Later today we are going to send out a bunch of automated emails to storage nodes in suspension mode and to disqualified storage nodes. You might receive multiple of these emails one from each satellite. Time to explain what you should do if you get one of these emails. First of all, give us feedba…

Two of 3 issues have been solved. The satellite was not writing the audit reputation back into the database. With the default reputation, a single audit failure will trigger suspension mode. That is now fixed and only a few audit failures in a row will trigger suspension mode. The storage node did…

It would certainly be helpful to know when your node is ok again so you can stop worrying and searching for (additional) reasons for the suspension.

I agree with what was said above, more details on the why and another email when everything goes back to normal again

I just got one of these suspension e-mails from Saltlake satellite. Says suspension happened on 23Apr2020 at 0650 UTC, and that my node won’t receive any additional data from the satellite until the audit issues are resolved. So all of that is good information. After running the successrate script …

[image] dragonhogan: I just got one of these suspension e-mails from Saltlake satellite. Says suspension happened on 23Apr2020 at 0650 UTC, and that my node won’t receive any additional data from the satellite until the audit issues are resolved. So all of that is good information. I got the …

[image] jorma: Include more detail on what exactly triggered the email. This would help a lot. Meanwhile we found out that the storage node is not logging all error messages. I am working on a pull request to improve the storage node logging. I hope that will help. Sending the audit error wi…

[image] Node Suspension FAQ Hey everyone, We are sorry for all of the confusion with these suspension mode emails. Your nodes are not going to be DQ’ed because of this. We prematurely setup automatic emails for suspension mode, these emails have now been paused so you shou…

Thank you for clarifying this – your help desk apparently doesn’t know this – you might want to update them as well.

@littleskunk wheres my email I wanted to be included too

[image] deathlessdd: @littleskunk wheres my email I wanted to be included too Are you saying you haven’t received an email but you have expected to get one?

Yes I did expect one ive been refreshing my email and checking the spam folder.

Suspension mode and disqualification emails

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littleskunk April 23, 2020, 3:04pm 15