Received a suspension notification but the node seem to be working

I received a suspension notice. But, the node seem to be online.
Any ideas?
Ilan

I ran the logs:
2020-06-29T13:31:18.142Z INFO Configuration loaded {“Location”: “/app/config/config.yaml”}
2020-06-29T13:31:18.149Z INFO Operator email {“Address”: “xxx.xxxx@gmail.com”}
2020-06-29T13:31:18.150Z INFO Operator wallet {“Address”: “xxxxxxxxx “}
2020-06-29T13:31:18.483Z INFO Telemetry enabled
2020-06-29T13:31:18.564Z INFO db.migration Database Version {“version”: 39}
2020-06-29T13:31:19.488Z INFO preflight:localtime start checking local system clock with trusted satellites’ system clock.
2020-06-29T13:31:20.169Z INFO preflight:localtime local system clock is in sync with trusted satellites’ system clock.
2020-06-29T13:31:20.170Z INFO trust Scheduling next refresh {“after”: “4h59m35.90744104s”}
2020-06-29T13:31:20.170Z INFO bandwidth Performing bandwidth usage rollups
2020-06-29T13:31:20.170Z INFO Node 1zZXkcXiUZeX3GnHejD5GsefzxDgGMM8nA1HaH9u5Lh4XmWhYX started
2020-06-29T13:31:20.171Z INFO Public server started on [::]:28967
2020-06-29T13:33:22.479Z INFO piecestore download started {“Piece ID”: “XNTR36UUXZVSSGRSES56IPVTDTGDDSVW3P5PYXGQ5FFZRYW6NP4A”, “Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs”, “Action”: “GET”}
2020-06-29T13:33:22.717Z ERROR piecestore download failed {“Piece ID”: “XNTR36UUXZVSSGRSES56IPVTDTGDDSVW3P5PYXGQ5FFZRYW6NP4A”, “Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs”, “Action”: “GET”, “erro2020-06-29T13:33:22.717Z ERROR piecestore download failed {“Piece ID”: “XNTR36UUXZVSSGRSES56IPVTDTGDDSVW3P5PYXGQ5FFZRYW6NP4A”, “Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs”, “Action”: “GET”, “er2020-06-29T13:33:22.717Z ERROR piecestore download failed {“Piece ID”: “XNTR36UUXZVSSGRSES56IPVTDTGDDSVW3P5PYXGQ5FFZRYW6NP4A”, “Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs”, “Action”: “GET”, “error”: “trust: rpccompat: context canceled”, “errorVerbose”: “trust: rpccompat: context canceled\n\tstorj.io/common/rpc.Dialer.dialTransport:299\n\tstorj.io/common/rpc.Dialer.dial:256\n\tstorj.io/common/rpc.Dial “error”: “trust: rpccompat: context canceled”, “errorVerbose”: “trust: rpccompat: context canceled\n\tstorj.io/common/rpc.Dialer.dialTransport:299\n\tstorj.io/common/rpc.Dialer.dial:256\n\tstorj.io/common/rpc.Dialer.DialAddressID:166\n\tstorj.io/storj/storagenode/trust.Dialer.func1:51\n\tstorj.io/storj/storagenode/trust.IdentityResolverFunc.ResolveIdentity:43\n\tstorj.io/storj/storagenode/trust.(*Pool), “Available Space”: 6858898506752}
2020-06-29T13:34:59.011Z INFO piecestore upload canceled {“Piece ID”: “TIROMP4TADUSOHYWMDMZXSV762GOPNCYDPPL7B4ZZJN5KE6FWVCQ”, “Satellite ID”: “121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6”, “Action2020-06-29T13:34:59.011Z INFO piecestore upload canceled {“Piece ID”: “TIROMP4TADUSOHYWMDMZXSV762GOPNCYDPPL7B4ZZJN5KE6FWVCQ”, “Satellite ID”: “121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6”, “Action”: “PUT”}
2020-06-29T13:34:59.011Z INFO piecestore upload canceled {“Piece ID”: “TIROMP4TADUSOHYWMDMZXSV762GOPNCYDPPL7B4ZZJN5KE6FWVCQ”, “Satellite ID”: “121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vz2020-06-29T13:34:59.011Z INFO piecestore upload canceled {“Piece ID”: “TIROMP4TADUSOHYWMDMZXSV762GOPNCYDPPL7B4ZZJN5KE6FWVCQ”, “Satellite ID”: “121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6”, “Action”: “PUT”}
tuvgk3vzoA6”, “Action”: “PUT”}
fATz21tuvgk3vzoA6”, “Action”: “PUT”}
fATz21tuvgk3vzoA6”, “Action”: “PUT”}
fATz21tuvgk3vzoA6”, “Action”: “PUT”}
fATz21tuvgk3vzoA6”, “Action”: “PUT”}
fATz21tuvgk3vzoA6”, “Action”: “PUT”}
uUimbWgfATz21tuvgk3vzoA6”, “Action”: “PUT”}
tiuUimbWgfATz21tuvgk3vzoA6”, “Action”: “PUT”}
ntiuUimbWgfATz21tuvgk3vzoA6", “Action”: “PUT”}
L1ntiuUimbWgfATz21tuvgk3vzoA6", “Action”: “PUT”}
2020-06-29T13:35:00.079Z INFO orders.12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs sending {“count”: 7}
2020-06-29T13:35:00.079Z INFO orders.12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs sending {“count”: 7}
2020-06-29T13:35:00.079Z INFO orders.12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs sending {“count”: 7}
2020-06-29T13:35:00.079Z INFO orders.12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs sending {“count”: 7}
2020-06-29T13:35:00.079Z INFO orders.12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs sending {“count”: 7}
2020-06-29T13:35:00.079Z INFO orders.12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs sending {“count”: 7}
2020-06-29T13:35:00.079Z INFO orders.12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs sending {“count”: 7}
2020-06-29T13:35:00.079Z INFO orders.12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs sending {“count”: 7}
2020-06-29T13:35:00.079Z INFO orders.12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs sending {“count”: 7}
2020-06-29T13:35:00.079Z INFO orders.12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs sending {“count”: 7}
2020-06-29T13:35:00.079Z INFO orders.12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs sending {“count”: 7}
2020-06-29T13:35:00.079Z INFO orders.12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs sending {“count”: 7}
2020-06-29T13:35:00.079Z INFO orders.12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs sending {“count”: 7}
2020-06-29T13:35:00.079Z INFO orders.12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs sending {“count”: 7}
2020-06-29T13:35:00.079Z INFO orders.12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs sending {“count”: 7}
2020-06-29T13:35:00.079Z INFO orders.12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs sending {“count”: 7}
2020-06-29T13:35:00.080Z INFO orders.12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S sending {“count”: 29}
2020-06-29T13:35:00.079Z INFO orders.12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs sending {“count”: 7}
2020-06-29T13:35:00.079Z INFO orders.12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs sending {“count”: 7}
2020-06-29T13:35:00.079Z INFO orders.12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs sending {“count”: 7}
2020-06-29T13:35:00.079Z INFO orders.12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs sending {“count”: 7}
2020-06-29T13:35:00.080Z INFO orders.12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S sending {“count”: 29}
2020-06-29T13:35:00.080Z INFO orders.12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S sending {“count”: 29}
2020-06-29T13:35:00.081Z INFO orders.12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB sending {“count”: 69}
2020-06-29T13:35:00.081Z INFO orders.12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB sending {“count”: 69}
2020-06-29T13:35:00.083Z INFO orders.121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6 sending {“count”: 45}
2020-06-29T13:35:00.081Z INFO orders.12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB sending {“count”: 69}
2020-06-29T13:35:00.083Z INFO orders.121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6 sending {“count”: 45}
2020-06-29T13:35:00.083Z INFO orders.121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6 sending {“count”: 45}
2020-06-29T13:35:00.084Z INFO orders.1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE sending {“count”: 9}
2020-06-29T13:35:00.084Z INFO orders.1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE sending {“count”: 9}
2020-06-29T13:35:00.373Z INFO orders.12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S finished
2020-06-29T13:35:00.084Z INFO orders.1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE sending {“count”: 9}
2020-06-29T13:35:00.373Z INFO orders.12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S finished
2020-06-29T13:35:00.387Z INFO piecestore upload started {“Piece ID”: “TYH4FY6IVJQ4BDDQKD4HRK7ZNKC6LRSQNYG6NDMTDPTUK4GORILQ”, “Satelli2020-06-29T13:35:00.387Z INFO piecestore upload started {“Piece ID”: “TYH4FY6IVJQ4BDDQKD4HRK7ZNKC6LRSQNYG6NDMTDPTUK4GORILQ”, “Satellite ID”: “121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6”, “Action”: “PUT”, “Available Space”: 6858898504448}
te ID”: “121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6”, “Action”: “PUT”, “Available Space”: 6858898504448}
2020-06-29T13:35:00.424Z INFO orders.1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE finished
2020-06-29T13:35:00.424Z INFO orders.1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE finished
2020-06-29T13:35:00.430Z INFO orders.12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs finished
2020-06-29T13:35:00.430Z INFO orders.12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs finished
2020-06-29T13:35:00.443Z INFO piecestore upload canceled {“Piece ID”: “TYH4FY6IVJQ4BDDQKD4HRK7ZNKC6LRSQNYG6NDMTDPTUK4GORILQ”, “Satell2020-06-29T13:35:00.443Z INFO piecestore upload canceled {“Piece ID”: “TYH4FY6IVJQ4BDDQKD4HRK7ZNKC6LRSQNYG6NDMTDPTUK4GORILQ”, “Satellite ID”: “121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6”, “Action”: “PUT”}
2020-06-29T13:35:00.798Z INFO orders.12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB finished
ite ID”: “121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6”, “Action”: “PUT”}
2020-06-29T13:35:00.798Z INFO orders.12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB finished
2020-06-29T13:35:00.798Z INFO orders.12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB finished
2020-06-29T13:35:00.798Z INFO orders.12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB finished
2020-06-29T13:35:00.798Z INFO orders.12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB finished
2020-06-29T13:35:00.798Z INFO orders.12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB finished
2020-06-29T13:35:00.798Z INFO orders.12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB finished
2020-06-29T13:35:01.150Z INFO orders.121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6 finished
2020-06-29T13:35:00.798Z INFO orders.12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB finished
2020-06-29T13:35:00.798Z INFO orders.12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB finished
2020-06-29T13:35:00.798Z INFO orders.12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB finished
2020-06-29T13:35:00.798Z INFO orders.12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB finished
2020-06-29T13:35:00.798Z INFO orders.12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB finished
2020-06-29T13:35:00.798Z INFO orders.12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB finished
2020-06-29T13:35:01.150Z INFO orders.121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6 finished
2020-06-29T13:35:16.065Z INFO piecestore upload started {“Piece ID”: “6WM4BGIRC7A7EY7MPCBQPSN4FFXDOJVHSAEMH4RREP5L7F5YOULA”, “Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs”, “Action”: “PUT”, “Available Space”: 6858898502144}
2020-06-29T13:35:22.943Z INFO piecestore upload canceled {“Piece ID”: “6WM4BGIRC7A7EY7MPCBQPSN4FFXDOJVHSAEMH4RREP5L7F5YOULA”, “Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs”, “Action”: “PUT”}
2020-06-29T13:35:23.650Z INFO piecestore upload started {“Piece ID”: "JUIH4YF4V37V73IRYHUEUXWASRSQYX2ZSHA5RVIHQJ4W2020-06-29T13:35:00.798Z INFO orders.12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB finished
2020-06-29T13:35:01.150Z INFO orders.121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6 finished
2020-06-29T13:35:16.065Z INFO piecestore upload started {“Piece ID”: “6WM4BGIRC7A7EY7MPCBQPSN4FFXDOJVHSAEMH4RREP5L7F5YOULA”, “Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs”, “Action”: “PUT”, “Available Space”: 6858898502144}
2020-06-29T13:35:22.943Z INFO piecestore upload canceled {“Piece ID”: “6WM4BGIRC7A7EY7MPCBQPSN4FFXDOJVHSAEMH4RREP5L7F5YOULA”, “Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs”, “Action”: “PUT”}
2020-06-29T13:35:23.650Z INFO piecestore upload started {“Piece ID”: "JUIH4YF4V37V73IRYHUEUXWASRSQYX2ZSHA5RVIHQJ4W2020-06-29T13:35:23.650Z INFO piecestore upload started {“Piece ID”: "JUIH4YF4V37V73IRYHUEUXWASRSQYX2ZSHA52020-06-29T13:35:23.650Z INFO piecestore upload started {“Piece ID”: "JUIH4YF4V37V73IRYHUEUXWASRSQYX2ZSH2020-06-29T13:35:23.650Z INFO piecestore upload started {“Piece ID”: "JUIH4YF4V37V73IRYHUEUXWASRSQYX2ZSHA5RV2020-06-29T13:35:23.650Z INFO piecestore upload started {“Piece ID”: "JUIH4YF4V37V73IRYHUEUXWASRSQYX2ZSHA5RV2020-06-29T13:35:23.650Z INFO piecestore upload started {“Piece ID”: "JUIH4YF4V37V73IRYHUEUXWASRSQYX2ZSHA5RV2020-06-29T13:35:23.650Z INFO piecestore upload started {“Piece ID”: “JUIH4YF4V37V73IRYHUEUXWASRSQYX2ZSHA5RVIHQJ4WKNSLBC6Q”, “Satellite ID”: “121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6”, “Action”: “PUT”, “Available Space”:
6858896502016}
2020-06-29T13:35:23.706Z INFO piecestore upload canceled {“Piece ID”: “JUIH4YF4V37V73IRYHUEUXWASRSQYX2ZSHA5RVIHQJ4WKNSLBC6Q”, “Satellite ID”: “121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6”, “Action”: “PUT”}
2020-06-29T13:35:24.433Z INFO piecedeleter deleted {“Satellite ID”: "12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLi2020-06-29T13:35:23.650Z INFO piecestore upload started {“Piece ID”: “JUIH4YF4V37V73IRYHUEUXWASRSQYX2ZSHA5RVIHQJ4WKNSLBC6Q”, “Satellite ID”: “121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6”, “Action”: “PUT”, “Available
Space”: 6858896502016}
2020-06-29T13:35:23.706Z INFO piecestore upload canceled {“Piece ID”: “JUIH4YF4V37V73IRYHUEUXWASRSQYX2ZSHA5RVIHQJ4WKNSLBC6Q”, “Satellite ID”: “121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6”, “Action”: “PUT”}
2020-06-29T13:35:24.433Z INFO piecedeleter deleted {“Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs”, “Piece ID”: “6WM4BGIRC7A7EY7MPCBQPSN4FFXDOJVHSAEMH4RREP5L7F5YOULA”}

There is a trust error there. I am not sure if this si the reason, and how to fix this?..
thanks
Ilan

Your log looks super weird. It literally interrupts itself sometimes halfway through a line. It kind of looks like you have multiple storagenode processes running at the same time. There are other signs for that as well, like your node is sending the same orders 19x at the same time. Please check what containers are running.

docker ps

Hi, @BrightSilence
Thanks for getting back to me.
this machine had a different node on it previously that I had to scrap because of an issue with the Intenet provider that took two weeks to resolve. I assumed that the node was disqualified and installed a new a few weeks ago. I did get a new identity and deleted the old files. I wonder if there is something else that I needed to do in order to get a fresh start for the new node.
I ran the docker ps command as you suggested.
This is what I have running there:
CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES
255598631eee storjlabs/storagenode:beta “/entrypoint” 6 hours ago Up 6 hours 0.0.0.0:28967->28967/tcp storagenode
cd6fed3716b5 storjlabs/watchtower “/watchtower storage…” 2 weeks ago Up 6 hours watchtower

What do you think?
Ilan

Looks like just a single container, that looks fine. Removing the data and starting with a new identity is the correct way. I’m just confused by all the duplications in your log. I was thinking more than one process may have been running at the same time, but now I really don’t know what’s going on. I hope someone else has some clue.

Thank you., @BrightSilence
Ilan

Can you search your log for download failed AND GET_AUDIT entries together? Post a screenshot.

Also the log you posted above has duplicate entries. Can you post its screenshot too.

Is this a Windows node ?

The entries indented to the right are duplicates.

I ran this command and this was the result:
sudo docker logs storagenode 2>&1 | grep GET_AUDIT | grep failed

[sudo] password for rock64:

1 rock64@rock64:~$

Is there another command I can try?

Ilan

Do you read answers in your other threads?

I did.
I did not redirect the log to a different location.

Ilan

Then say so in the other thread. Somebody spends time trying to help you and you just ignore the answer and ask the same question again here.

Thanks for your helpful and cordial input