\tmain.(*service).Execute.func1:61\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57"}
2021-12-30T08:50:34.840+0400    INFO    Configuration loaded    {"Location": "C:\\Program Files\\Storj\\Storage Node\\config.yaml"}
2021-12-30T08:50:34.842+0400    INFO    Operator email  {"Address": "waitingareply@live.com"}
2021-12-30T08:50:34.843+0400    INFO    Operator wallet {"Address": "0x75508Cae2247d308589B67aeD4911D895231f3B5"}
2021-12-30T08:50:35.093+0400    FATAL   Unrecoverable error     {"error": "trust: malformed cache: invalid character '\\x00' looking for beginning of value", "errorVerbose": "trust: malformed cache: invalid character '\\x00' looking for beginning of value\n\tstorj.io/storj/storagenode/trust.LoadCacheData:96\n\tstorj.io/storj/storagenode/trust.LoadCache:36\n\tstorj.io/storj/storagenode/trust.NewPool:89\n\tstorj.io/storj/storagenode.New:378\n\tmain.cmdRun:177\n\tstorj.io/private/process.cleanup.func1.4:363\n\tstorj.io/private/process.cleanup.func1:381\n\tgithub.com/spf13/cobra.(*Command).execute:852\n\tgithub.com/spf13/cobra.(*Command).ExecuteC:960\n\tgithub.com/spf13/cobra.(*Command).Execute:897\n\tstorj.io/private/process.ExecWithCustomConfig:88\n\tstorj.io/private/process.Exec:65\n\tmain.(*service).Execute.func1:61\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57"}
2021-12-30T08:52:30.452+0400    INFO    Configuration loaded    {"Location": "C:\\Program Files\\Storj\\Storage Node\\config.yaml"}
2021-12-30T08:52:30.454+0400    INFO    Operator email  {"Address": "waitingareply@live.com"}
2021-12-30T08:52:30.454+0400    INFO    Operator wallet {"Address": "0x75508Cae2247d308589B67aeD4911D895231f3B5"}
2021-12-30T08:52:30.701+0400    FATAL   Unrecoverable error     {"error": "trust: malformed cache: invalid character '\\x00' looking for beginning of value", "errorVerbose": "trust: malformed cache: invalid character '\\x00' looking for beginning of value\n\tstorj.io/storj/storagenode/trust.LoadCacheData:96\n\tstorj.io/storj/storagenode/trust.LoadCache:36\n\tstorj.io/storj/storagenode/trust.NewPool:89\n\tstorj.io/storj/storagenode.New:378\n\tmain.cmdRun:177\n\tstorj.io/private/process.cleanup.func1.4:363\n\tstorj.io/private/process.cleanup.func1:381\n\tgithub.com/spf13/cobra.(*Command).execute:852\n\tgithub.com/spf13/cobra.(*Command).ExecuteC:960\n\tgithub.com/spf13/cobra.(*Command).Execute:897\n\tstorj.io/private/process.ExecWithCustomConfig:88\n\tstorj.io/private/process.Exec:65\n\tmain.(*service).Execute.func1:61\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57"}

The error is the same as here - FATAL Unrecoverable error {"error": "trust: malformed cache: invalid character '\\x00' looking for beginning of value" - #14 by peem

If removing the file doesn’t bring the node back online then you should run the disk check.

1 Like

Its fixed now, I just removed the “trust-cache.json” file and restarted my node!

I was very frustrated since this morning thinking about: “how can removing a fan from the casing was able to cause this issue?” I’m very happy, my node is back online.

Thank you so much @Stob, Merry Christmas and Happy New Year :+1:

3 Likes