My account was working yesterday. Today, it kicked me out and won’t let me log in. I also can’t recover my password—I’m not receiving an email.At first I thought the problem was with my email, but I was able to receive messages from other storj services. I don’t know what to do. I have a pro account and an added card.
Please help. I’ve already contacted you on all platforms. My service has been down for about 6-7 hours. This is very important data, I can’t log into my account.
If this is related to your StorJ account and not the forum, you should wait for your support ticket to be handled.
I expect that, given the fact that you actually receive the reset email, you did try different browsers/clearing cookies etc. ?
I’ve been waiting for a long time. My service is down because I can’t log in. I’ve tried different login options from different devices. Support isn’t responding.
Just out of curiosity, what is “long time” ?
i mean about 8 hours)
I expect support is located in USA, so they just got into the office now.
Patience is a virtue 
yes, but they could give me info about this situation
What situation are you referring to?
As I understand it, you opened a support ticket out of office hours, and are waiting for a reply when they are actually working..
Did you get your problem sorted?