ERROR contact:service ping satellite failed. tls peer certificate verification error: not signed by any CA in the whitelist: CA cert

yh that is no issue its just something to use up some space while i fill it with other stuff main issue i have right now is that my node is suddenly having unexplained issues 1 min it runs just fine the next it has errors yesterday it added a few gb of data but at 3am it started with this and now 0 data transmitted i started a post but its pending admin approval

2021-02-20T21:52:28.204Z ERROR contact:service ping satellite failed {“Satellite ID”: “1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE”, “attempts”: 7, “error”: “ping satellite error: failed to dial storage node (ID: 12DNycWUF8i4AApAuHqCbYifCsVZDmCuMQeR3M42XATm2iikUAD) at address 86.166.102.245:28967: rpc: tls peer certificate verification error: not signed by any CA in the whitelist: CA cert”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 12DNycWUF8i4AApAuHqCbYifCsVZDmCuMQeR3M42XATm2iikUAD) at address 86.166.102.245:28967: rpc: tls peer certificate verification error: not signed by any CA in the whitelist: CA cert\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}

Please troubleshoot your offline issue with this checklist:

it must have been a bug in the software as it seems to be fine now that i uninstalled and re installed the node given that there were no changes in the time it was having issues i cant see it being anything else as it was running fine for days before

This is could be your external IP got changed or you did not add a rule to allow 28967 in you firewall.
There is also can be a slow start of the Windows system components and network part of OS was not ready.
If the problem would be repeated, you can do this tweak:

yesterday evening i received 4gb of data onto my node without issue around 1am i stopped receiving data and started getting errors i have checked that everything is fine my end between 2am and 3am there is loads of upload data some deletions and a little download then from 3am until now its just errors help would be appreciated

i have checked that

my ip is correct
port is open
no settings have changed in the time since it stopped working

as it was a mix of errors and uploads for a while i feel it could be something external as nothing has changed my end

2021-02-20T20:22:11.977Z ERROR contact:service ping satellite failed {“Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs”, “attempts”: 6, “error”: “ping satellite error: failed to dial storage node (ID: 12DNycWUF8i4AApAuHqCbYifCsVZDmCuMQeR3M42XATm2iikUAD) at address 86.166.102.245:28967: rpc: tls peer certificate verification error: not signed by any CA in the whitelist: CA cert”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 12DNycWUF8i4AApAuHqCbYifCsVZDmCuMQeR3M42XATm2iikUAD) at address 86.166.102.245:28967: rpc: tls peer certificate verification error: not signed by any CA in the whitelist: CA cert\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-02-20T20:22:13.439Z ERROR contact:service ping satellite failed {“Satellite ID”: “12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB”, “attempts”: 6, “error”: “ping satellite error: failed to dial storage node (ID: 12DNycWUF8i4AApAuHqCbYifCsVZDmCuMQeR3M42XATm2iikUAD) at address 86.166.102.245:28967: rpc: tls peer certificate verification error: not signed by any CA in the whitelist: CA cert”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 12DNycWUF8i4AApAuHqCbYifCsVZDmCuMQeR3M42XATm2iikUAD) at address 86.166.102.245:28967: rpc: tls peer certificate verification error: not signed by any CA in the whitelist: CA cert\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-02-20T20:22:15.218Z ERROR contact:service ping satellite failed {“Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “attempts”: 6, “error”: “ping satellite error: failed to dial storage node (ID: 12DNycWUF8i4AApAuHqCbYifCsVZDmCuMQeR3M42XATm2iikUAD) at address 86.166.102.245:28967: rpc: tls peer certificate verification error: not signed by any CA in the whitelist: CA cert”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 12DNycWUF8i4AApAuHqCbYifCsVZDmCuMQeR3M42XATm2iikUAD) at address 86.166.102.245:28967: rpc: tls peer certificate verification error: not signed by any CA in the whitelist: CA cert\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-02-20T20:22:16.238Z ERROR contact:service ping satellite failed {“Satellite ID”: “1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE”, “attempts”: 6, “error”: “ping satellite error: failed to dial storage node (ID: 12DNycWUF8i4AApAuHqCbYifCsVZDmCuMQeR3M42XATm2iikUAD) at address 86.166.102.245:28967: rpc: tls peer certificate verification error: not signed by any CA in the whitelist: CA cert”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 12DNycWUF8i4AApAuHqCbYifCsVZDmCuMQeR3M42XATm2iikUAD) at address 86.166.102.245:28967: rpc: tls peer certificate verification error: not signed by any CA in the whitelist: CA cert\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-02-20T20:22:19.138Z ERROR contact:service ping satellite failed {“Satellite ID”: “121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6”, “attempts”: 6, “error”: “ping satellite error: failed to dial storage node (ID: 12DNycWUF8i4AApAuHqCbYifCsVZDmCuMQeR3M42XATm2iikUAD) at address 86.166.102.245:28967: rpc: tls peer certificate verification error: not signed by any CA in the whitelist: CA cert”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 12DNycWUF8i4AApAuHqCbYifCsVZDmCuMQeR3M42XATm2iikUAD) at address 86.166.102.245:28967: rpc: tls peer certificate verification error: not signed by any CA in the whitelist: CA cert\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-02-20T20:22:37.319Z INFO piecestore download started {“Piece ID”: “PLAV2ECC6YFKN5OAXF7OUVWTMZRTKGQJCTP2B6Y6AONXEW5ORLUQ”, “Satellite ID”: “12tRQrMTWUWwzwGh18i7Fqs67kmdhH9t6aToeiwbo5mfS2rUmo”, “Action”: “GET_AUDIT”}
2021-02-20T20:22:37.644Z INFO piecestore downloaded {“Piece ID”: “PLAV2ECC6YFKN5OAXF7OUVWTMZRTKGQJCTP2B6Y6AONXEW5ORLUQ”, “Satellite ID”: “12tRQrMTWUWwzwGh18i7Fqs67kmdhH9t6aToeiwbo5mfS2rUmo”, “Action”: “GET_AUDIT”}
2021-02-20T20:22:44.064Z ERROR contact:service ping satellite failed {“Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs”, “attempts”: 7, “error”: “ping satellite error: failed to dial storage node (ID: 12DNycWUF8i4AApAuHqCbYifCsVZDmCuMQeR3M42XATm2iikUAD) at address 86.166.102.245:28967: rpc: tls peer certificate verification error: not signed by any CA in the whitelist: CA cert”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 12DNycWUF8i4AApAuHqCbYifCsVZDmCuMQeR3M42XATm2iikUAD) at address 86.166.102.245:28967: rpc: tls peer certificate verification error: not signed by any CA in the whitelist: CA cert\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-02-20T20:22:45.705Z ERROR contact:service ping satellite failed {“Satellite ID”: “12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB”, “attempts”: 7, “error”: “ping satellite error: failed to dial storage node (ID: 12DNycWUF8i4AApAuHqCbYifCsVZDmCuMQeR3M42XATm2iikUAD) at address 86.166.102.245:28967: rpc: tls peer certificate verification error: not signed by any CA in the whitelist: CA cert”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 12DNycWUF8i4AApAuHqCbYifCsVZDmCuMQeR3M42XATm2iikUAD) at address 86.166.102.245:28967: rpc: tls peer certificate verification error: not signed by any CA in the whitelist: CA cert\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-02-20T20:22:47.736Z ERROR contact:service ping satellite failed {“Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “attempts”: 7, “error”: “ping satellite error: failed to dial storage node (ID: 12DNycWUF8i4AApAuHqCbYifCsVZDmCuMQeR3M42XATm2iikUAD) at address 86.166.102.245:28967: rpc: tls peer certificate verification error: not signed by any CA in the whitelist: CA cert”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 12DNycWUF8i4AApAuHqCbYifCsVZDmCuMQeR3M42XATm2iikUAD) at address 86.166.102.245:28967: rpc: tls peer certificate verification error: not signed by any CA in the whitelist: CA cert\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-02-20T20:22:49.207Z ERROR contact:service ping satellite failed {“Satellite ID”: “1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE”, “attempts”: 7, “error”: “ping satellite error: failed to dial storage node (ID: 12DNycWUF8i4AApAuHqCbYifCsVZDmCuMQeR3M42XATm2iikUAD) at address 86.166.102.245:28967: rpc: tls peer certificate verification error: not signed by any CA in the whitelist: CA cert”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 12DNycWUF8i4AApAuHqCbYifCsVZDmCuMQeR3M42XATm2iikUAD) at address 86.166.102.245:28967: rpc: tls peer certificate verification error: not signed by any CA in the whitelist: CA cert\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-02-20T20:22:52.421Z ERROR contact:service ping satellite failed {“Satellite ID”: “121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6”, “attempts”: 7, “error”: “ping satellite error: failed to dial storage node (ID: 12DNycWUF8i4AApAuHqCbYifCsVZDmCuMQeR3M42XATm2iikUAD) at address 86.166.102.245:28967: rpc: tls peer certificate verification error: not signed by any CA in the whitelist: CA cert”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 12DNycWUF8i4AApAuHqCbYifCsVZDmCuMQeR3M42XATm2iikUAD) at address 86.166.102.245:28967: rpc: tls peer certificate verification error: not signed by any CA in the whitelist: CA cert\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-02-20T20:23:40.985Z INFO piecestore download started {“Piece ID”: “63DDXR3PMRAMZRERQUXWTEQPIPX75CS7ZB7H7CXE34FTZ2MSRVLA”, “Satellite ID”: “12tRQrMTWUWwzwGh18i7Fqs67kmdhH9t6aToeiwbo5mfS2rUmo”, “Action”: “GET_AUDIT”}
2021-02-20T20:23:41.091Z INFO piecestore downloaded {“Piece ID”: “63DDXR3PMRAMZRERQUXWTEQPIPX75CS7ZB7H7CXE34FTZ2MSRVLA”, “Satellite ID”: “12tRQrMTWUWwzwGh18i7Fqs67kmdhH9t6aToeiwbo5mfS2rUmo”, “Action”: “GET_AUDIT”}
2021-02-20T20:23:48.152Z ERROR contact:service ping satellite failed {“Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs”, “attempts”: 8, “error”: “ping satellite error: failed to dial storage node (ID: 12DNycWUF8i4AApAuHqCbYifCsVZDmCuMQeR3M42XATm2iikUAD) at address 86.166.102.245:28967: rpc: tls peer certificate verification error: not signed by any CA in the whitelist: CA cert”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 12DNycWUF8i4AApAuHqCbYifCsVZDmCuMQeR3M42XATm2iikUAD) at address 86.166.102.245:28967: rpc: tls peer certificate verification error: not signed by any CA in the whitelist: CA cert\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-02-20T20:23:50.076Z ERROR contact:service ping satellite failed {“Satellite ID”: “12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB”, “attempts”: 8, “error”: “ping satellite error: failed to dial storage node (ID: 12DNycWUF8i4AApAuHqCbYifCsVZDmCuMQeR3M42XATm2iikUAD) at address 86.166.102.245:28967: rpc: tls peer certificate verification error: not signed by any CA in the whitelist: CA cert”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 12DNycWUF8i4AApAuHqCbYifCsVZDmCuMQeR3M42XATm2iikUAD) at address 86.166.102.245:28967: rpc: tls peer certificate verification error: not signed by any CA in the whitelist: CA cert\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-02-20T20:23:52.266Z ERROR contact:service ping satellite failed {“Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “attempts”: 8, “error”: “ping satellite error: failed to dial storage node (ID: 12DNycWUF8i4AApAuHqCbYifCsVZDmCuMQeR3M42XATm2iikUAD) at address 86.166.102.245:28967: rpc: tls peer certificate verification error: not signed by any CA in the whitelist: CA cert”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 12DNycWUF8i4AApAuHqCbYifCsVZDmCuMQeR3M42XATm2iikUAD) at address 86.166.102.245:28967: rpc: tls peer certificate verification error: not signed by any CA in the whitelist: CA cert\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-02-20T20:23:53.952Z ERROR contact:service ping satellite failed {“Satellite ID”: “1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE”, “attempts”: 8, “error”: “ping satellite error: failed to dial storage node (ID: 12DNycWUF8i4AApAuHqCbYifCsVZDmCuMQeR3M42XATm2iikUAD) at address 86.166.102.245:28967: rpc: tls peer certificate verification error: not signed by any CA in the whitelist: CA cert”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 12DNycWUF8i4AApAuHqCbYifCsVZDmCuMQeR3M42XATm2iikUAD) at address 86.166.102.245:28967: rpc: tls peer certificate verification error: not signed by any CA in the whitelist: CA cert\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-02-20T20:23:57.703Z ERROR contact:service ping satellite failed {“Satellite ID”: “121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6”, “attempts”: 8, “error”: “ping satellite error: failed to dial storage node (ID: 12DNycWUF8i4AApAuHqCbYifCsVZDmCuMQeR3M42XATm2iikUAD) at address 86.166.102.245:28967: rpc: tls peer certificate verification error: not signed by any CA in the whitelist: CA cert”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 12DNycWUF8i4AApAuHqCbYifCsVZDmCuMQeR3M42XATm2iikUAD) at address 86.166.102.245:28967: rpc: tls peer certificate verification error: not signed by any CA in the whitelist: CA cert\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-02-20T20:25:56.232Z ERROR contact:service ping satellite failed {“Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs”, “attempts”: 9, “error”: “ping satellite error: failed to dial storage node (ID: 12DNycWUF8i4AApAuHqCbYifCsVZDmCuMQeR3M42XATm2iikUAD) at address 86.166.102.245:28967: rpc: tls peer certificate verification error: not signed by any CA in the whitelist: CA cert”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 12DNycWUF8i4AApAuHqCbYifCsVZDmCuMQeR3M42XATm2iikUAD) at address 86.166.102.245:28967: rpc: tls peer certificate verification error: not signed by any CA in the whitelist: CA cert\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-02-20T20:25:58.327Z ERROR contact:service ping satellite failed {“Satellite ID”: “12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB”, “attempts”: 9, “error”: “ping satellite error: failed to dial storage node (ID: 12DNycWUF8i4AApAuHqCbYifCsVZDmCuMQeR3M42XATm2iikUAD) at address 86.166.102.245:28967: rpc: tls peer certificate verification error: not signed by any CA in the whitelist: CA cert”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 12DNycWUF8i4AApAuHqCbYifCsVZDmCuMQeR3M42XATm2iikUAD) at address 86.166.102.245:28967: rpc: tls peer certificate verification error: not signed by any CA in the whitelist: CA cert\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-02-20T20:26:00.835Z ERROR contact:service ping satellite failed {“Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “attempts”: 9, “error”: “ping satellite error: failed to dial storage node (ID: 12DNycWUF8i4AApAuHqCbYifCsVZDmCuMQeR3M42XATm2iikUAD) at address 86.166.102.245:28967: rpc: tls peer certificate verification error: not signed by any CA in the whitelist: CA cert”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 12DNycWUF8i4AApAuHqCbYifCsVZDmCuMQeR3M42XATm2iikUAD) at address 86.166.102.245:28967: rpc: tls peer certificate verification error: not signed by any CA in the whitelist: CA cert\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-02-20T20:26:02.809Z ERROR contact:service ping satellite failed {“Satellite ID”: “1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE”, “attempts”: 9, “error”: “ping satellite error: failed to dial storage node (ID: 12DNycWUF8i4AApAuHqCbYifCsVZDmCuMQeR3M42XATm2iikUAD) at address 86.166.102.245:28967: rpc: tls peer certificate verification error: not signed by any CA in the whitelist: CA cert”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 12DNycWUF8i4AApAuHqCbYifCsVZDmCuMQeR3M42XATm2iikUAD) at address 86.166.102.245:28967: rpc: tls peer certificate verification error: not signed by any CA in the whitelist: CA cert\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-02-20T20:26:06.980Z ERROR contact:service ping satellite failed {“Satellite ID”: “121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6”, “attempts”: 9, “error”: “ping satellite error: failed to dial storage node (ID: 12DNycWUF8i4AApAuHqCbYifCsVZDmCuMQeR3M42XATm2iikUAD) at address 86.166.102.245:28967: rpc: tls peer certificate verification error: not signed by any CA in the whitelist: CA cert”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 12DNycWUF8i4AApAuHqCbYifCsVZDmCuMQeR3M42XATm2iikUAD) at address 86.166.102.245:28967: rpc: tls peer certificate verification error: not signed by any CA in the whitelist: CA cert\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}

it all fixed with a re install of the storj node i checked everything restarted everything and nothing worked until i reinstalled ip is the same as its a 1gbps up/down dedicated line with static ip router is fine had no issues with seeing the open port using an online port checker internal ip is fixed but given that its showing i had no downtime and was showing as online the whole time and given that it was even showing regular last contact within 10m its got to be a storj issue i only realised the issue when i saw no data had moved all day and checked the log

Please, could you try to reboot Windows and see is the node would be online or would throw the same error?
If the last, then you need to apply the tweak above.

that was done 2 times before I tried the hail Mary of re install everything works fine and no data was lost as only part that was replaced was the actual storj software I have restarted since and its now been 15h with no issues and 20gb of node activity

Could you please see if you have a message that reads: “failed to sufficiently increase receive buffer size”. Today I also had the problem you described and then found this info in the log. So I increased the buffer size

–>https://github.com/lucas-clemente/quic-go/wiki/UDP-Receive-Buffer-Size

i will take a look but i don’t remember seeing that i have done over 30gb download today have seen a few errors the last 1h but its still downloading as this is inconsistent maybe a satellite issue or ddos attack on a satellite ???

There is no problems being detected on satellites’ side:


So, those problems could be only on your side.

Hi all.
I ve got the same error
1 satelite OK and 5 other are NOK
Satellite ID": “12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs” ==> NOK
Satellite ID": “12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB” ==> NOK
Satellite ID": “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S” ==> NOK
Satellite ID": “1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE”, ==> NOK
Satellite ID": “121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6” ==> NOK
error :
rpc: tls peer certificate verification error: not signed by any CA in the whitelist: CA cert

i’ve got 1 satellite ok, so i can tell “storj is ok " on my computeur
Satellite ID”: “12tRQrMTWUWwzwGh18i7Fqs67kmdhH9t6aToeiwbo5mfS2rUmo” ==> OK

I have made many action:
reboot
change directory path of the key
port test ok…

always the same result on the 5 satellites.

given i have seen over 10 people with the same issue on the same day and my node is still seeing random ping satellite failed warnings mixed in with downloads and uploads it does not feel like its an issue my end as i am getting data in and out and its showing no downtime etc

all install instructions were followed to the letter ports forwarded etc

How did you setup port forwarding… TCP and UDP or only TCP(by manual) i have TCP and UDP and no issue…

1 Like

Hello @jpiix
Welcome to the forum!

Please, check that you use the same identity as before and it’s signed: https://documentation.storj.io/dependencies/identity#confirm-the-identity
Since you changed path to the identity, please update it in the checking command too.

Please, update your storagenode to the latest version: https://documentation.storj.io/setup/cli/software-updates#manual-updates
And configure automatic updates: https://documentation.storj.io/setup/cli/software-updates#automatic-updates

Please, configure uptimerobot.com to track your online status.

already have its only shown downtime on the 2 occasions the node was restarted and when i reinstalled

What is your router?
Do you have some antivirus or firewall (except usual Defender)?
And also, is your identity signed?
https://documentation.storj.io/dependencies/identity#confirm-the-identity
Please, use the same path as in the config.yaml if this is a Windows GUI or other binary version or --mount option if it’s a docker version.

hello @Alexey i have redo : Confirm the identity step.
And now it’s ok . One ca.cert was missing !

There are no error in the log

THX !

1 Like

asus router i did consider the known issue but seems everything is fine i have uptime robot setup from when i started the node and its showing only down time as when i manually had it off also even when i get those errors i am still getting data move in and out i may upload the full log as its a really strange issue 1 min its a wall of errors the next its 20mbps activity with a few errors mixed in then it goes back to errors and no data i will have a better look at everything later tonight when i am off work