Support for problematic node

[support25]

@Alexey

@support26

timed out after 1m0s while verifying writability of storage directory

You need to increase the writable check timeout on 30s,

Where do I do that? What do you mean on 30s?

@Alexey

@Alexey

You need to save the config after the change and restart the node.

After what change??

@Alexey

This one is weird:

@support26

2024-07-25T09:33:54-04:00 FATAL Unrecoverable error {"error": "Error opening database on storagenode: database: piece_spaced_used opening file \"C:\\\\Program Files\\\\Storj\\\\database\\\\piece_spaced_used.db\" failed: context canceled

I would suggest to check the system disk for errors and fix them. If that’s SSD, it should not have context canceled errors (in this case this is mean that storagenode was unable to open this database). Could you please exclude the folder with databases from the antivirus scans?
Please also check databases for errors:

Ok.

Has been done as already noted to you. They have never, in either locatoin, been included. How do I do that?