Unable to Access Node Dashboard

[wendeborn8]

I just setup my first node on Windows 10 but am unable to access the node dashboard. Clicking the “Storage Node Dashboard” shortcut that was created after initializing the node, I receive an error.

I have tried doing what was suggested in this (Can't access dashboard) question on the forum, but to no avail. Primarily, I don’t know what/where the “config.yaml” file is.

I’m not sure if I set up port forwarding correctly, so if there’s some way to check that, or just check if the node is operating normally in general, that would be great.

Any help/suggestions that can be offered would be helpful! This is all honestly pretty confusing to me.

[Alexey]

Hello @wendeborn8 ,
Welcome to the forum!

Please, provide the last 20 lines from your logs: How do I check my logs? | Storj Docs
Regarding config.yaml: Where can I find the config.yaml? | Storj Docs

[wendeborn8]

I found the config file and made some changes to it, as well as ran some commands that others recommended, and I can now access the dashboard. However, it’s telling me that my node is offline and that QUIC is misconfigured. I have also checked Open Port Check Tool - Test Port Forwarding on Your Router and made sure that both ports 28967 and 14002 are both open.

Regardless, here are the last several lines of my log. Definitely seems like there are some issues…

2022-02-25T09:46:34.799-0500    ERROR   contact:service ping satellite failed   {"Satellite ID": "12tRQrMTWUWwzwGh18i7Fqs67kmdhH9t6aToeiwbo5mfS2rUmo", "attempts": 12, "error": "ping satellite: failed to dial storage node (ID: 1EaxT1ueTEJtEp7uMiJynNBasnXoatXFw8ZB2xBJWLNGcJG1R1) at address 128.197.64.1:28967: rpc: dial tcp 128.197.64.1:28967: connect: connection refused", "errorVerbose": "ping satellite: failed to dial storage node (ID: 1EaxT1ueTEJtEp7uMiJynNBasnXoatXFw8ZB2xBJWLNGcJG1R1) at address 128.197.64.1:28967: rpc: dial tcp 128.197.64.1:28967: connect: connection refused\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:139\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:98\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:152\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57"}
2022-02-25T09:46:36.651-0500    ERROR   contact:service ping satellite failed   {"Satellite ID": "12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S", "attempts": 12, "error": "ping satellite: failed to dial storage node (ID: 1EaxT1ueTEJtEp7uMiJynNBasnXoatXFw8ZB2xBJWLNGcJG1R1) at address 128.197.64.1:28967: rpc: dial tcp 128.197.64.1:28967: connect: connection refused", "errorVerbose": "ping satellite: failed to dial storage node (ID: 1EaxT1ueTEJtEp7uMiJynNBasnXoatXFw8ZB2xBJWLNGcJG1R1) at address 128.197.64.1:28967: rpc: dial tcp 128.197.64.1:28967: connect: connection refused\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:139\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:98\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:152\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57"}
2022-02-25T09:46:52.706-0500    ERROR   contact:service ping satellite failed   {"Satellite ID": "1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE", "attempts": 12, "error": "ping satellite: failed to dial storage node (ID: 1EaxT1ueTEJtEp7uMiJynNBasnXoatXFw8ZB2xBJWLNGcJG1R1) at address 128.197.64.1:28967: rpc: dial tcp 128.197.64.1:28967: connect: connection refused", "errorVerbose": "ping satellite: failed to dial storage node (ID: 1EaxT1ueTEJtEp7uMiJynNBasnXoatXFw8ZB2xBJWLNGcJG1R1) at address 128.197.64.1:28967: rpc: dial tcp 128.197.64.1:28967: connect: connection refused\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:139\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:98\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:152\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57"}
2022-02-25T09:46:59.130-0500    ERROR   contact:service ping satellite failed   {"Satellite ID": "12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs", "attempts": 12, "error": "ping satellite: failed to dial storage node (ID: 1EaxT1ueTEJtEp7uMiJynNBasnXoatXFw8ZB2xBJWLNGcJG1R1) at address 128.197.64.1:28967: rpc: dial tcp 128.197.64.1:28967: connect: connection refused", "errorVerbose": "ping satellite: failed to dial storage node (ID: 1EaxT1ueTEJtEp7uMiJynNBasnXoatXFw8ZB2xBJWLNGcJG1R1) at address 128.197.64.1:28967: rpc: dial tcp 128.197.64.1:28967: connect: connection refused\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:139\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:98\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:152\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57"}
2022-02-25T09:47:05.460-0500    ERROR   contact:service ping satellite failed   {"Satellite ID": "12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB", "attempts": 12, "error": "ping satellite: failed to dial storage node (ID: 1EaxT1ueTEJtEp7uMiJynNBasnXoatXFw8ZB2xBJWLNGcJG1R1) at address 128.197.64.1:28967: rpc: dial tcp 128.197.64.1:28967: connect: connection refused", "errorVerbose": "ping satellite: failed to dial storage node (ID: 1EaxT1ueTEJtEp7uMiJynNBasnXoatXFw8ZB2xBJWLNGcJG1R1) at address 128.197.64.1:28967: rpc: dial tcp 128.197.64.1:28967: connect: connection refused\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:139\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:98\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:152\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57"}
2022-02-25T09:47:39.856-0500    ERROR   contact:service ping satellite failed   {"Satellite ID": "121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6", "attempts": 12, "error": "ping satellite: failed to dial storage node (ID: 1EaxT1ueTEJtEp7uMiJynNBasnXoatXFw8ZB2xBJWLNGcJG1R1) at address 128.197.64.1:28967: rpc: dial tcp 128.197.64.1:28967: connect: connection refused", "errorVerbose": "ping satellite: failed to dial storage node (ID: 1EaxT1ueTEJtEp7uMiJynNBasnXoatXFw8ZB2xBJWLNGcJG1R1) at address 128.197.64.1:28967: rpc: dial tcp 128.197.64.1:28967: connect: connection refused\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:139\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:98\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:152\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57"}
2022-02-25T10:05:51.566-0500    INFO    bandwidth       Performing bandwidth usage rollups

[Alexey]

You should not publish 14002, otherwise you will give an access anyone to your private information, use remote access to the dashboard instead.

Please use this checklist to fix the offline issue:

Performing bandwidth usage rollups

Then lets check everything together: ok, let check it together. WAN IP on the main page of the router. Please, compare it with IP there: https://www.yougetsignal.com/tools/open-ports/ , they should match Local IP in the port forwarding rule, it should be the same as IP of your PC with storagenode nslookup your.ddns.address 8.8.8.8 should return the same IP as p.1 If you do not have a DDNS hostname, it’s time to create it: Step 3. Setup Port Forwarding - Storj Node Operator Docs Firewall. …