Hi, I had run the node for almost one month. Yesterday i found I couldn’t connect to Web, so rebooted the machine and docker, but the status on web gui is always OFFLINE. When using “docker exec -it storagenode /app/dashboard.sh”, the status is ONLINE. My storj docker is running on centos, version …

I have found the cause. Looks like it’s due to incorrect system time. Thanks for the help!

Try to use Chrome or Firefox. Try to press the Ctrl+F5

I tried Chrome, Safari and Firefox on Mac, IE and Chrome on Windows, but no luck.

Please, try in incognito mode. Also, please, check your identity: https://documentation.storj.io/dependencies/identity#confirm-the-identity

[image] Alexey: incognito mode I don’t know about incognito mode, could you elaborate it? I tried following and look like the result is right. [root@localhost ~]#grep -c BEGIN ~/.local/share/storj/identity/storagenode/ca.cert 2 [root@localhost ~]#grep -c BEGIN ~/.local/share/storj/identit…

In the Chrome browser there is an incognito mode. Please try to open a dashboard in it

I got the same result in incognito mode.

Please, press F12, navigate to the console and press the Ctrl+F5, did you see any errors?

no error found. everything looks fine.

Please, give me result of this command: docker exec -i storagenode wget -qO - localhost:14002/api/dashboard Do you have more than one node?

[image] Alexey: docker exec -i storagenode wget -qO - localhost:14002/api/dashboard I have only one. Here comes the output: {“data”:{“nodeID”:”xxxxxxx”,”wallet”:”xxxxxxxx”,”satellites”:[{“id”:”xxxxx”,”url”:“ satellite.stefan-benten.de:7777 ”,“disqualified”:null},{“id”:”xxxx”,”url”:“ asia-east-1…

Why does Web show OFFLINE while dashboard.sh shows ONLINE?

Node Operators troubleshooting

Alexey June 14, 2020, 7:01pm 22

A little bit: