Hey,
I’m setting up my Node, and I keep running into this error when I install the Windows GUI
“There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.”
Please Help
Did you re-download the file yet?
Hello @garopu ,
Welcome to the forum!
Please, copy here 20 last lines from the log: How do I check my logs? - Node Operator
I re-downloaded it and it’s giving me the same error
2021-04-24T21:06:00.477-0700 FATAL Unrecoverable error {“error”: “mkdir S:: The system cannot find the path specified.; mkdir S:: The system cannot find the path specified.; mkdir S:: The system cannot find the path specified.; mkdir S:: The system cannot find the path specified.”, “errorVerbose”: “group:\n— mkdir S:: The system cannot find the path specified.\n— mkdir S:: The system cannot find the path specified.\n— mkdir S:: The system cannot find the path specified.\n— mkdir S:: The system cannot find the path specified.”}
2021-04-24T21:12:05.226-0700 INFO Configuration loaded {“Location”: “C:\Program Files\Storj\Storage Node\config.yaml”}
2021-04-24T21:12:05.228-0700 FATAL Unrecoverable error {“error”: “storagenode configuration already exists (C:\Program Files\Storj\Storage Node)”}
The system cannot access your disk S:
Seems, you specified it with double colon.
Please, uninstall the storagenode, remove "C:\Program Files\Storj" and try to install again, but select a folder on your disk S:\
Getting closer 
good day Alexey i hope you can help me here i see its very similar to garopu’s problem
2023-06-26T19:23:42.420+0200 INFO Configuration loaded {“process”: “storagenode”, “Location”: “C:\Program Files\Storj\Storage Node\config.yaml”}
2023-06-26T19:23:42.421+0200 INFO Anonymized tracing enabled {“process”: “storagenode”}
2023-06-26T19:23:42.422+0200 FATAL Unrecoverable error {“process”: “storagenode”, “error”: “storagenode configuration already exists (C:\Program Files\Storj\Storage Node)”}
2023-06-26T19:44:09.223+0200 INFO Configuration loaded {“process”: “storagenode”, “Location”: “C:\Program Files\Storj\Storage Node\config.yaml”}
2023-06-26T19:44:09.224+0200 INFO Anonymized tracing enabled {“process”: “storagenode”}
2023-06-26T19:44:09.225+0200 FATAL Unrecoverable error {“process”: “storagenode”, “error”: “storagenode configuration already exists (C:\Program Files\Storj\Storage Node)”}
2023-06-26T20:09:37.473+0200 INFO Configuration loaded {“process”: “storagenode”, “Location”: “C:\Program Files\Storj\Storage Node\config.yaml”}
2023-06-26T20:09:37.474+0200 INFO Anonymized tracing enabled {“process”: “storagenode”}
2023-06-26T20:09:37.474+0200 FATAL Unrecoverable error {“process”: “storagenode”, “error”: “storagenode configuration already exists (C:\Program Files\Storj\Storage Node)”}
2023-06-26T20:50:02.745+0200 INFO Configuration loaded {“process”: “storagenode”, “Location”: “C:\Program Files\Storj\Storage Node\config.yaml”}
2023-06-26T20:50:02.745+0200 INFO Anonymized tracing enabled {“process”: “storagenode”}
2023-06-26T20:50:02.746+0200 FATAL Unrecoverable error {“process”: “storagenode”, “error”: “storagenode configuration already exists (C:\Program Files\Storj\Storage Node)”}
do you try to install second node?
or reinstall first one?
i did after the first attemp failed
then go to C:\Program Files\Storj
and delete this folder
Get-Content : Could not find file ‘C:\Program Files\Storj\Storage Node\storagenode.log’.
At line:1 char:1
+ CategoryInfo : ReadError: (C:\Program File...storagenode.log:String) [Get-Content], FileNotFoundException
+ FullyQualifiedErrorId : GetContentReaderIOError,Microsoft.PowerShell.Commands.GetContentCommandive restored the file ive just deleted it seems to make the problem worse
this is a first setup i haven’t seen my node working yet
it seems that it installed node but cant start it just.
Ok did you restored all files that was deleted?
yes i did ive tried to install the GUI ones more but it gave a different error
Ok delete program files/storj
then open CMD as Administrator
type sc.exe delete storagenode
it should respond that deleted successfully
then you can install it agan
wow it worked it states that im offline at this point is that normal
it solved the problem thank you very much its much appreciated
i wish i could buy you a beer
Your welcomed. Welcome to the club of Node operators.