Hello everyone, like to know if there is a compatibility issue between QTS 4.5.2 ans STORJ QNAP Package 1.1.0.
I just installed the application according to the STORJ documentation.
The installation went easy and I configure the required parameters using the configuration wizard provided.
The node status comes online on the appliance; however the dashboard report the status as Offline.
I went thru various troubleshooting documentation and I found that the port 28967 is not open on my internal network using a port Scanner.
When you look at the Docker process created by the appliance on the Container Station on the console screen I see the following errors over the Docker console (storjlabsSnContainer):
2021-04-01T20:46:32.668Z INFO Telemetry enabled {“instance ID”: “12TNrQg1z45vRPx4162CuWB6oqVjLQWnB9uGz2RLLwvcYXGe9AE”}
2021-04-01T20:46:32.776Z INFO db.migration Database Version {“version”: 51}
2021-04-01T20:46:34.299Z INFO preflight:localtime start checking local system clock with trusted satellites’ system clock.
2021-04-01T20:46:35.049Z INFO preflight:localtime local system clock is in sync with trusted satellites’ system clock.
2021-04-01T20:46:35.049Z INFO Node 12TNrQg1z45vRPx4162CuWB6oqVjLQWnB9uGz2RLLwvcYXGe9AE started
2021-04-01T20:46:35.050Z INFO Public server started on [::]:7777
2021-04-01T20:46:35.050Z INFO Private server started on 127.0.0.1:7778
2021-04-01T20:46:35.051Z INFO trust Scheduling next refresh {“after”: “7h28m6.185161518s”}
2021-04-01T20:46:35.054Z ERROR services unexpected shutdown of a runner {“name”: “piecestore:monitor”, “error”: “piecestore monitor: error verifying location and/or readability of storage directory: open config/storage/storage-dir-verification: no such file or directory”, “errorVerbose”: “piecestor
e monitor: error verifying location and/or readability of storage directory: open config/storage/storage-dir-verification: no such file or directory\n\tstorj.io/storj/storagenode/monitor.(*Service).Run.func1.1:131\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/storj/storagenode/monitor.(*Service).Run.func1:1
28\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-01T20:46:35.055Z ERROR nodestats:cache Get pricing-model/join date failed {“error”: “context canceled”}
2021-04-01T20:46:35.055Z INFO bandwidth Performing bandwidth usage rollups
2021-04-01T20:46:35.056Z ERROR bandwidth Could not rollup bandwidth usage {“error”: “bandwidthdb error: context canceled”, “errorVerbose”: “bandwidthdb error: context canceled\n\tstorj.io/storj/storagenode/storagenodedb.(*bandwidthDB).Rollup:301\n\tstorj.io/storj/storagenode/bandwidth.(*Servi
ce).Rollup:53\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/storj/storagenode/bandwidth.(*Service).Run:45\n\tstorj.io/storj/private/lifecycle.(*Group).Run.func2.1:81\n\truntime/pprof.Do:40\n\tstorj.io/storj/private/lifecycle.(*Group).Run.func2:80\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-01T20:46:35.057Z ERROR contact:service ping satellite failed {“Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “attempts”: 1, “error”: “ping satellite error: rpc: dial tcp: operation was canceled”, “errorVerbose”: “ping satellite error: rpc: dial tcp: operation was canceled
\n\tstorj.io/common/rpc.TCPConnector.DialContextUnencrypted:106\n\tstorj.io/common/rpc.TCPConnector.DialContext:70\n\tstorj.io/common/rpc.Dialer.dialEncryptedConn:180\n\tstorj.io/common/rpc.Dialer.DialNodeURL.func1:101\n\tstorj.io/common/rpc/rpcpool.(*Pool).Get:87\n\tstorj.io/common/rpc.Dialer.dialPool:146\n\tstor
j.io/common/rpc.Dialer.DialNodeURL:100\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:124\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cy
cle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-01T20:46:35.057Z INFO contact:service context cancelled {“Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”}
2021-04-01T20:46:35.058Z ERROR collector error during collecting pieces: {“error”: “piece expiration error: context canceled”, “errorVerbose”: “piece expiration error: context canceled\n\tstorj.io/storj/storagenode/storagenodedb.(*pieceExpirationDB).GetExpired:39\n\tstorj.io/storj/storagenod
e/pieces.(*Store).GetExpired:520\n\tstorj.io/storj/storagenode/collector.(*Service).Collect:88\n\tstorj.io/storj/storagenode/collector.(*Service).Run.func1:57\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/storj/storagenode/collector.(*Service).Run:53\n\tstorj.io/storj/private/lifecycle.(*Group).Run.func2.1:
81\n\truntime/pprof.Do:40\n\tstorj.io/storj/private/lifecycle.(*Group).Run.func2:80\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-01T20:46:35.058Z ERROR contact:service ping satellite failed {“Satellite ID”: “1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE”, “attempts”: 1, “error”: “ping satellite error: rpc: dial tcp: operation was canceled”, “errorVerbose”: “ping satellite error: rpc: dial tcp: operation was canceled
n\tstorj.io/common/rpc.TCPConnector.DialContextUnencrypted:106\n\tstorj.io/common/rpc.TCPConnector.DialContext:70\n\tstorj.io/common/rpc.Dialer.dialEncryptedConn:180\n\tstorj.io/common/rpc.Dialer.DialNodeURL.func1:101\n\tstorj.io/common/rpc/rpcpool.(*Pool).Get:87\n\tstorj.io/common/rpc.Dialer.dialPool:146\n\tstorj
.io/common/rpc.Dialer.DialNodeURL:100\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:124\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cyc
le).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-01T20:46:35.059Z INFO contact:service context cancelled {“Satellite ID”: “1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE”}
2021-04-01T20:46:35.058Z ERROR contact:service ping satellite failed {“Satellite ID”: “12tRQrMTWUWwzwGh18i7Fqs67kmdhH9t6aToeiwbo5mfS2rUmo”, “attempts”: 1, “error”: “ping satellite error: rpc: dial tcp: operation was canceled”, “errorVerbose”: “ping satellite error: rpc: dial tcp: operation was canceled
n\tstorj.io/common/rpc.TCPConnector.DialContextUnencrypted:106\n\tstorj.io/common/rpc.TCPConnector.DialContext:70\n\tstorj.io/common/rpc.Dialer.dialEncryptedConn:180\n\tstorj.io/common/rpc.Dialer.DialNodeURL.func1:101\n\tstorj.io/common/rpc/rpcpool.(*Pool).Get:87\n\tstorj.io/common/rpc.Dialer.dialPool:146\n\tstorj
.io/common/rpc.Dialer.DialNodeURL:100\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:124\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cyc
le).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
I’m including the software versions running on my NAS.
QTS 4.5.2.1594
STORJ QNAP Package: 1.1.0
STORJ Node Version: v1.24.4
Any help on this issue will be greatly appreciated.
Please advise!