Repeated issues on the last 2 days

I have repeated issues in the last 2 days, when I try to get a file, I get an error of file_stat_unknown.
Please, I need urgent help, this is my customer data.

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Welcome to the forum @meir_s !

How are you accessing the file ?

The same as I accessed them over the last year, my code didn’t change, I use the S3 AWS client

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Could you please file a support ticket on our help desk so we can better help you troubleshoot this issue. In your ticket please show the exact commands you issued and the full error messages that resulted.