New node: offline

Richard1 · September 18, 2020, 11:26pm

Richard1 · September 18, 2020, 11:29pm

The node is still offline. What problem could it be?

deathlessdd · September 18, 2020, 11:49pm

Can you check your log? also try clearing cache ctrl F5.

Richard1 · September 18, 2020, 11:55pm

PS C:\Windows\system32> 2020-09-18T18:27:35.339-0500 2020-09-18T18:27:35.339-0500 2020-09-18T18:27:35.339-0500 2020-09-18T18:27:35.339-0500 2020-09-18T18:27:55.347-0500 2020-09-18T18:28:04.877-0500 2020-09-18T18:28:16.365-0500 2020-09-18T18:28:38.366-0500 2020-09-18T18:29:02.368-0500 2020-09-18T18:29:30.379-0500 2020-09-18T18:30:06.383-0500 2020-09-18T18:30:58.395-0500 2020-09-18T18:32:22.402-0500 2020-09-18T18:33:07.169-0500 2020-09-18T18:33:27.183-0500 2020-09-18T18:33:28.360-0500 2020-09-18T18:33:30.345-0500 2020-09-18T18:34:50.418-0500 2020-09-18T18:39:26.430-0500 2020-09-18T18:48:18.444-0500 Get-Content “$env:ProgramFiles/Storj/Storage Node/storagenode.log” -Tail 20 -Wait
INFO Node 12QKAz5xgoMG3TbmJUcum6jVY8KJzaDM8keVY6957wDqLUmfmD3 started
INFO trust Scheduling next refresh {“after”: “7h49m25.727858324s”}
INFO Public server started on [::]:28967
INFO Private server started on 127.0.0.1:7778
ERROR contact:service ping satellite failed {“Satellite ID”: “118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW”, “attempts”: 1, “error”: “ping satellite error: rpccompat: context deadline exceeded”, “errorVerbose”: “ping satellite error: rpccompat: context deadline exceeded\n\tstorj.io/common/rpc.Dialer.dialTransport:211\n\tstorj.io/common/rpc.Dialer.dial:188\n\tstorj.io/common/rpc.Dialer.DialNodeURL:148\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:124\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
ERROR nodestats:cache Get pricing-model/join date failed {“error”: “heldamount service error: unable to connect to the satellite 118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW: rpccompat: context deadline exceeded”, “errorVerbose”: “heldamount service error: unable to connect to the satellite 118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW: rpccompat: context deadline exceeded\n\tstorj.io/storj/storagenode/heldamount.(*Endpoint).dial:229\n\tstorj.io/storj/storagenode/heldamount.(*Endpoint).GetAllPaystubs:105\n\tstorj.io/storj/storagenode/nodestats.(*Cache).Run.func1:80\n\tstorj.io/storj/storagenode/nodestats.(*Cache).satelliteLoop:259\n\tstorj.io/storj/storagenode/nodestats.(*Cache).Run:79\n\tstorj.io/storj/private/lifecycle.(*Group).Run.func1:56\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
ERROR contact:service ping satellite failed {“Satellite ID”: “118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW”, “attempts”: 2, “error”: “ping satellite error: rpccompat: context deadline exceeded”, “errorVerbose”: “ping satellite error: rpccompat: context deadline exceeded\n\tstorj.io/common/rpc.Dialer.dialTransport:211\n\tstorj.io/common/rpc.Dialer.dial:188\n\tstorj.io/common/rpc.Dialer.DialNodeURL:148\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:124\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
ERROR contact:service ping satellite failed {“Satellite ID”: “118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW”, “attempts”: 3, “error”: “ping satellite error: rpccompat: context deadline exceeded”, “errorVerbose”: “ping satellite error: rpccompat: context deadline exceeded\n\tstorj.io/common/rpc.Dialer.dialTransport:211\n\tstorj.io/common/rpc.Dialer.dial:188\n\tstorj.io/common/rpc.Dialer.DialNodeURL:148\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:124\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
ERROR contact:service ping satellite failed {“Satellite ID”: “118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW”, “attempts”: 4, “error”: “ping satellite error: rpccompat: context deadline exceeded”, “errorVerbose”: “ping satellite error: rpccompat: context deadline exceeded\n\tstorj.io/common/rpc.Dialer.dialTransport:211\n\tstorj.io/common/rpc.Dialer.dial:188\n\tstorj.io/common/rpc.Dialer.DialNodeURL:148\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:124\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
ERROR contact:service ping satellite failed {“Satellite ID”: “118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW”, “attempts”: 5, “error”: “ping satellite error: rpccompat: context deadline exceeded”, “errorVerbose”: “ping satellite error: rpccompat: context deadline exceeded\n\tstorj.io/common/rpc.Dialer.dialTransport:211\n\tstorj.io/common/rpc.Dialer.dial:188\n\tstorj.io/common/rpc.Dialer.DialNodeURL:148\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:124\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
ERROR contact:service ping satellite failed {“Satellite ID”: “118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW”, “attempts”: 6, “error”: “ping satellite error: rpccompat: context deadline exceeded”, “errorVerbose”: “ping satellite error: rpccompat: context deadline exceeded\n\tstorj.io/common/rpc.Dialer.dialTransport:211\n\tstorj.io/common/rpc.Dialer.dial:188\n\tstorj.io/common/rpc.Dialer.DialNodeURL:148\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:124\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
ERROR contact:service ping satellite failed {“Satellite ID”: “118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW”, “attempts”: 7, “error”: “ping satellite error: rpccompat: context deadline exceeded”, “errorVerbose”: “ping satellite error: rpccompat: context deadline exceeded\n\tstorj.io/common/rpc.Dialer.dialTransport:211\n\tstorj.io/common/rpc.Dialer.dial:188\n\tstorj.io/common/rpc.Dialer.DialNodeURL:148\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:124\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
ERROR contact:service ping satellite failed {“Satellite ID”: “118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW”, “attempts”: 8, “error”: “ping satellite error: rpccompat: context deadline exceeded”, “errorVerbose”: “ping satellite error: rpccompat: context deadline exceeded\n\tstorj.io/common/rpc.Dialer.dialTransport:211\n\tstorj.io/common/rpc.Dialer.dial:188\n\tstorj.io/common/rpc.Dialer.DialNodeURL:148\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:124\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
ERROR nodestats:cache Get disk space usage query failed {“error”: “node stats service error: unable to connect to the satellite 118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW: rpccompat: context deadline exceeded”, “errorVerbose”: “node stats service error: unable to connect to the satellite 118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW: rpccompat: context deadline exceeded\n\tstorj.io/storj/storagenode/nodestats.(*Service).dial:159\n\tstorj.io/storj/storagenode/nodestats.(*Service).GetDailyStorageUsage:110\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheSpaceUsage.func1:176\n\tstorj.io/storj/storagenode/nodestats.(*Cache).satelliteLoop:259\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheSpaceUsage:175\n\tstorj.io/storj/storagenode/nodestats.(*Cache).Run.func3:131\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
ERROR nodestats:cache heldamount err {“satellite”: “118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW”}
ERROR nodestats:cache Get stats query failed {“error”: “node stats service error: unable to connect to the satellite 118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW: rpccompat: context deadline exceeded”, “errorVerbose”: “node stats service error: unable to connect to the satellite 118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW: rpccompat: context deadline exceeded\n\tstorj.io/storj/storagenode/nodestats.(*Service).dial:159\n\tstorj.io/storj/storagenode/nodestats.(*Service).GetReputationStats:66\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheReputationStats.func1:153\n\tstorj.io/storj/storagenode/nodestats.(*Cache).satelliteLoop:259\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheReputationStats:152\n\tstorj.io/storj/storagenode/nodestats.(*Cache).Run.func2:119\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
ERROR nodestats:cache Get held amount query failed {“error”: “heldamount service error: unable to connect to the satellite 118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW: rpccompat: context deadline exceeded”, “errorVerbose”: “heldamount service error: unable to connect to the satellite 118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW: rpccompat: context deadline exceeded\n\tstorj.io/storj/storagenode/heldamount.(*Endpoint).dial:229\n\tstorj.io/storj/storagenode/heldamount.(*Endpoint).GetPaystub:56\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheHeldAmount.func1:202\n\tstorj.io/storj/storagenode/nodestats.(*Cache).satelliteLoop:259\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheHeldAmount:194\n\tstorj.io/storj/storagenode/nodestats.(*Cache).Run.func3:136\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
ERROR contact:service ping satellite failed {“Satellite ID”: “118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW”, “attempts”: 9, “error”: “ping satellite error: rpccompat: context deadline exceeded”, “errorVerbose”: “ping satellite error: rpccompat: context deadline exceeded\n\tstorj.io/common/rpc.Dialer.dialTransport:211\n\tstorj.io/common/rpc.Dialer.dial:188\n\tstorj.io/common/rpc.Dialer.DialNodeURL:148\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:124\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
ERROR contact:service ping satellite failed {“Satellite ID”: “118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW”, “attempts”: 10, “error”: “ping satellite error: rpccompat: context deadline exceeded”, “errorVerbose”: “ping satellite error: rpccompat: context deadline exceeded\n\tstorj.io/common/rpc.Dialer.dialTransport:211\n\tstorj.io/common/rpc.Dialer.dial:188\n\tstorj.io/common/rpc.Dialer.DialNodeURL:148\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:124\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
ERROR contact:service ping satellite failed {“Satellite ID”: “118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW”, “attempts”: 11, “error”: “ping satellite error: rpccompat: context deadline exceeded”, “errorVerbose”: “ping satellite error: rpccompat: context deadline exceeded\n\tstorj.io/common/rpc.Dialer.dialTransport:211\n\tstorj.io/common/rpc.Dialer.dial:188\n\tstorj.io/common/rpc.Dialer.DialNodeURL:148\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:124\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}

arcangel13579 · September 18, 2020, 11:55pm

Similar issues here too. Just followed the docker install instructions for Ubuntu and my port shows as open, but node is offline with this error in the logs.

2020-09-18T23:40:32.307Z ERROR contact:service ping satellite failed {“Satellite ID”: “118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW”, “attempts”: 10, “error”: “ping satellite error: rpccompat: dial tcp 78.94.240.189:7777: connect: connection refused”, “errorVerbose”: "ping satellite error: rpccompat: dial tcp 78.94.240.189:7777: connect: connection refused…

And actually, checking the satellite IP address and port with https://www.yougetsignal.com/tools/open-ports/ shows it is closed!

deathlessdd · September 18, 2020, 11:56pm

Yeah that satellite isnt running anymore was shutdown.

arcangel13579 · September 19, 2020, 12:01am

That’s the only error I can see, so I am not sure why the node is offline… especially since the port is indeed open.

Richard1 · September 19, 2020, 12:10am

This message appears to me. My node has been on for 4 hours

deathlessdd · September 19, 2020, 12:38am

Are you running a ddns and make sure the port was updated?

Richard1 · September 19, 2020, 12:42am

NOIP website data
Hostname: orionnodestorj.ddns.net
IP / Target: 45.5.68.15

https://www.whatismyip.com website data:
My IP is: Your public IPv4 is: 45.5.68.15

Richard1 · September 19, 2020, 2:53am

i need help please.!!

node1 · September 19, 2020, 3:34am

in my opinion “External source port number” should also be filled in with value: 28967 (in your case you left it empty).

Try to add it, then restart router, restart storagenode.

nerdatwork · September 19, 2020, 3:41am

Can you check your identity folder has 6 files in it ?

peem · September 19, 2020, 6:34am

Where did you get the instructions to set up DMZ and Port Trigger ???

Richard1 · September 19, 2020, 12:32pm

I’m going to apply that change right now.

Richard1 · September 19, 2020, 12:34pm

I now check it. Thank you very much for your help.

Richard1 · September 19, 2020, 12:36pm

From any website. I simply filled in the parameters according to my opinion. I don’t have much knowledge in networks and telecommunications.

peem · September 19, 2020, 12:50pm

In my opinion: DMZ - do not enter anything (empty), Port Trigger - do not enter anything (empty), Port Forward - make one rule as in the picture (External Source IP Address - empty):

(Unless someone from your ISP made your DMZ and Port Trigger entries)

portstorj

deathlessdd · September 19, 2020, 1:32pm

Im not very fimilar with this router and it seems very confusing when looking at it, I wouldnt use port trigger config at all, But use the port mapping config instead. You set 2 external IP addresses which I dont understand.
But I don’t see a connection issue going on unless your not showing a recent enough log of what is going on in the node itself.

Richard1 · September 19, 2020, 4:10pm

The configuration in the FORWARD RULES tab was empty. My ISP did not do any configuration. I was the one who set it up.
Now I have erased all the configuration and then I show you the parameters so that you can help me how to fill them.

The IP of my pc is DESKTOP-HH2FB4T