This 
If you want to close your account prior to the official deadline you must contact the Support Team Submit a request – Storj DCS
I have a paid account and also didn’t get any email so far.
I don’t think a paid account would get an email for something not related “free tier” to it.
Hmm but I also benefit from the Coupon right now, so I would expect at least an information that I have to pay more in future via email…
hey @striker43 we are working on sending out those notifications, we also updated our pricing page and are working on updating our login page currently. its actually pretty difficult to send out such a large amount of emails, we have to be careful with damaging our email reputation score.
Closing an account: If an account has Storj in it’s wallet, can one transfer that storj to another account? I assume this would require contacting support.
Any STORJ balance remaining at the time of account deletion, after paying all outstanding invoices, can be refunded on request via the same support ticket you requested the account deletion in. We do not support moving balances from one account to another, however, you could accomplish the same by specifying the STORJ deposit wallet address for the other account as receiving address for the refund.
Help me understand the reasoning.
Are you saying the $1.65 was worth it for you to lift a finger, let alone move data, reconfigure services, post on forums, close accounts?
Why not continue using the service that was clearly working for you up to now? $1.65 is pretty much zero for all intents and purposes, regardless of where in the world you live, so it can’t be monetary issue. Then what?
These emails are getting sent out in batches, you will probably receive yours in the near future if there was any recent usage on your account. In any case, if you already read the announcement on the forum, that should already help you understand the upcoming changes.
I need a place to host lots of small media files (and no, I can’t tar them), I don’t care too much about the speed or the TTFB and for that storj is OK. but paying almost 2x the storage for segments and the unpredictable phantom egress that always creeps in when using native connection is not good.
I was going to move anyway, once the free tier were too small for my need, I was just being lazy. In the long run it will pay off to move away from storj.
ooh but it is, it always is, see I’m now $15 out of pocket, but no more charges for a year, and for that I got 1TB storage and 3TB egress per month.
The year after that $30, probably still cheaper than what I would have had to pay Storj by then.
I understand that storj wants to discourage small files, and charges per-segment fee. I also understand that for your usecase (egress + small files, no need for geo-redundancy, or global performance) other storage providers (that don’t charge egress fees, don’t charge per file, don’t provide geo-redundancy, and performance is not a concern) will work better.
What I still don’t understand is why paying X/month was OK, but (X+$1.65)/month is suddenly not, to the point of uprooting everything, paying for egress – those $30 would lasted you the whole year, almost exactly)
And if you were going to migrate away anyway – which seems to be right thing to do for your usecase, regardless of the discount – it’s a bit disingenuous to blame it on removal of $1.65 incentive.
Ohhhhhhh… I highly suggest to research into this company before you make the switch. I have nothing to gain or lose from you using iDrive, but I strongly advise staying away from that abomination. Thank me later.
Starting points for your research
- Their pricing structure is not sustainable (they cannot afford not to cut corners)
- Customer support is abhorrent (good luck getting anything resolved, even in cases where they publicly promise to get back and never do)
- Highly deceptive marketing docs (misleading speed test results, they corrected some of them)
- Your data not available during “server maintenance”
- Error 502 will become part of your daily reality.
Even backblaze B2 would be preferable at this point. Or Wasabi.
Why is free data on a production satellite?
Let the free data be on the test satellite, by default it is installed on all operators, but at your discretion, when, for example, the disk is full, the operator will make an elegant exit from it.
Production satellites must have response (download and upload) priority on the node side.
The basic principle of paid and free must be followed and everything will be fine)
Because it’s production data. It’s free for the “customer”, but not for storj as SNOs are still getting paid.
It doesn’t really matter which one satellite, especially when the test satellite is not open for public registration.
@tylkomat is right - it’s free trial for the customer, but not for Storj, we still pay SNO for stored and downloaded data, independently of what’s satellite has been used.
I swicthed from Storj to e2 this week due to various annoyances and free tier removal being last straw. I wiped out 0.5 TB of data and reuploaded to IDrive e2.
I uploaded 0.6TB data to e2 between Ireland and Frankurt data centrers without any 502 errors (I think over 191k objects) and same speeds as I saw with Storj, approx 2 - 5 mbps. Not yet contacted support.
e2 [previously Storj] is my secondary cloud storage location (primary S3 Glacier if anoyone interested) so worth a try for $15 USD for 1 year for 1 TB. If, after a year, e2 annoys me, I would return to B2, as only left to try Storj because B2 raised price. Storj will be more appealing if:
- Segment fee is removed
- Allow 1-2x storage worth of free egress per month
Although I support and like the Storj concept, the segment fee and loss of free tier is annoying. Plus, the most expensive egress I have found at 0.007 per GB/month.
I am a SNO and a free tier user and fully support the decision to remove the free tier. Storj has been excellent for my use and while I admit I felt guilty of using that free storage and that is why I decided to help the community by being a SNO investing my own money to setup 32TB of storage for Storj. I would not hesitate to pay Storj for my cloud storage.
It was fascinating to see reports the other day while restoring 292MB of my data. The data came from 1824 servers from 86 countries.
Hello @Ring_Zero,
Welcome to the forum!
I’m glad to read that not only me running nodes and uses Storj for my data (but I pay for it in STORJ tokens a long time ago, still have enough tokens).
No more free 25gb. Sad.
If we’ve gained about 2PB/month (over the last three months - as a sample growth rate)… and it will take “several months” to purge the free data (while keeping overall use steady)… then there’s probably around 6PB of free files?
If that’s true… then around 15% of the current space Storj has been paying all the SNOs for… they weren’t being paid for themselves? No wonder they want to purge…