Error message: Failed to setup bucket view

[jammerdan]

I don’t know what to make of this error message: Failed to setup Buckets view. We encountered an internal error, please try again.

[Alexey]

Could you please try to clear cookies and cache, then refresh the page?
If the error would appear again, please, open a developer console (F12), refresh the page and take a screenshot.

[jammerdan]

The console shows the error below:

[littleskunk]

There was a bug in gateway-mt over the weekend. I believe in the meantime that has been fixed. Can you please try again?

[jammerdan]

Seems to be working again.

[stonematt]

I’m still getting this. I tried clearing cache/history as well as attempting it in private mode + switching to a browser where I’ve never logged into Storj. Here’s what I’m seeing:

any advice?

[Alexey]

You need to update the root certificates in your OS. Or use a Firefox - it has an own certificates store independent of the OS.

It could be a problem with your ISP too. Could you try to use a mobile network instead of WiFi?

[stonematt]

I’m using unbound DNS locally, to skip the ISP DNS, Mac OSX 11.6, current Brave browser. – failed to load buckets.

I turned on ProtonVPN and it worked. – seems like it’s in xfinity somewhere.

[Alexey]

@stonematt

seems like it’s in xfinity somewhere.

Yes, it has a strict filter, see USA Comcast xFi Advanced blocking warning