New node is offline

[Lasagna]

alright, I changed the info. Would restarting my pc do the job? (by “the job” I mean restarting my node)

[Lasagna]

Hold up, it doesn’t let me edit the file. ive tried some workarounds but they don’t work, any other possible options?

[nerdatwork]

@Lasagna

it doesn’t let me edit the file

What message does it show when you try to edit the file ?

[Lasagna]

its alright, I found a workaround. it said I dont have acess and should contact the owner. but I replaced it, same name, same text, just that one thing you sent me. ima restart my pc tomorrow and see if it works then. thanks for all the help so far

[Lasagna]

I did it but my port still shows up as closed and I can’t access the storj website (the personal dashboard thing)

[nerdatwork]

@Lasagna

still shows up as closed

My Node is OFFLINE for 2 hours

It should connect in seconds. There are a few things you should check. Start with checking the port. On https://www.yougetsignal.com/tools/open-ports/?port=28967 you can fill in the domain or IP you are using in the run command. Then check the port. If it’s closed, it could still be several things. Make sure the WAN IP you see in your router settings matches the IP shown on the above page. Make sure your port forward is set up correctly. That means no filter on incoming IPs, forwarding to th…

Try this checklist

[Beddhist]

Also, check that the Storj node service is running in services. Type WinKey-R, then in the box type services.msc.

I firmly believe the missing port in the config file is a bug in the installer. I distinctly remember typing it in and it was missing in mine.

[nerdatwork]

@Beddhist

I firmly believe the missing port in the config file is a bug in the installer.

Devs can fix it if you can recreate that bug. You can open up an issue on github with more details.

[Beddhist]

I’ve tested it with 1.5.2 and it works now, so all good.

[Lasagna]

Hello, I am running a new node off of Windows 10 and using the GUI setup. My node was setup a bit ago and still says it’s offline. Any help would be appreciated

[donald.m.motsinger]

Why not continuing your other thread?

New node is offline

I have double checked my identity and firewalls, yet my port forwarding seems to be closed, even though I set it up correctly on my Linksys router. Anything I can do? (my node has been offline for 5 hours)

[Lasagna]

idk I thought that after a while people dont see it anymore, but I’d appreciate any help I can get

[Yehor]

hello, @Lasagna!

would you kindly add some additional info and logs?
also, could u provide steps that you made to setup your node?

Thanks!

[donald.m.motsinger]

@Yehor

would you kindly add some additional info and logs?

That’s why I said he shouldn’t open a new thread. All the info is in the other thread.

[Lasagna]

nope, when I go to services, I see “Storj Node V3” and “Storj Node Updater”

[Lasagna]

I’m currently getting this problem. Since I’m not very command line savvy, I’m not too sure what it means

2020-05-29T20:44:37.748+0400 ERROR trust Failed to fetch URLs from source {“source”: “https://tardigrade.io/trusted-satellites”, “error”: “HTTP source: Get https://tardigrade.io/trusted-satellites: dial tcp: lookup tardigrade.io: no such host”, “errorVerbose”: “HTTP source: Get https://tardigrade.io/trusted-satellites: dial tcp: lookup tardigrade.io: no such host\n\tstorj.io/storj/storagenode/trust.(*HTTPSource).FetchEntries:63\n\tstorj.io/storj/storagenode/trust.(*List).fetchEntries:90\n\tstorj.io/storj/storagenode/trust.(*List).FetchURLs:49\n\tstorj.io/storj/storagenode/trust.(*Pool).fetchURLs:240\n\tstorj.io/storj/storagenode/trust.(*Pool).Refresh:177\n\tstorj.io/storj/storagenode.(*Peer).Run:691\n\tmain.cmdRun:200\n\tstorj.io/private/process.cleanup.func1.4:359\n\tstorj.io/private/process.cleanup.func1:377\n\tgithub.com/spf13/cobra.(*Command).execute:840\n\tgithub.com/spf13/cobra.(*Command).ExecuteC:945\n\tgithub.com/spf13/cobra.(*Command).Execute:885\n\tstorj.io/private/process.ExecWithCustomConfig:88\n\tstorj.io/private/process.Exec:65\n\tmain.(*service).Execute.func1:66\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2020-05-29T20:44:37.782+0400 FATAL Unrecoverable error {“error”: “trust: failed to fetch from source “https://tardigrade.io/trusted-satellites”: HTTP source: Get https://tardigrade.io/trusted-satellites: dial tcp: lookup tardigrade.io: no such host”, “errorVerbose”: “trust: failed to fetch from source “https://tardigrade.io/trusted-satellites”: HTTP source: Get https://tardigrade.io/trusted-satellites: dial tcp: lookup tardigrade.io: no such host\n\tstorj.io/storj/storagenode/trust.(*List).fetchEntries:96\n\tstorj.io/storj/storagenode/trust.(*List).FetchURLs:49\n\tstorj.io/storj/storagenode/trust.(*Pool).fetchURLs:240\n\tstorj.io/storj/storagenode/trust.(*Pool).Refresh:177\n\tstorj.io/storj/storagenode.(*Peer).Run:691\n\tmain.cmdRun:200\n\tstorj.io/private/process.cleanup.func1.4:359\n\tstorj.io/private/process.cleanup.func1:377\n\tgithub.com/spf13/cobra.(*Command).execute:840\n\tgithub.com/spf13/cobra.(*Command).ExecuteC:945\n\tgithub.com/spf13/cobra.(*Command).Execute:885\n\tstorj.io/private/process.ExecWithCustomConfig:88\n\tstorj.io/private/process.Exec:65\n\tmain.(*service).Execute.func1:66\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}

[Beddhist]

Yes, and are they running?

[Alexey]

Looks like a network problem.
Please, open a cmd.exe with Administrator’s rights and execute:

sc.exe config storagenode depend= dnscache

Then restart the storagenode service

net stop storagenode
net start storagenode 

After that try to check the log.

[Lasagna]

thanks a lot for that, the storage node dashboard page is now open. the port is still closed, but I feel like that’s one problem out of the way.

Here is the fatal error with some context; I’m very sure its still a port forwarding problem of sorts.

2020-06-01T10:39:28.327+0400 INFO Telemetry enabled
2020-06-01T10:39:28.337+0400 INFO db.migration Database Version {“version”: 39}
2020-06-01T10:39:29.125+0400 INFO Interrogate request received.
2020-06-01T10:39:29.164+0400 INFO preflight:localtime start checking local system clock with trusted satellites’ system clock.
2020-06-01T10:39:30.351+0400 INFO preflight:localtime local system clock is in sync with trusted satellites’ system clock.
2020-06-01T10:39:30.351+0400 INFO bandwidth Performing bandwidth usage rollups
2020-06-01T10:39:30.351+0400 INFO Node 14pwD1Vz8bCd5w1C3kamgTc35zRjdkQFn6ESMNGDyyn1hsPcKE started
2020-06-01T10:39:30.351+0400 INFO Public server started on [::]:28967
2020-06-01T10:39:30.351+0400 INFO trust Scheduling next refresh {“after”: “8h4m23.850903043s”}
2020-06-01T10:39:30.351+0400 INFO Private server started on 127.0.0.1:7778
2020-06-01T10:40:53.679+0400 INFO Interrogate request received.
2020-06-01T10:40:53.780+0400 INFO Stop/Shutdown request received.
2020-06-01T10:40:53.834+0400 FATAL Unrecoverable error {“error”: “debug: http: Server closed”, “errorVerbose”: “debug: http: Server closed\n\tstorj.io/private/debug.(*Server).Run.func2:108\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2020-06-01T10:41:02.768+0400 INFO Configuration loaded {“Location”: “C:\Program Files\Storj\Storage Node\config.yaml”}
2020-06-01T10:41:02.777+0400 INFO Operator email {“Address”: “b.lasagna.n@gmail.com”}
2020-06-01T10:41:02.777+0400 INFO Operator wallet {“Address”: “0xf473608D8fFEb20B53B398b452AdE1Bbb321c184”}
2020-06-01T10:41:03.910+0400 INFO Telemetry enabled
2020-06-01T10:41:03.920+0400 INFO db.migration Database Version {“version”: 39}
2020-06-01T10:41:04.743+0400 INFO Interrogate request received.
2020-06-01T10:41:04.847+0400 INFO preflight:localtime start checking local system clock with trusted satellites’ system clock.
2020-06-01T10:41:06.017+0400 INFO preflight:localtime local system clock is in sync with trusted satellites’ system clock.
2020-06-01T10:41:06.017+0400 INFO bandwidth Performing bandwidth usage rollups
2020-06-01T10:41:06.017+0400 INFO trust Scheduling next refresh {“after”: “8h5m11.921493176s”}
2020-06-01T10:41:06.017+0400 INFO Node 14pwD1Vz8bCd5w1C3kamgTc35zRjdkQFn6ESMNGDyyn1hsPcKE started
2020-06-01T10:41:06.017+0400 INFO Public server started on [::]:28967
2020-06-01T10:41:06.017+0400 INFO Private server started on 127.0.0.1:7778

[Beddhist]

I think your server’s hostname is missing from the config file.