QNAP Not working for some reason

[physikal]

When I attempt to launch the storj app it just loads a window that shows the error:

Not Found

The requested URL /STORJ/ was not found on this server.

Apache Server at xxx.xxx.xxx.xxx Port 8080

Any ideas what may cause this?

[nerdatwork]

Error starting app

Hi, i have an error when i want to start the app. Cant connect to server. Qnap TS251+ Storj 1.1.0 What is wrong ? [Screenshot_2021-03-27 QNAP-TS-251]

[Alexey]

The QNAP app is outdated, you need to perform an additional steps, described in the linked thread.

[hugosbnarciso]

hello, can you share the link?

[Alexey]

Hello @hugosbnarciso ,
Welcome to the forum!

Error starting app

Hello @mallafix , Welcome to the forum! This app is outdated and do not have a setup step included. You need to enable ssh on your NAS and perform the setup step, specify your correct paths to the identity and data: Storage Node - Storj, then run the application and update the storagenode in it. For me it’s much simpler just use CLI for all steps, it’s reliable and simple: Generate and sign identity on your PC/Mac and transfer it to the QNAP: Identity - Storj Setup storagenode: Storage Nod…

I would recommend to do not use a QNAP app and follow the guide for CLI: CLI Install - Storj Docs
To setup a Docker, you need to enable Container station and ssh.

[rdiaz63]

Hello everyone, like to know if there is a compatibility issue between QTS 4.5.2 ans STORJ QNAP Package 1.1.0.

I just installed the application according to the STORJ documentation.

The installation went easy and I configure the required parameters using the configuration wizard provided.

The node status comes online on the appliance; however the dashboard report the status as Offline.

I went thru various troubleshooting documentation and I found that the port 28967 is not open on my internal network using a port Scanner.

When you look at the Docker process created by the appliance on the Container Station on the console screen I see the following errors over the Docker console (storjlabsSnContainer):

2021-04-01T20:46:32.668Z INFO Telemetry enabled {“instance ID”: “12TNrQg1z45vRPx4162CuWB6oqVjLQWnB9uGz2RLLwvcYXGe9AE”}
2021-04-01T20:46:32.776Z INFO db.migration Database Version {“version”: 51}
2021-04-01T20:46:34.299Z INFO preflight:localtime start checking local system clock with trusted satellites’ system clock.
2021-04-01T20:46:35.049Z INFO preflight:localtime local system clock is in sync with trusted satellites’ system clock.
2021-04-01T20:46:35.049Z INFO Node 12TNrQg1z45vRPx4162CuWB6oqVjLQWnB9uGz2RLLwvcYXGe9AE started
2021-04-01T20:46:35.050Z INFO Public server started on [::]:7777
2021-04-01T20:46:35.050Z INFO Private server started on 127.0.0.1:7778
2021-04-01T20:46:35.051Z INFO trust Scheduling next refresh {“after”: “7h28m6.185161518s”}
2021-04-01T20:46:35.054Z ERROR services unexpected shutdown of a runner {“name”: “piecestore:monitor”, “error”: “piecestore monitor: error verifying location and/or readability of storage directory: open config/storage/storage-dir-verification: no such file or directory”, “errorVerbose”: “piecestor
e monitor: error verifying location and/or readability of storage directory: open config/storage/storage-dir-verification: no such file or directory\n\tstorj.io/storj/storagenode/monitor.(*Service).Run.func1.1:131\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/storj/storagenode/monitor.(*Service).Run.func1:1
28\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-01T20:46:35.055Z ERROR nodestats:cache Get pricing-model/join date failed {“error”: “context canceled”}
2021-04-01T20:46:35.055Z INFO bandwidth Performing bandwidth usage rollups
2021-04-01T20:46:35.056Z ERROR bandwidth Could not rollup bandwidth usage {“error”: “bandwidthdb error: context canceled”, “errorVerbose”: “bandwidthdb error: context canceled\n\tstorj.io/storj/storagenode/storagenodedb.(*bandwidthDB).Rollup:301\n\tstorj.io/storj/storagenode/bandwidth.(*Servi
ce).Rollup:53\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/storj/storagenode/bandwidth.(*Service).Run:45\n\tstorj.io/storj/private/lifecycle.(*Group).Run.func2.1:81\n\truntime/pprof.Do:40\n\tstorj.io/storj/private/lifecycle.(*Group).Run.func2:80\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-01T20:46:35.057Z ERROR contact:service ping satellite failed {“Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “attempts”: 1, “error”: “ping satellite error: rpc: dial tcp: operation was canceled”, “errorVerbose”: “ping satellite error: rpc: dial tcp: operation was canceled
\n\tstorj.io/common/rpc.TCPConnector.DialContextUnencrypted:106\n\tstorj.io/common/rpc.TCPConnector.DialContext:70\n\tstorj.io/common/rpc.Dialer.dialEncryptedConn:180\n\tstorj.io/common/rpc.Dialer.DialNodeURL.func1:101\n\tstorj.io/common/rpc/rpcpool.(*Pool).Get:87\n\tstorj.io/common/rpc.Dialer.dialPool:146\n\tstor
j.io/common/rpc.Dialer.DialNodeURL:100\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:124\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cy
cle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-01T20:46:35.057Z INFO contact:service context cancelled {“Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”}
2021-04-01T20:46:35.058Z ERROR collector error during collecting pieces: {“error”: “piece expiration error: context canceled”, “errorVerbose”: “piece expiration error: context canceled\n\tstorj.io/storj/storagenode/storagenodedb.(*pieceExpirationDB).GetExpired:39\n\tstorj.io/storj/storagenod
e/pieces.(*Store).GetExpired:520\n\tstorj.io/storj/storagenode/collector.(*Service).Collect:88\n\tstorj.io/storj/storagenode/collector.(*Service).Run.func1:57\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/storj/storagenode/collector.(*Service).Run:53\n\tstorj.io/storj/private/lifecycle.(*Group).Run.func2.1:
81\n\truntime/pprof.Do:40\n\tstorj.io/storj/private/lifecycle.(*Group).Run.func2:80\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-01T20:46:35.058Z ERROR contact:service ping satellite failed {“Satellite ID”: “1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE”, “attempts”: 1, “error”: “ping satellite error: rpc: dial tcp: operation was canceled”, “errorVerbose”: “ping satellite error: rpc: dial tcp: operation was canceled
n\tstorj.io/common/rpc.TCPConnector.DialContextUnencrypted:106\n\tstorj.io/common/rpc.TCPConnector.DialContext:70\n\tstorj.io/common/rpc.Dialer.dialEncryptedConn:180\n\tstorj.io/common/rpc.Dialer.DialNodeURL.func1:101\n\tstorj.io/common/rpc/rpcpool.(*Pool).Get:87\n\tstorj.io/common/rpc.Dialer.dialPool:146\n\tstorj
.io/common/rpc.Dialer.DialNodeURL:100\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:124\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cyc
le).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-01T20:46:35.059Z INFO contact:service context cancelled {“Satellite ID”: “1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE”}
2021-04-01T20:46:35.058Z ERROR contact:service ping satellite failed {“Satellite ID”: “12tRQrMTWUWwzwGh18i7Fqs67kmdhH9t6aToeiwbo5mfS2rUmo”, “attempts”: 1, “error”: “ping satellite error: rpc: dial tcp: operation was canceled”, “errorVerbose”: “ping satellite error: rpc: dial tcp: operation was canceled
n\tstorj.io/common/rpc.TCPConnector.DialContextUnencrypted:106\n\tstorj.io/common/rpc.TCPConnector.DialContext:70\n\tstorj.io/common/rpc.Dialer.dialEncryptedConn:180\n\tstorj.io/common/rpc.Dialer.DialNodeURL.func1:101\n\tstorj.io/common/rpc/rpcpool.(*Pool).Get:87\n\tstorj.io/common/rpc.Dialer.dialPool:146\n\tstorj
.io/common/rpc.Dialer.DialNodeURL:100\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:124\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cyc
le).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}

I’m including the software versions running on my NAS.

QTS 4.5.2.1594
STORJ QNAP Package: 1.1.0
STORJ Node Version: v1.24.4

Any help on this issue will be greatly appreciated.

Please advise!

[nerdatwork]

Welcome to the forum @rdiaz63 !

QNAP Not working for some reason

Hello @hugosbnarciso , Welcome to the forum! I would recommend to do not use a QNAP app and follow the guide for CLI: CLI Install - Node Operator To setup a Docker, you need to enable Container station and ssh.

[rdiaz63]

Thanks nerdatwork,

I will follow the the CLI procedure and let the team knows any updates.

Regards!

[rdiaz63]

Hi nerdatwork,

I configure the node using the CLI procedure suggested and works, thanks!

However, during the Automatic Updates cli procedure I got the following error message:

[~] # docker pull storjlabs/watchtower
Using default tag: latest
latest: Pulling from storjlabs/watchtower
c979c4a210b9: Pull complete
86f82b7eaf31: Pull complete
4f32bae73a2d: Pull complete
Digest: sha256:31c0c558ec8adad5cec6cb86320c58018289ca22dafa019c31cd5d6f65f03655
Status: Downloaded newer image for storjlabs/watchtower:latest
docker.io/storjlabs/watchtower:latest

<labs/watchtower storagenode watchtower --stop-timeout 300s
WARNING: The requested image’s platform (linux/amd64) does not match the detected host platform (linux/arm/v7) and no specific platform was requested
65a6883c295aae37e50049f631f7238dfe74c5d8468535085113decaf1a9d037

                                                                                       ago        Up 6 minutes    127.0.0.1:14002->14002/tcp, 0.0.0.0:28967->28967/tcp                                                                                                storagenode

[~] # docker ps -a
CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES
65a6883c295a storjlabs/watchtower “/watchtower storage…” About a minute ago Up About a minute watchtower
62e62afd297c storjlabs/storagenode:latest “/entrypoint” 6 minutes ago Up 6 minutes 127.0.0.1:14002->14002/tcp, 0.0.0.0:28967->28967/tcp storagenode
[~] #

Please advise!

[rdiaz63]

Forgot to mention my platform is a QNAP appliance and not a linux box.

Please advise!

[Alexey]

It should work, even if the platform detected wrongly, because it’s started and not failed.