Run unresponsive

Node Operators troubleshooting
1

I was trying to transfer data from a node with a bad sector problem to another hdd and failed, so I tried to run it first until I found a way, but this morning a log like this appeared and there was no response even when I ran “service start”. Am I disqualified?

2024-04-14T05:47:12+09:00       INFO    piecestore      upload canceled {"Piece ID": "5ZV736M5M3QV3TP2MLPOGXLYKRQCLVH73BZT7OKA36IBJNU4EIHA", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "PUT", "Remote Address": "38.22.17.228:37366", "Size": 65536}
2024-04-14T05:47:12+09:00       INFO    piecestore      upload canceled (race lost or node shutdown)    {"Piece ID": "NLBZRLPCRGSWYJYKTTFGUCBVFUWSX6CCSHOXVYPHOGF6GNDMMXDA", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "PUT", "Remote Address": "79.127.226.99:54288"}
2024-04-14T05:47:12+09:00       INFO    piecestore      upload canceled (race lost or node shutdown)    {"Piece ID": "NO3YXVXBII6OFBMY4EICRDBLPUIYZQKOTW56FSUNCLWVWILLGMDQ", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "PUT", "Remote Address": "5.161.211.187:55942"}
2024-04-14T05:55:10+09:00       INFO    piecestore      upload canceled (race lost or node shutdown)    {"Piece ID": "IHFQ4YLIHNYCVMSO3OLZARXIWC7PFUO2IIFOIQO2CIOOIBPYL2SQ", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "PUT", "Remote Address": "5.161.220.231:15396"}
2024-04-14T05:55:10+09:00       INFO    piecestore      upload canceled (race lost or node shutdown)    {"Piece ID": "CMY2FLMNWXAHZ5M5ZY7XGBVPGE6L22PUZOZX3XRR2SMUITSRHXTA", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "PUT", "Remote Address": "79.127.205.226:48160"}
2024-04-14T06:04:39+09:00       INFO    piecestore      upload canceled {"Piece ID": "AVWA3WN3X7VTVD5IIMA227WVD4FTNTGC6FLKVHFOLJ6L4MLJYVUQ", "Satellite ID": "12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs", "Action": "PUT", "Remote Address": "37.35.96.111:21364", "Size": 65536}
2024-04-14T06:04:39+09:00       INFO    piecestore      upload canceled {"Piece ID": "HYUW52AOHHZ6UG5XP6BQW3JKEV5EC26N5AHNZJF65PDN6JNG3UMA", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "PUT", "Remote Address": "79.127.205.225:38216", "Size": 65536}
2024-04-14T06:04:39+09:00       INFO    piecestore      upload canceled {"Piece ID": "YNR2JMA3EZ3IDM257RRTP2C7RSDJ5CSWXU2CHD5JLQLG6LSABCSQ", "Satellite ID": "12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs", "Action": "PUT", "Remote Address": "79.127.226.102:57916", "Size": 65536}
2024-04-14T06:04:39+09:00       INFO    piecestore      upload canceled {"Piece ID": "4QW5LRYUP4I4UP6DH6H7OVUTVZXBM5BJIU5QQVZ2XTJSDBD4UKEQ", "Satellite ID": "12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs", "Action": "PUT", "Remote Address": "37.35.96.111:55706", "Size": 65536}
2024-04-14T06:04:39+09:00       INFO    piecestore      upload canceled {"Piece ID": "MOB65G4PMKVWGG7R7CMDMJOR2RK4F55OGUOE6R2EAJNKMFQMYGZQ", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "PUT", "Remote Address": "79.127.201.210:58186", "Size": 65536}
2024-04-14T06:04:39+09:00       INFO    piecestore      upload canceled {"Piece ID": "A2IGI2BBCK634VUP5SOCRUJMCGJZWUGUAJ57IMDG7XLU7Z7A4W2A", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "PUT", "Remote Address": "79.127.201.209:49330", "Size": 65536}
2024-04-14T06:04:39+09:00       INFO    piecestore      upload canceled {"Piece ID": "5MYX6SNFRXEMBIC6PFX3DS7CXKQYV2OQB4TYXIB4PLMWCVEL5RJA", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "PUT", "Remote Address": "79.127.205.225:60546", "Size": 65536}
2024-04-14T06:04:40+09:00       INFO    piecestore      upload canceled {"Piece ID": "GTYP3KV74IIRX26OCRPZX7HFPJKE4UUYR5WAOITJU2KHTYUCWIKA", "Satellite ID": "12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs", "Action": "PUT", "Remote Address": "37.35.96.111:49060", "Size": 65536}
2024-04-14T06:04:40+09:00       INFO    piecestore      upload canceled (race lost or node shutdown)    {"Piece ID": "LZ2HFDLJAER5QJ6HRAAYELLVEP5MBAI5NVHR2NLSWLV4OR2FLOAA", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "PUT", "Remote Address": "79.127.226.97:58962"}
2024-04-14T06:04:40+09:00       INFO    piecestore      upload canceled {"Piece ID": "RPTSSXQE3RAX66EOY5FDC4YK6QJV5Z3QAMM2MMHEZS56VSNSNHJQ", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "PUT", "Remote Address": "5.161.77.10:48618", "Size": 65536}
2024-04-14T06:04:40+09:00       INFO    piecestore      upload canceled (race lost or node shutdown)    {"Piece ID": "EYO3AKRQXKCU2QQX7GFUU5BPT7FB7WFGEZU6QFFZI56F4NK6DK7A", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "PUT", "Remote Address": "79.127.223.129:32922"}
2024-04-14T06:05:01+09:00       INFO    piecestore      upload canceled {"Piece ID": "33CBWY3USNSSSQXJTHWO5GZFU6BWFNURED33QXIHGLWI3HREAHLA", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "PUT", "Remote Address": "79.127.205.228:57634", "Size": 65536}
2024-04-14T06:05:01+09:00       INFO    piecestore      upload canceled (race lost or node shutdown)    {"Piece ID": "466M6PFJO2EG2Z3WER4MD5TH455HJ6QUIGOPGJLRYWMS6WFGFH2A", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "PUT", "Remote Address": "79.127.205.226:35698"}
2024-04-14T06:07:41+09:00       INFO    piecestore      upload canceled (race lost or node shutdown)    {"Piece ID": "OHNZJJAPHQVMTIJXECLZWMC6VNCVHUSRQUAZGQ6ZNRY7DLRSDYHQ", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "PUT", "Remote Address": "79.127.205.228:54570"}
2024-04-14T06:07:41+09:00       INFO    piecestore      upload canceled (race lost or node shutdown)    {"Piece ID": "5E27MUSDFD5RGADY4DLMATDM3RQYWFGQC4FKAQSHDSXHNGY3PNJA", "Satellite ID": "12EayRS2V1kEsWESU9QPS C:\Program Files\Storj\Storage Node> on": "PUT", "Remote Address": "79.127.213.33:54524"}

2024-04-14T06:04:40+09:00       INFO    piecestore      upload canceled {"Piece ID": "GTYP3KV74IIRX26OCRPZX7HFPJKE4UUYR5WAOITJU2KHTYUCWIKA", "Satellite ID": "12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs", "Action": "PUT", "Remote Address": "37.35.96.111:49060", "Size": 65536}
2024-04-14T06:04:40+09:00       INFO    piecestore      upload canceled (race lost or node shutdown)    {"Piece ID": "LZ2HFDLJAER5QJ6HRAAYELLVEP5MBAI5NVHR2NLSWLV4OR2FLOAA", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "PUT", "Remote Address": "79.127.226.97:58962"}
2024-04-14T06:04:40+09:00       INFO    piecestore      upload canceled {"Piece ID": "RPTSSXQE3RAX66EOY5FDC4YK6QJV5Z3QAMM2MMHEZS56VSNSNHJQ", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "PUT", "Remote Address": "5.161.77.10:48618", "Size": 65536}
2024-04-14T06:04:40+09:00       INFO    piecestore      upload canceled (race lost or node shutdown)    {"Piece ID": "EYO3AKRQXKCU2QQX7GFUU5BPT7FB7WFGEZU6QFFZI56F4NK6DK7A", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "PUT", "Remote Address": "79.127.223.129:32922"}
2024-04-14T06:05:01+09:00       INFO    piecestore      upload canceled {"Piece ID": "33CBWY3USNSSSQXJTHWO5GZFU6BWFNURED33QXIHGLWI3HREAHLA", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "PUT", "Remote Address": "79.127.205.228:57634", "Size": 65536}
2024-04-14T06:05:01+09:00       INFO    piecestore      upload canceled (race lost or node shutdown)    {"Piece ID": "466M6PFJO2EG2Z3WER4MD5TH455HJ6QUIGOPGJLRYWMS6WFGFH2A", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "PUT", "Remote Address": "79.127.205.226:35698"}
2024-04-14T06:07:41+09:00       INFO    piecestore      upload canceled (race lost or node shutdown)    {"Piece ID": "OHNZJJAPHQVMTIJXECLZWMC6VNCVHUSRQUAZGQ6ZNRY7DLRSDYHQ", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "PUT", "Remote Address": "79.127.205.228:54570"}
2024-04-14T06:07:41+09:00       INFO    piecestore      upload canceled (race lost or node shutdown)    {"Piece ID": "5E27MUSDFD5RGADY4DLMATDM3RQYWFGQC4FKAQSHDSXHNGY3PNJA", "Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "Action": "PUT", "Remote Address": "79.127.213.33:54524"}

2024-04-14T08:52:44+09:00       INFO    Got a signal from the OS: "terminated"
2024-04-14T08:52:49+09:00       INFO    Stop/Shutdown request received.
2024-04-14T09:06:59+09:00       INFO    Configuration loaded    {"Location": "C:\\Program Files\\Storj\\Storage Node\\config.yaml"}
2024-04-14T09:06:59+09:00       INFO    Anonymized tracing enabled
2024-04-14T09:06:59+09:00       INFO    Operator email  {"Address": "@naver.com"}
2024-04-14T09:06:59+09:00       INFO    Operator wallet {"Address": "0xCb97E4"}
2

If your node is disqualified, you would see that on your dashboard.
The other metric is if the audit score is less than 97%

The “context canceled”/“upload canceled”/“download canceled” is a usual response if your node is too slow for that customer (the long tail cancelation): the libuplink requests 110 nodes for each segment of the file and start uploads in parallel, when the first needed pieces are uploaded (currently 80), all remained got canceled. The same for downloads, but it requests 39 nodes and starts downloads in parallel, when the first 29 are finished, all remained got canceled. So the customer uploads/downloads to/from the fastest nodes for their location.

However, I didn’t get this one:

What do you see as a last response in the log?

If you do not see new records in the log, it likely mean that you screwed up the config file.
You may check that (assuming that you use a storagenode Windows GUI version) (PowerShell):

& "$env:ProgramFiles\Storj\Storage Node\storagenode.exe" run --config-dir "$env:ProgramFiles\Storj\Storage Node\\" --log.output=stderr

If it would throw the error - this is likely the reason (it will explain what it doesn’t like), otherwise you may press Ctrl-C to interrupt the console running and start the service normally, then monitor your logs.