I’m completely understand the company decision and I also a SNO from the beginning but to be honest I don’t like the way you guys doing marketing
Next time, please saying what you can do or just avoid saying anything
(… and if you had read this thread at all… you’d have seen your exact screenshot was already posted above 5 days ago… 
)
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The coupon has no expiration. It works as long as it is attached to your account.
The coupon will be detached from your account as announced.
There is no contradiction.
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Just received an email this morning which notify me about this and true I don’t have time to scroll through all this thread
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If it will take several months, it won’t take several years .
If you would like to know more, watch Q3/2023 Town Hall at roughly 7 minute mark. You can make some conclusions and estimates from that material.
Yeah you could rephrase in that way but from user point of view I don’t think anyone understand in that way 
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I have to agree with you. Our payment provider add this phrase automatically. Right now we would not spend time to re-implement this, since after April 1 it will gone anyway.
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Yeah so like I said at the begin, beware what you will going to do for marketing otherwise your next time doing it could be your last time
I forwarded your opinion to the marketing.
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I got an email about no free tier anymore. Is there no more free 25gb?
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There will still be a free trial period: but no more forever-free space.
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My main question/concern: Is 1 month enough notice for something so destructive as starting to wipe users’ data?
Background:
I am a small-time SNO and have been relying on Storj for personal backups for a while now. For me, the Free Tier was very nice and comfortable; I felt it was something I could passively trust to keep my data safe without needing to keep a credit-card or token balance up-to-date.
Luckily, in the past two months, I’ve been paying more attention to Storj, as I’m expanding my backup/recovery setup (storing more data, switched to Pro, sending SNO income directly Storj account, etc), and so in my case this change is going to be fine, as I’ve already switched. But, I’m just imagining if (for example) this had happened around this time last year: I very likely would have missed the announcement (I was on vacation and “Upcoming Change to Your Storj Account” does not scream much urgency), and I would have been absolutely shocked/devastated if my data was suddenly lost!
I definitely had the impression that the Free Tier was a perpetual offer (ex: previous changes to the Free Tier set the expectation that existing accounts would be grandfathered in and the coupon itself said it didn’t expire). I see that this was a bad assumption, and totally respect Storj’s decision to change it, but I feel the way the change is being communicated and rolled out may not be giving enough thought/empathy/respect towards those actually on the Free Tier (not everyone is a leech trying to abuse a system).
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It will not be lost immediately. You will get much more emails if you wouldn’t take an attention before your account will be frozen. And even after that you still can add a payment method and unfroze it.
So, you will have enough time to decide.
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I’d be fine with something a little more Thanos-style. At the start of every month… Ben Golub snaps his fingers… and half the forever-free data gets deleted.
Not by age. Not by modification times. Not alphabetical. Totally random.
No warning… your data just kinda… fades …away… … … .
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In my opinion this change will be very good for all, storj itself and operators who holding tokes, as lot of people start to pay and part of them will do in in tokens, this will be very good for tokenomiks. And we all can benefit from it.
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I would assume one would store a second copy of data on cloud storage or any storage that is not in one’s control. Why so much concern about data being lost where the storage to store it was free in the first place?
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It extremely disappointment and frustration regarding your recent false advertisements. Your claims of “No expiry coupons” have been proven to be utterly misleading and deceptive. As a consumer, I feel cheated and betrayed by your company’s unethical practices.
The UK government has recently strengthened its internet safety laws to protect people from scams and fraudulent advertisements. Yet, it seems that Storj has blatantly disregarded these regulations.
Your false promises of coupons without expiration dates have left many users feeling deceived. People have trusted your company, only to discover that these so-called “no expiry” coupons are nothing more than a sham. This is not only unethical but also damaging to your reputation.
As a responsible consumer, I demand transparency and accountability from companies like yours. It is high time that Storj takes responsibility for its actions and rectifies this situation. Otherwise, you risk losing the trust of your customers and facing legal consequences.
In conclusion, Storj , your false advertising practices are unacceptable, and I urge you to correct this immediately. Failure to do so will result in severe consequences for your brand.
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Hello @fastwire,
Welcome to the forum!
Please carefully read Terms of Service | Storj, which has the confirmation, that promotional coupons can be deprecated any time even without a notice.
We decided to notify customers personally (PRO accounts) and on the forum (Discontinuation of the Storj Free Tier) before we would replace the free tier coupon to a free trial.
The information of deprecation of a free tier is also displaying on the Pricing page.
The free tier coupon doesn’t have an expiration date - it’s true, and this why it will be replaced on April 1, 2024 with a free trial with 30 days expiration.
Please abstain of false accusations.
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I’m sorry, what?! Did I just read you are extremely disappointed and frustrated because a monthly gift of one dollar sixty five cents, (that was never promised to last forever, and could have been taken away any time, according to ToS you agreed to — see comment above) was taken away?
What is that?! how $1.65 can cause such extreme emotion let alone be worth your time fighting over?
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As a generic “consumer”, or as a paying customer? Your feelings were hurt by losing less than $2 in service credits: so you’re manufacturing some pseudo-outrage in hopes the decision would be reconsidered?
I cannot wait to see to see what “severe consequences for your brand” you’ll bring about. I tremble in anticipation! 
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