Support for problematic node

Node Operators troubleshooting
17

Then you may try to limit it to the last 10-20 lines, like that:

cat "$env:ProgramFiles\Storj\Storage Node\storagenode.log" | sls "database|filewalker" | select -last 10

But in your other 8 support tickets I already know, that you have an Unrecoverable error like this:

2024-07-20T16:26:02-04:00 FATAL Unrecoverable error {"error": "database is locked"}

And the solution for this is to move your databases to a system disk/SSD:

P.S. I’m sorry, but I merged all duplicated tickets by the type, you basically have four issues:

  • Unrecoverable error
  • failed lazy filewalker
  • database is locked
  • deleted databases (thus - lost payout estimation and so on, with three issues above it will reset the stat on every restart).

The last one is a root cause for all issues which you are experiencing. And it’s started there:

You are upgraded the node to the latest beta version, then - downgraded and forced to remove the databases.

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