New Node installation cant access dashboard. Need Help <3

Hello All,

I just installed a node on a windows 10 pro Mini Desktop. I am pretty sure I did everything correctly, but I can’t access the dashboard. I get connection refused. Any help in troubleshooting this would be amazing. Many thanks in advance.

how do you want to reach dashboard, write link?

I would like to be able to go to localhost using the storage node dashboard shortcut in my start menu

try disable firewall and try again, to understand that may be problem in firewall

look to services, does Storagenode service working?

All of the sorj services are running and I still can’t access the dashboard.

Check the logs in storagenode installation folder, if there is activity registered. Maybe the storagenode didn’t start. I remember that after a restart, my windows node didn’t restart and I had to set startup retries in Services, for storagenode service. 2 retries, 1 min apart.

I found the logs. To me they are quite confusing. It says there was a fatal error due to my email address. I’ve pasted in the last 20 lines from the logs. Perhaps you could understand them better than can.

2022-11-25T02:35:32.464-0500 INFO Anonymized tracing enabled
2022-11-25T02:35:32.465-0500 INFO Operator email {“Address”: “amacko@massdynamicoutreach .org”}
2022-11-25T02:35:32.465-0500 INFO Operator wallet {“Address”: “0xEf3e7bCf1304e2A1ACffD8066A79582AeFe7b264”}
2022-11-25T02:35:32.465-0500 ERROR Invalid configuration. {“error”: “invalid contact.external-address: split host-port "amacko@massdynamicoutreach .org" failed: address amacko@massdynamicoutreach.org: missing port in address”, “errorVerbose”: “invalid contact.external-address: split host-port "amacko@massdynamicoutreach
.org" failed: address amacko@massdynamicoutreach .org: missing port in address\n\tstorj.io/storj/storagenode.(*Config).Verify:165\n\tmain.cmdRun:188\n\tstorj.io/private/process.cleanup.func1.4:377\n\tstorj.io/private/process.cleanup.func1:395\n\tgithub.com/spf13/cobra.(*Command).execute:852\n\tgithub.com/spf13/cobra.(*Command).ExecuteC:960\n\tgithub.com/spf13/cobra.(*Command).Execute:897\n\tstorj.io/private/process.ExecWithCustomConfigAndLogger:92\n\tstorj.io/private/process.ExecWithCustomConfig:74\n\tstorj.io/private/process.Exec:64\n\tmain.(*service).Execute.func1:61\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75”}
2022-11-25T02:35:32.466-0500 FATAL Unrecoverable error {“error”: “invalid contact.external-address: split host-port "amacko@massdynamicoutreach
.org" failed: address amacko@massdynamicoutreach .org: missing port in address”, “errorVerbose”: “invalid contact.external-address: split host-port "amacko@massdynamicoutreach
.org" failed: address amacko@massdynamicoutreach .org: missing port in address\n\tstorj.io/storj/storagenode.(*Config).Verify:165\n\tmain.cmdRun:188\n\tstorj.io/private/process.cleanup.func1.4:377\n\tstorj.io/private/process.cleanup.func1:395\n\tgithub.com/spf13/cobra.(*Command).execute:852\n\tgithub.com/spf13/cobra.(*Command).ExecuteC:960\n\tgithub.com/spf13/cobra.(*Command).Execute:897\n\tstorj.io/private/process.ExecWithCustomConfigAndLogger:92\n\tstorj.io/private/process.ExecWithCustomConfig:74\n\tstorj.io/private/process.Exec:64\n\tmain.(*service).Execute.func1:61\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75”}

it show that you did not entered correctly, it shold be External IP:port
change it in config

Could you please provide a little more elaboration about what i need to fix? This is very confusing to me. thank you very much and I really appreciate your help.

Go to node installation folder in Program Files, then find there config file.
In config you need to check this rows

the public address of the node, useful for nodes behind NAT

contact.external-address: 95.217.26.167:28967 are your external ip and port.
Also did you made port forward for this node in router?

1 Like

I made the change you recommended, and it worked. Now I can see the dashboard webpage, but it says QUIC misconfigured. Does anybody know how to get this working? more thanks in advance.

I think it’s because you have a space right before your .org email.

Also, your ddns should not be your email, and also needs to have a port as well.

you need to make port forward on router same as tcp but UDP.
Also open it in windows firewall.
After restart the node.

I had to put that space in so i could post this in the comments. I was told that free accounts can only put two links, so the space is a non-issue. I think it’s an issue with port forwarding on my router. I have a spectrum router with a weird app interface and no traditional webpage for managing port forwarding.

Ok so which port is external and which is internal 4000 and 28967?

Use 28967 for both internal and external.

I believe for spectrum, you have to use an app with your account to open up ports.

Ok I was able to set up port forewarding properly but now I have a whole new issue. My Apartment lost power and the Modem and Router had reset. Now my logs are showing a new issue.

2022-11-26T02:03:18.466-0500 INFO Configuration loaded {“Location”: “C:\Program Files\Storj\Storage Node\config.yaml”}
2022-11-26T02:03:18.467-0500 INFO Anonymized tracing enabled
2022-11-26T02:03:18.468-0500 INFO Operator email {“Address”: “amacko@massdynamicoutreach.org”}
2022-11-26T02:03:18.468-0500 INFO Operator wallet {“Address”: “0xEf3e7bCf1304e2A1ACffD8066A79582AeFe7b264”}
2022-11-26T02:03:18.468-0500 FATAL Unrecoverable error {“error”: “Error starting master database on storagenode: group:\n— CreateFile E:\blobs: The system cannot find the path specified.\n— CreateFile E:\temp: The system cannot find the path specified.\n— CreateFile E:\garbage: The system cannot find the path specified.\n— CreateFile E:\trash: The system cannot find the path specified.”, “errorVerbose”: “Error starting master database on storagenode: group:\n— CreateFile E:\blobs: The system cannot find the path specified.\n— CreateFile E:\temp: The system cannot find the path specified.\n— CreateFile E:\garbage: The system cannot find the path specified.\n— CreateFile E:\trash: The system cannot find the path specified.\n\tmain.cmdRun:195\n\tstorj.io/private/process.cleanup.func1.4:377\n\tstorj.io/private/process.cleanup.func1:395\n\tgithub.com/spf13/cobra.(*Command).execute:852\n\tgithub.com/spf13/cobra.(*Command).ExecuteC:960\n\tgithub.com/spf13/cobra.(*Command).Execute:897\n\tstorj.io/private/process.ExecWithCustomConfigAndLogger:92\n\tstorj.io/private/process.ExecWithCustomConfig:74\n\tstorj.io/private/process.Exec:64\n\tmain.(*service).Execute.func1:61\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75”}

Ok,

I’ve I figured out that my USB HDD Adapter came unplugged, so I secured it again. now my logs are showing this readout and I’m not sure what to do from here.

2022-11-26T03:11:21.844-0500 INFO Anonymized tracing enabled
2022-11-26T03:11:21.844-0500 INFO Operator email {“Address”: “amacko@massdynamicoutreach.org”}
2022-11-26T03:11:21.844-0500 INFO Operator wallet {“Address”: “0xEf3e7bCf1304e2A1ACffD8066A79582AeFe7b264”}
2022-11-26T03:11:21.844-0500 FATAL Unrecoverable error {“error”: “Error starting master database on storagenode: database: info opening file "E:\\info.db" failed: unable to open database file: The system cannot find the file specified.\n\tstorj.io/storj/storagenode/storagenodedb.(*DB).openDatabase:324\n\tstorj.io/storj/storagenode/storagenodedb.(*DB).openExistingDatabase:306\n\tstorj.io/storj/storagenode/storagenodedb.(*DB).openDatabases:281\n\tstorj.io/storj/storagenode/storagenodedb.OpenExisting:248\n\tmain.cmdRun:193\n\tstorj.io/private/process.cleanup.func1.4:377\n\tstorj.io/private/process.cleanup.func1:395\n\tgithub.com/spf13/cobra.(*Command).execute:852\n\tgithub.com/spf13/cobra.(*Command).ExecuteC:960\n\tgithub.com/spf13/cobra.(*Command).Execute:897\n\tstorj.io/private/process.ExecWithCustomConfigAndLogger:92\n\tstorj.io/private/process.ExecWithCustomConfig:74\n\tstorj.io/private/process.Exec:64\n\tmain.(*service).Execute.func1:61\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75”, “errorVerbose”: “Error starting master database on storagenode: database: info opening file "E:\\info.db" failed: unable to open database file: The system cannot find the file specified.\n\tstorj.io/storj/storagenode/storagenodedb.(*DB).openDatabase:324\n\tstorj.io/storj/storagenode/storagenodedb.(*DB).openExistingDatabase:306\n\tstorj.io/storj/storagenode/storagenodedb.(*DB).openDatabases:281\n\tstorj.io/storj/storagenode/storagenodedb.OpenExisting:248\n\tmain.cmdRun:193\n\tstorj.io/private/process.cleanup.func1.4:377\n\tstorj.io/private/process.cleanup.func1:395\n\tgithub.com/spf13/cobra.(*Command).execute:852\n\tgithub.com/spf13/cobra.(*Command).ExecuteC:960\n\tgithub.com/spf13/cobra.(*Command).Execute:897\n\tstorj.io/private/process.ExecWithCustomConfigAndLogger:92\n\tstorj.io/private/process.ExecWithCustomConfig:74\n\tstorj.io/private/process.Exec:64\n\tmain.(*service).Execute.func1:61\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75\n\tmain.cmdRun:195\n\tstorj.io/private/process.cleanup.func1.4:377\n\tstorj.io/private/process.cleanup.func1:395\n\tgithub.com/spf13/cobra.(*Command).execute:852\n\tgithub.com/spf13/cobra.(*Command).ExecuteC:960\n\tgithub.com/spf13/cobra.(*Command).Execute:897\n\tstorj.io/private/process.ExecWithCustomConfigAndLogger:92\n\tstorj.io/private/process.ExecWithCustomConfig:74\n\tstorj.io/private/process.Exec:64\n\tmain.(*service).Execute.func1:61\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:75”}

Hello @amacko,
Welcome to the forum!

You need to check and fix your disk, then check databases: