Strange indentity code getting stuff


I made inquery for 2 indentity code from 2 different mail.
i got indentity for 1 mail, almost in 1h, but not geted second one.
not geted mail i inquerd first.
And before i alredy got indentiry for this mail about week ago.

If you used this email prior to requesting a new token, did you use the token you previously received on that email address. If the previous token is unused, you will not get a new token when you request again with the same email address.
You can also only request one token per day per email address.

I used preor boath emaels, and signed and seted nodes also on boath.