Second node error with toolbox

Good Morning
I have set up a second node with toolbox but I can’t get it to go online. In toolbox it appears in green but the dashboard appears offline.
With the node turned on the port appears open from the internet and with the node turned off it appears closed, so I understand that the ports are well configured, but the dashboard shows offline. The external port of the node is 28970 and the internal port 28968.
The log gives me the following errors:

2020-10-05T09:47:22.989+0200 INFO Configuration loaded {“Location”: “C:\Program Files\Storj1\Storage Node\config.yaml”}
2020-10-05T09:47:23.080+0200 INFO Operator email {“Address”: “xxxxxx”}
2020-10-05T09:47:23.080+0200 INFO Operator wallet {“Address”: “xxxxxx”}
2020-10-05T09:47:23.869+0200 INFO Telemetry enabled
2020-10-05T09:47:23.897+0200 INFO db.migration Database Version {“version”: 45}
2020-10-05T09:47:24.475+0200 INFO preflight:localtime start checking local system clock with trusted satellites’ system clock.
2020-10-05T09:47:44.477+0200 ERROR preflight:localtime unable to get satellite system time {“Satellite ID”: “118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW”, “error”: “rpc: context deadline exceeded”, “errorVerbose”: “rpc: context deadline exceeded\n\tstorj.io/common/rpc.Dialer.dialTransport:211\n\tstorj.io/common/rpc.Dialer.dial:188\n\tstorj.io/common/rpc.Dialer.DialNodeURL:148\n\tstorj.io/storj/storagenode/preflight.(*LocalTime).getSatelliteTime:110\n\tstorj.io/storj/storagenode/preflight.(*LocalTime).Check.func1:67\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2020-10-05T09:47:44.477+0200 INFO preflight:localtime local system clock is in sync with trusted satellites’ system clock.
2020-10-05T09:47:44.477+0200 INFO trust Scheduling next refresh {“after”: “6h42m24.059807642s”}
2020-10-05T09:47:44.477+0200 INFO bandwidth Performing bandwidth usage rollups
2020-10-05T09:47:44.478+0200 INFO Node 1ModCpfkWTJ2A6VrTstpJbW4xQxfUsFicPfMjjazH2fVDFxp5K started
2020-10-05T09:47:44.478+0200 INFO Public server started on [::]:28968
2020-10-05T09:47:44.478+0200 INFO Private server started on 127.0.0.1:7779
2020-10-05T09:48:04.500+0200 ERROR contact:service ping satellite failed {“Satellite ID”: “118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW”, “attempts”: 1, “error”: “ping satellite error: rpc: context deadline exceeded”, “errorVerbose”: “ping satellite error: rpc: context deadline exceeded\n\tstorj.io/common/rpc.Dialer.dialTransport:211\n\tstorj.io/common/rpc.Dialer.dial:188\n\tstorj.io/common/rpc.Dialer.DialNodeURL:148\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:124\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2020-10-05T09:48:10.816+0200 ERROR nodestats:cache Get pricing-model/join date failed {“error”: “payout service error: unable to connect to the satellite 118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW: rpc: context deadline exceeded”, “errorVerbose”: “payout service error: unable to connect to the satellite 118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW: rpc: context deadline exceeded\n\tstorj.io/storj/storagenode/payout.(*Endpoint).dial:229\n\tstorj.io/storj/storagenode/payout.(*Endpoint).GetAllPaystubs:105\n\tstorj.io/storj/storagenode/nodestats.(*Cache).Run.func1:80\n\tstorj.io/storj/storagenode/nodestats.(*Cache).satelliteLoop:259\n\tstorj.io/storj/storagenode/nodestats.(*Cache).Run:79\n\tstorj.io/storj/private/lifecycle.(*Group).Run.func1:57\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2020-10-05T09:48:25.503+0200 ERROR contact:service ping satellite failed {“Satellite ID”: “118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW”, “attempts”: 2, “error”: “ping satellite error: rpc: context deadline exceeded”, “errorVerbose”: “ping satellite error: rpc: context deadline exceeded\n\tstorj.io/common/rpc.Dialer.dialTransport:211\n\tstorj.io/common/rpc.Dialer.dial:188\n\tstorj.io/common/rpc.Dialer.DialNodeURL:148\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:124\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2020-10-05T09:48:47.504+0200 ERROR contact:service ping satellite failed {“Satellite ID”: “118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW”, “attempts”: 3, “error”: “ping satellite error: rpc: context deadline exceeded”, “errorVerbose”: “ping satellite error: rpc: context deadline exceeded\n\tstorj.io/common/rpc.Dialer.dialTransport:211\n\tstorj.io/common/rpc.Dialer.dial:188\n\tstorj.io/common/rpc.Dialer.DialNodeURL:148\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:124\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2020-10-05T09:48:52.583+0200 ERROR nodestats:cache Get disk space usage query failed {“error”: “node stats service error: unable to connect to the satellite 118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW: rpc: context deadline exceeded”, “errorVerbose”: “node stats service error: unable to connect to the satellite 118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW: rpc: context deadline exceeded\n\tstorj.io/storj/storagenode/nodestats.(*Service).dial:159\n\tstorj.io/storj/storagenode/nodestats.(*Service).GetDailyStorageUsage:110\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheSpaceUsage.func1:176\n\tstorj.io/storj/storagenode/nodestats.(*Cache).satelliteLoop:259\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheSpaceUsage:175\n\tstorj.io/storj/storagenode/nodestats.(*Cache).Run.func3:131\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2020-10-05T09:49:11.506+0200 ERROR contact:service ping satellite failed {“Satellite ID”: “118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW”, “attempts”: 4, “error”: “ping satellite error: rpc: context deadline exceeded”, “errorVerbose”: “ping satellite error: rpc: context deadline exceeded\n\tstorj.io/common/rpc.Dialer.dialTransport:211\n\tstorj.io/common/rpc.Dialer.dial:188\n\tstorj.io/common/rpc.Dialer.DialNodeURL:148\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:124\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2020-10-05T09:49:12.585+0200 ERROR nodestats:cache payout err {“satellite”: “118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW”}
2020-10-05T09:49:14.704+0200 ERROR nodestats:cache Get held amount query failed {“error”: “payout service error: unable to connect to the satellite 118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW: rpc: context deadline exceeded”, “errorVerbose”: “payout service error: unable to connect to the satellite 118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW: rpc: context deadline exceeded\n\tstorj.io/storj/storagenode/payout.(*Endpoint).dial:229\n\tstorj.io/storj/storagenode/payout.(*Endpoint).GetPaystub:56\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheHeldAmount.func1:202\n\tstorj.io/storj/storagenode/nodestats.(*Cache).satelliteLoop:259\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheHeldAmount:194\n\tstorj.io/storj/storagenode/nodestats.(*Cache).Run.func3:136\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2020-10-05T09:49:39.509+0200 ERROR contact:service ping satellite failed {“Satellite ID”: “118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW”, “attempts”: 5, “error”: “ping satellite error: rpc: context deadline exceeded”, “errorVerbose”: “ping satellite error: rpc: context deadline exceeded\n\tstorj.io/common/rpc.Dialer.dialTransport:211\n\tstorj.io/common/rpc.Dialer.dial:188\n\tstorj.io/common/rpc.Dialer.DialNodeURL:148\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:124\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}

The errors related to 118 satellite can be ignored - it was shutdown a while ago, but storagenode’s code is not fixed yet.
Please, check your second identity (correct path in the command): https://documentation.storj.io/dependencies/identity#confirm-the-identity

1 Like

It was identity problem
New token
New identity
Second node running