Website hosted with custom domain returns SSL_ERROR_INTERNAL_ERROR_ALERT error

Since days the website hosted on Storj with a custom domain often returns the error, whose code is SSL_ERROR_INTERNAL_ERROR_ALERT.

Here is the log of dig command against the domain. Please note that the domain is replaced with a sample one (test.example.com):

; <<>> DiG 9.18.18-0ubuntu0.22.04.2-Ubuntu <<>> test.example.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 4506
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 1, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 65494
;; QUESTION SECTION:
;test.example.com.	IN	A

;; ANSWER SECTION:
test.example.com. 248	IN	CNAME	link.storjshare.io.
link.storjshare.io.	15	IN	A	136.0.77.2

;; AUTHORITY SECTION:
storjshare.io.		248	IN	SOA	ns-1570.awsdns-04.co.uk. awsdns-hostmaster.amazon.com. 1 7200 900 1209600 86400

It would be appreciated if someone could let me know how the error could be fixed.

Do you also have the txt-test.example.com records configured as shown in Setting Up Custom Domains - Storj Docs?

txt-test.example.com 	IN	TXT  	storj-root:<bucket>/<prefix>
txt-test.example.com 	IN	TXT  	storj-access:<access key>
txt-test.example.com 	IN	TXT  	storj-tls:true

My bad, one of the records have been wrongly configured after the
initial configuration (I cannot remember when I messed it up). I fixed
it and the website started to be reachable again. Thanks for pointing it
out :slight_smile:

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