After having no problems for more than 2 years my 18 TB Toshibas started to die like flies… I wonder how is other SNOs experience with those MAMR drives?
BTW: All my none MAMR 14 and 16 TB Toshibas are still alive.
After having no problems for more than 2 years my 18 TB Toshibas started to die like flies… I wonder how is other SNOs experience with those MAMR drives?
BTW: All my none MAMR 14 and 16 TB Toshibas are still alive.
what is the model of hdd?
Model is: MG09ACA18TE
What error does it show? also do you cool them with fans? it is server HDDs it intended that it properly cooled, they are hot. I have about 10 of them, and problem was only with 1, that was changed with warrenty. it is 5y.
My problem is rapidly growing pending and relocated sectors. It always started after 20…25K hours. I am using 4HE server cases with good cooling so not a heat problem.
I’ve just got a problem with one of my ~10 Toshiba MG09ACA18TE and preparing to send it to manufacturer. It’s just half year old with ~4500hrs. Another one was DOA half year ago and I replaced it.
why you send it to manufacture, within 2 years, it is Diller problem usually.
Toshiba RMA is fast and they pay the UPS label.
Thats why I like toshiba, WD or seagate transport you have to pay yourself and for 4tb it is almost as new hdd i price.
Both dealer and manufacturer provides labels for return so it’s not a big difference for me, but I think direct manufacturer’s RMA should be faster. (Dealer may by will send it to manufacturer anyway, so I prefer to skip this step and send directly).
This is why you buy used drives. Save time and money. Because you still end up with a used drive — just after you have paid more for a new one and spent time replacing it.
Easy to say it, but can’t find any big refurbished drives. As soos as they are in stock, they go out of stock.
But these reports make me rethink my setup. I think I will stick with Exos and UPS.
Define “big”. You probably won’t find the biggest on the market – because they are all new, by definition. But 18-22TB drivers are plentiful. Check large sellers on ebay – like goharddrive and serverpartsdeals. These two also have their own stores.
Please don’t. Stick to “cheapest drive you could find”. If that happens to be exos (recently that’s the case for me, albeit IBM branded) – that’s fine. But don’t seek out exos. Seek out low price per watt per TB.
These reports are all anecdotal. Do you know how many drives Seagate shipped? Thousands. How many reports did you read? Two. It’s nothing. Reports are irrelevant. (But what about backblaze reports?! They have many more drives. Yes, they are irrelevant too. Only price matters.)
That’s why I stick with Exos. They are the cheapest and fastest, and, it seams, pretty reliable. Big - I mean 20+TB.
It seams big refurbished Exos-es are popping out more often than other brands, so bigger chances to get my hands on some.
That’s funny, but refurbished 16TB Seagate Exos X18 ST16000NM000J from goharddrive with shipping from USA to EU and VAT costs 20€ more than a NEW one from big EU store. + Delivery time: more than 1 month vs few days.
In addition, where to return it for warranty replace? Toshiba’s RMA here, for example, accepts only sold in EMEA region drives. Send back to USA ($$$) and wait 3 months for replacement?
This way buying new drive seems the best way to save time and money
Even “Factory Recertified” Exos having NO warranty from Seagate. So it depends on your vendor and/or local law.
How many (%) of your 18 TB drives are died?
I have no exact statistics, maybe 10-15%. I have purchased a good mix of Toshiba, Seagate and WD enterprise drives over the last years, size ranges from 12…20 TB. The funny thing is: Only 18 TB Toshibas died so far.
18 TB is where Toshiba started to use MAMR technology…
Obviously, that’s an example. You’ll need to find something similar close to where you live. It makes no sense to ship the disk across the planet. This defeats the point.
Go hard drive works for me. Their warehouse is 2 hours from where I live, so shipping is essentially next day.
Return — back to them, they send prepaid shipping label.
Unless you live on a North Pole there are datacenters around you. Datacenter retire disks en-masse. They also recycle failed disks enmasse. There must be some enterprising recycler who would resell their rejects and maybe even provide warranty, just like many do here. Just needs more research — most advice here is US centric by default unless you specify where you live
It’s irrelevant. You are getting them already cheap enough. Warranty is worth a couple of bucks (cost of drive times probability of failure), it’s not a factor in decision making. If you get warranty for free — great. If not — also fine.
In my anecdotal experience — 0 out of 16in the last two years. Very meaningless.
Implementation details. Expected failure rate for any drive is under 2%. It’s manufacturers’s problem to do whatever necessary on the inside to accomplish that.
15 failure rate is way too high. But depending on your sample size maybe also non-sensical.
Maybe in EU, datacenter guys are more paranoid and preffer to destroy the drives, than to sell them. We have a verry small market for refurbished server parts. And I don’t think that’s because of lack of clients; I believe the offer is to reduced.
And they are obsessed with recycling.
They send almost all the old stuff to recycling centers, instead of sell it to sh market.