Storj install error „setup did not finish as expected„

Node Operators troubleshooting
1

Another issue with a node… recently moved from Win 10 to Win server 2016 to get few restarts, hopefully.
I installed this OS for all my nodes and they are working fine, just this node gave me headaches… I got this error when I tried to reinstall the app as it was not starting the service anymore:
Capture

Not sure what I did wrong here… as this node was perfectly fine on win 10 before.
One thing (maybe this is not the issue) is that it is having RAID0 consists with 2 drives in it, and the controller is onboard… perhaps something is not ok there… who knows?!

Can you guys had this issue before?

2

Ouch, if 1 drive fails the whole node is gone.

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3

well that was something already assumed :slight_smile:
anyway i checked the drives and RAID and it seems that everything is ok.
what else is not happy with? :slight_smile: any idea?

4

You need to check logs as usual: How do I check my logs? - Storj Docs

5

Hi Alexey

i git this message:

2024-05-10T03:42:57-07:00 INFO Anonymized tracing enabled {Process: storagenode}
2024-05-10T03:42:57-07:00 FATAL Unrecoverable error {Process: storagenode, error: open E:\storj\trash\.trash-uses-day-dirs-indicator: The file exists.}

I checked out and there is that file… and inside says - Do not delete this file :slight_smile:

So i guess i have to delete it …nothing much to lose as the node is newly installed.

Reinstalled the program and the issue is gone! :slight_smile:

Thanks again, Alexey! I couldn t do it without your advice! :slight_smile:

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6

Blockquote I checked out and there is that file… and inside says - Do not delete this file :slight_smile: So i guess i have to delete it …nothing much to lose as the node is newly installed. Reinstalled the program and the issue is gone! :slight_smile:

I had to do this as well to re-install my windows gui node…still cant get it started (cuz it thinks its full), and the (dedicated to storj ONLY) HDD has bloated itself to only having 100gb left (even though i allocated 750gb less then capacity), but i’ll open a new thread for that.
Just came here to say, maybe there is still something wrong with the installer if i had to remove this file!

7

If you deleted that file and reinstalled your node, I think the while node might have been gone by now. So I wouldn’t advice you to do so, unless your node already has been disqualified.

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Its been a couple days trying to get it to run again. it started crashing randomly. It was the only way i could get the (re)install to complete!! Its running again now, but i guess we’ll see what happens over the next few days. Had allot of issues with this node crashing. Its on a slow/old intel PC that runs a machine.

9

Yeah, and what does audit say?

And http://localhost:14002/api/sno/satellite/12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S especially the value of nodeJoinedAt?

And the value of satellite reported disk usage?

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Whats the command to run that in powershell?

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You should be able to see it in your GUi: is normally localhost:14002 or [server]:14002

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Oh. sorry i misunderstood what you were asking. Audits are good, for now (other then the online score for the 2 days i have been trying to get it up again). But its only been up for an hour or so now. so i’m waiting for the filewalker to finish.

I hope it removes all the bloat cuz for some unknown reason, the drive is full (but i only allocated 3/4’s of it)…seems to be an issue the windows gui version might have.

13

This is usually mean that you have an Unrecoverable and/or FATAL error in the logs. Re-installation usually do not solve these reasons.
So, if it would crash again, search for Unrecoverable and/or FATAL error in the logs, they may reveal the reason.

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