Discontinuation of the Storj Free Tier

No. I am me and Bryan will identify himself as usual when he posts.

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This was already established :point_down:

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This is a fun situation, so many thing went wrong, you are overconfidence when trusting any cloud service with your critical data, you can’t even trust your own hardware like that, big lesson here.

Let be real here, you value expressing your opinion more than your actual data, because I see that you hope storj would grant you a special privilege and get your data back. Every passing day, the chance that you lose your data only increase.

If your data worth any amount, you would get it out already, no?

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Ah, ok. But still can you borrow me those 10 bucks in ETH, please? I really followed your advice wrt payment methods for storage note operations and I am stack on Ethereum Mainnet. This would really make things much easier for me. I would really appreciate if you could borrow and transfer to me those 10 bucks in ETH for a short period of time of course. I hope that it is not a big problem for you and I hope you got my point of view right.

I dont know who is Bre, I dont know who is Bryan here in reality. You got it all mixed here, real and fictional names. For me those are just the nicks. You have to realize this fact because this is not anything complicated. I have never been in a direct contact with any representative of your company, except one person. Thats all on this matter. Regarding the issue of trolling, I am unsure whom or what you are referring to. From my perspective, it seems that you may be the one engaging in trolling behavior. Since I joined this forum, I haven’t gained any valuable insights from you. It does look like your knowledge and understanding of rapidly growing companies appear to be limited. It doesn’t seem like you possess a strong background in information technology, strategic management, or investment banking. Additionally, it seems unlikely that you have experience running any entrepreneurial ventures on your own. Whether you agree with those observations or not is up to you. I am talking about the things that I do see here. I guess that you may find it challenging to acknowledge these points, perhaps because simply the observations push you out of your cozy comfort zone. Besides, I really don’t like how you are referring to me, almost since the beginning of my presence here. I am still recalling your words dated to my very first days on this forum. You should also realize that. Its very simple. In addition, I really don’t know why you are looking for a contact with me. I am replying just out of politeness. Trying my best but really don’t have much time for that. :- )

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Not for me, maybe for you!

Every passing day, the chance that you lose your data only increase.
If your data worth any amount, you would get it out already, no?

This sound like someone asking for a ransom will say!
Hum, now I am wondering even after paying the ransom, will get back access to my data?
No legit company will lose reputation and their community base over pennies!

Dude/gal.

  • you were never a customer.
  • nobody asks you to pay, only provide payment method. Now since you waited until after April, you will need to pay for storing your data for the part of April, and this will be about $0.02. I hope it’s an acceptable trade off.

Storj could have purged your data on April first. Remember — you are not paying, you are not a customer. Why are you demanding special treatment?

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This reminds me of a german saying: Ist der Ruf erst ruiniert, lebt es sich ganz ungeniert. :slightly_smiling_face:

You are trolling, right? Because this opus you wrote makes no sense. But in case you are genuinely confused, I"ll try to help out.

They can, but they don’t have to. Case closed. You can’t blame someone for not doing something they did not promise to do. Remember, free trial users are not customers.

No they don’t. I’m regular user and I’m very happy with the service.

It is irrelevant. Russia is huge, and cost of living is low, I woudl be surprised if there was not a lot of nodes. If you look at node density, then Germany has most nodes by a large margin.

Who “they”?

I cannot comprehend this statement. FYI, storj token is a utility token. It is used to pay storage node operators. Customers can pay with credit card.

Very deep analysis. Congrats.

What does it have to do with anything? Since you are so fond of cryptocurrencies, have you heard of Coinbase? They are completely remote company. Not all roles need to be physically in the office all the time.

How could users offer free tier? Can you elaborate?

Everything has cost. Developing features that only four people need per months is likely behind other, more important goals.

Oh, hello there. Storj has plenty of ways to improve and grow, and I’m criticizing where the critique is due. But your accusations are baseless and stem from "gaaa, I wanted to continue using the service for free and not be responsible for anything)

Correct. If you can solve the problem – any problem – by throwing money at it – you should do that. Money is expendable but your time and efforts, that can be better spent elsewhere, are not. Paying for something is the cheapest way to accomplish anything.

Here you are essentially talking about 25GB * $0.004/GB/Month * 8 days/ 30 days = 3 cents.

You are arguing over 3 cents.

I’m out.

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  • You provided free tier to bring potential costumers and gain trust.
  • Switched terms without notifying your potential costumer that trusted you platform with their data.

Now you treat you me like garbage because I wasn’t a paying customer and threaten the deleting my data if I don’t give you CC or pay with crypto like a ransomware attacker would do.

All of this for $ 0.02? This is crazy, the reputation damage from this will cost you more and your subreddit is already on fire because of this!

How can someone trust a company that treat their community base like this?

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No, its’ to raise awareness of the service and to let potential customers start evaluating if the service fits their needs.

To properly test it you can’t actually fit into free tier – when I was evaluating it for my needs, as an individual, I blew through 500GB storage and about 200GB egress on the first day. I can’t imagine a serious potential customer can fit into 150 let alone 25GB.

Terms did not change. Removing free tier without notice is within the terms. The problem is you agreed to the terms without reading them, and are now surprised that you were not notified about end of free tier.

LOL. Subreddit :slight_smile: Nobody goes by comments on the anonymous forum or even more anonymous reddit in determining the viability or stability of services.

Indeed. Instead of flaming on forums you could have added a payment method on day one and completely avoided the whole thing. After all, you want to evaluate the service, not the limited free trial of the service.

I believe the time limited trial is much better than unlimited duration free storage, that is ripe for abuse and attracts free users that are never were going to upgrade in the first place. But I don’t work for storj or in marketing, and cannot comment on this.

All I can do is read terms of service and see if that fits my need.

Anecdote: I did the same thing with Oracle. They had free tier, but compute instances there are subject to suspension any time if they needed resources or if instances appeared idle. I’ve added payment method to avoid it. It did not occur to the to go on oracle support forums and whine about how should not need to add a credit card because it’s not fair.

Yes. Most customers don’t flame on forums. This forum is one of the most civilized and helpful ones. There are three people who are very vocal about losing free stuff, but that is in no way representative of the whole user base.

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In a little over a year, you have been flagged by the Community 17 times, and have had 13 of your posts and responses removed for content violations. I tried to discuss this with you previously in order to work out what the issues you are having with keeping your content on topic with Storj, but you just said “You don’t have time” but then write pages of text about mostly nothing anyway.

You can attack me all day, I don’t mind. You don’t know my background and your attempts to pigeonhole me are funny. The Community Admins are pretty tolerant of mischievous behavior, as we understand that some users of the technology that Storj provides will have thoughts they want to share that aren’t positive, and we take your feedback back to the company. However, we also have to look at the forum as a whole and provide a place for people to come here and ask questions and get helpful answers.

If I look at someone such as IsThisOn who is often critical of Storj, he has been here twice as long as you, and has had 10 flagged posts in that time, but he also has 15 helpful flags. This is because even though he may express some negativity, he is also being constructive and helpful to other users here with his comments.

You don’t have any helpful flags. Not one. Just 17 flagged posts. So, when the scale dips that far over to one side, it’s going to raise some questions as to whether you’re adding constructive dialogue to the conversations at all, or whether you’re just here to troll.

Consider that, and we’ll move along. Back to the topic at hand…

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Yes, the Community. The admin’s don’t flag posts, why would we? We would be telling ourselves there is a post that may be at issue. We would just remove the post if needed, no need to flag them. The flags are done by the Community, all the time. As admins, we act on the ones that are in need.

I aint no buying it. I did not even read it all, TBH. Sorry, I am not into forum moderation. Cant help you with that. Besides, Im tired or rather bored of discussing this topic with you. Sorry, really cant commit more time for that even because of politeness.

This section of the ToS wasn’t there when I sign up, storj didn’t notify changes in ToC, nor they did mention they where about to hold my data hostage, so this is on them!

vi. Company may change or eliminate any Promotional Credit at any time, without notice, including, but not limited to any coupon, or Promotional Credit designated as a free trial or free tier.

https://web.archive.org/web/diff/20220319231820/20240106170134/https://www.storj.io/terms-of-service

Anecdote: I did the same thing with Oracle. They had free tier, but compute instances there are subject to suspension any time if they needed resources or if instances appeared idle.

They did notify you of your idle instance!!!

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Nor were they under any obligation to do so, to which you agreed:

Company may revise this Agreement from time to time by posting the modified version on its website with or without prior notice to Customer, except as otherwise stated herein. By continuing to access or use the Storage Services after the posted effective date of modifications to this Agreement, you agree to be bound by the revised version of the Agreement.

This is a pretty standard language in most agreements, I’m surprised you are surprised.

I noticed the instance went offline via notification I have setup. I don’t remember if there was another notification from Oracle. And since this was 100% my fault for not reading the terms carefully, I don’t put any blame on them. I fixed my mistake by converting an account to pay-as-you-go.
(I just searched my email now and I don’t see email from oracle about the idle instance, but there is small chance I deleted it, so I’m not sure they did not sent it. Either way, it’s irrelevant)

I am surprised, this is not the norm, companies are under the obligation to notify their users of changes in the ToS and they holding my data hostage now, so they are liable for my data!!

Changes in ToS require notices, this a matter of law!

Changes to Terms of Use Require Notice

This approach is routine on the web and, until recently, was considered by many to have precisely the effect that was intended. In 2007, however, the United States Court of Appeals for the Ninth Circuit (which has jurisdiction over federal cases in the Western U.S.) stated that website owners must do more than just change terms of use online if they want the changes to take effect for existing users.

In Douglas v. U.S. Dist. Court , 495 F.3d 1062 (9th Cir. 2007), the court considered whether a service provider may change the terms of its service contract by merely posting a revised contract on its website. Plaintiff Joe Douglas had contracted for long distance telephone service with America Online. Talk America subsequently acquired this business from AOL and continued to provide service to AOL’s former customers.

Talk America then changed certain business and legal provisions in its online contract but never notified Douglas that the contract had changed. Unaware of the changes, Douglas continued using Talk America’s service for four years.

Contract Terms Cannot Be Changed Unilaterally

The Court held that, as a matter of contract law, Douglas was not bound by the revised terms of use, stating (emphasis added) that “Parties to a contract have no obligation to check the terms on a periodic basis to learn whether they have been changed by the other side. Indeed, a party can’t unilaterally change the terms of a contract; it must obtain the other party’s consent before doing so…. Even if Douglas’s continued use of Talk America’s service could be considered assent, such assent can only be inferred after he received proper notice of the proposed changes.”

A footnote to the first sentence quoted above states, in part, that Douglas should have been “notified that the contract has been changed and how [because] [w]ithout notice, an examination would be fairly cumbersome, as Douglas would have to compare every word of the posted contract with his existing contract in order to detect whether it had changed.”

In light of Douglas, there is a clear requirement for any website owner that wants to change its terms of use: Provide notice that the terms have been changed, and explain how they have been changed.

Multiple Ways to Provide Notice

There may be multiple ways to provide that notice – for example, via e-mail to all users, or via a pop-up or redirection when each user logs in (the Ninth Circuit did not address how notice must be provided). The important point is that the user must be notified, and must have an opportunity to review the changed terms of use, before they take effect.

(I just searched my email now and I don’t see email from oracle about the idle instance, but there is small chance I deleted it, so I’m not sure they did not sent it. Either way, it’s irrelevant)

You can play dumb but Oracle did notify you of your idle instances!!

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This is just my own opinion - take with grant of salt.

Assuming STORJ have 300.000 legitimate free users (pulling number from my …), each would use on average 10GB, that would be about 3PB of data, but from latest data we see that this number is much higher (on 28/3/2024 there was 34.8PB stored data on the network) and from Storj Town Hall - March 27, 2024, there was about 12PB of paid data on the network - leaving 22.8PB on free/test data.

That mean legitimate free user was not a problem, abuser is and Storj losing win that fight… Am I hallucinate here?

I’m a node operator, so maybe I’m bias in favor of Storj, but I’m try to be objective here, on legitimate free user, I’m down to reduce my payment for 1 month for them able to move of the platform (shall we do a vote on dedicate thread?).

And I think I’m with prodweb about TOS, if I was a paid user, I would like to have notify if TOS have change (free user don’t have that privilege and should be mention clearly).

From the same article you quoted:

On the other hand, some courts have upheld such language using different theories

Also:

  1. Oracle Web Sites Terms of Use | Oracle “Oracle may revise the Terms of Use and Privacy Policy at any time without notice to you”
  2. AWS Service Terms, search “without prior notice” on the page
  3. Backblaze Terms of Service: “In our sole discretion, we may, at any time—with or without notice—change, eliminate or restrict access to our services, and modify, suspend, or terminate a user account.”
  1. I nether denied nor confirmed that.
  2. Whether they sent it is irrelevant, because they did not have to. That wasn’t a point.

Who is playing dumb here?

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What game? Please elaborate.

It seems to me it’s within the terms. Company evolves, terms evolve too. What seems to be so sinister to you?

And before you ask — no, you are not expected to re-read all terms of all services you use daily, you must assume that changes are non material, and reasonable.

Stopping free cheese for non-paying customer is one of those reasonable and non-material changes. No sane person would have any expectations on durability or availability from a free service.

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