Node dashboard quit working and will not restart

Hello, I’m relatively new to SNO so I’m a little concerned about the sudden stop. Any thing going on or should i look on my end?

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Can you give a little more information?

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Certainly, tell me what you need.
I clicked the refresh arrow on the dashboard and it stopped.

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Close but I need info if this is a windows gui node docker linux? And do you have a log, was this node working fine before this etc.

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Windows GUI
Node was working fine before
I had accumulated a grand total of .01 USD :smiley:
I was thrilled when it got going so it has been up and running for around 75 hrs. +/-
Now my computer is running an automatic Windows 10 update so I jumped on my iPad to communicate

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Please, give me 20 last lines from the log: https://documentation.storj.io/resources/faq/check-logs

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1.tardigrade.io: no such host", “errorVerbose”: “rpccompat: dial tcp: lookup europe-west-1.tardigrade.io: no such host\n\tstorj.io/common/rpc.Dialer.dialTransport:211\n\tstorj.io/common/rpc.Dialer.dial:188\n\tstorj.io/common/rpc.Dialer.DialNodeURL:148\n\tstorj.io/storj/storagenode/preflight.(*LocalTime).getSatelliteTime:110\n\tstorj.io/storj/storagenode/preflight.(*LocalTime).Check.func1:67\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2020-09-17T04:13:07.570-0400 ERROR preflight:localtime unable to get satellite system time {“Satellite ID”: “12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB”, “error”: “rpccompat: dial tcp: lookup europe-north-1.tardigrade.io: no such host”, “errorVerbose”: “rpccompat: dial tcp: lookup europe-north-1.tardigrade.io: no such host\n\tstorj.io/common/rpc.Dialer.dialTransport:211\n\tstorj.io/common/rpc.Dialer.dial:188\n\tstorj.io/common/rpc.Dialer.DialNodeURL:148\n\tstorj.io/storj/storagenode/preflight.(*LocalTime).getSatelliteTime:110\n\tstorj.io/storj/storagenode/preflight.(*LocalTime).Check.func1:67\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2020-09-17T04:13:07.570-0400 ERROR preflight:localtime unable to get satellite system time {“Satellite ID”: “118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW”, “error”: “rpccompat: dial tcp: lookup satellite.stefan-benten.de: no such host”, “errorVerbose”: “rpccompat: dial tcp: lookup satellite.stefan-benten.de: no such host\n\tstorj.io/common/rpc.Dialer.dialTransport:211\n\tstorj.io/common/rpc.Dialer.dial:188\n\tstorj.io/common/rpc.Dialer.DialNodeURL:148\n\tstorj.io/storj/storagenode/preflight.(*LocalTime).getSatelliteTime:110\n\tstorj.io/storj/storagenode/preflight.(*LocalTime).Check.func1:67\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2020-09-17T04:13:07.570-0400 ERROR preflight:localtime unable to get satellite system time {“Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “error”: “rpccompat: dial tcp: lookup us-central-1.tardigrade.io: no such host”, “errorVerbose”: “rpccompat: dial tcp: lookup us-central-1.tardigrade.io: no such host\n\tstorj.io/common/rpc.Dialer.dialTransport:211\n\tstorj.io/common/rpc.Dialer.dial:188\n\tstorj.io/common/rpc.Dialer.DialNodeURL:148\n\tstorj.io/storj/storagenode/preflight.(*LocalTime).getSatelliteTime:110\n\tstorj.io/storj/storagenode/preflight.(*LocalTime).Check.func1:67\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2020-09-17T04:13:07.571-0400 ERROR preflight:localtime unable to get satellite system time {“Satellite ID”: “121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6”, “error”: “rpccompat: dial tcp: lookup asia-east-1.tardigrade.io: no such host”, “errorVerbose”: “rpccompat: dial tcp: lookup asia-east-1.tardigrade.io: no such host\n\tstorj.io/common/rpc.Dialer.dialTransport:211\n\tstorj.io/common/rpc.Dialer.dial:188\n\tstorj.io/common/rpc.Dialer.DialNodeURL:148\n\tstorj.io/storj/storagenode/preflight.(*LocalTime).getSatelliteTime:110\n\tstorj.io/storj/storagenode/preflight.(*LocalTime).Check.func1:67\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2020-09-17T04:13:07.571-0400 FATAL Failed preflight check. {“error”: “system clock is out of sync: system clock is out of sync with all trusted satellites”, “errorVerbose”: “system clock is out of sync: system clock is out of sync with all trusted satellites\n\tstorj.io/storj/storagenode/preflight.(*LocalTime).Check:96\n\tstorj.io/storj/storagenode.(*Peer).Run:722\n\tmain.cmdRun:204\n\tstorj.io/private/process.cleanup.func1.4:353\n\tstorj.io/private/process.cleanup.func1:371\n\tgithub.com/spf13/cobra.(*Command).execute:840\n\tgithub.com/spf13/cobra.(*Command).ExecuteC:945\n\tgithub.com/spf13/cobra.(*Command).Execute:885\n\tstorj.io/private/process.ExecWithCustomConfig:88\n\tstorj.io/private/process.Exec:65\n\tmain.(*service).Execute.func1:66\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}

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Check your IP. You had previously mentioned having static IP but if it has changed now then you should opt for No-IP.

You can have a utility like NetTime from :arrow_down: to have system clock in sync.
http://www.timesynctool.com/

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I’m now running Net Time and reports “Good”
Running No-IP only showing Port 80 open but not 28967
Once again, “yougetsignal” shows my static IP closed on 80 and 28967
image

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Just a shot that seems to indicate that No-IP has assigned a static IP of 24.101.77.85, is this correct?
Should I reboot,restart, reinstall? Once again at a loss.

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No-IP doesn’t assign IP it helps you get a name. Use that name in your contact.external-address which is inside config.yaml. The text should be something like DDNS:28967.

If you click edit hosts in DUC you should see the hostname you have registered. Use that in config.yaml

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The host name that has a checked box next to it is Musicman9566.ddns.net
Is this the name I’m looking for and enter into my config.yaml and the line should read
contact.external-address:Musicman9566.ddns.net ?

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You are looking for contact.external-address in config.yaml. It should look like this now.

contact.external-address: musicman9566.ddns.net:28967

After you edit and save the file, restart your node.

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changed the config.yaml to read as below

contact.external-address: Musicman9566.ddns.net:28967 and saved

Tried to start node without success

I’m wondering if I should change the port to 80 since that is the only one that is showing open ?
Also on the error page it suggests that I check the proxy but I’m not using a proxy server, since I just went through the miserable Windows 10 up date this may be an issue but the node stopped running before the update.

Checked firewall and all is well with Storj and Chrome

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What does the log show now?

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I couldn’t get the commands at https://documentation.storj.io/resources/faq/check-logs to work in PowerShell or in the cmd so I found the file and sent what I thought was the proper info. Will that work for you as well?

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Get-Content “$env:ProgramFiles/Storj/Storage Node/storagenode.log” -Tail 20 -Wait

This is the command you should use.

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In PowerShell or cmd?

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You missed a space between Get-Content and "

Refer the GUI section from the link

https://documentation.storj.io/resources/faq/check-logs

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2020-09-17T00:18:25.771-0400 ERROR preflight:localtime unable to get satellite system time {“Satellite ID”: “1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE”, “error”: “rpccompat: dial tcp: lookup saltlake.tardigrade.io: no such host”, “errorVerbose”: “rpccompat: dial tcp: lookup saltlake.tardigrade.io: no such host\n\tstorj.io/common/rpc.Dialer.dialTransport:211\n\tstorj.io/common/rpc.Dialer.dial:188\n\tstorj.io/common/rpc.Dialer.DialNodeURL:148\n\tstorj.io/storj/storagenode/preflight.(*LocalTime).getSatelliteTime:110\n\tstorj.io/storj/storagenode/preflight.(*LocalTime).Check.func1:67\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2020-09-17T00:18:25.768-0400 ERROR preflight:localtime unable to get satellite system time {“Satellite ID”: “118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW”, “error”: “rpccompat: dial tcp: lookup satellite.stefan-benten.de: no such host”, “errorVerbose”: “rpccompat: dial tcp: lookup satellite.stefan-benten.de: no such host\n\tstorj.io/common/rpc.Dialer.dialTransport:211\n\tstorj.io/common/rpc.Dialer.dial:188\n\tstorj.io/common/rpc.Dialer.DialNodeURL:148\n\tstorj.io/storj/storagenode/preflight.(*LocalTime).getSatelliteTime:110\n\tstorj.io/storj/storagenode/preflight.(*LocalTime).Check.func1:67\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2020-09-17T00:18:25.773-0400 ERROR preflight:localtime unable to get satellite system time {“Satellite ID”: “121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6”, “error”: “rpccompat: dial tcp: lookup asia-east-1.tardigrade.io: no such host”, “errorVerbose”: “rpccompat: dial tcp: lookup asia-east-1.tardigrade.io: no such host\n\tstorj.io/common/rpc.Dialer.dialTransport:211\n\tstorj.io/common/rpc.Dialer.dial:188\n\tstorj.io/common/rpc.Dialer.DialNodeURL:148\n\tstorj.io/storj/storagenode/preflight.(*LocalTime).getSatelliteTime:110\n\tstorj.io/storj/storagenode/preflight.(*LocalTime).Check.func1:67\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2020-09-17T00:18:25.773-0400 ERROR preflight:localtime unable to get satellite system time {“Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs”, “error”: “rpccompat: dial tcp: lookup europe-west-1.tardigrade.io: no such host”, “errorVerbose”: “rpccompat: dial tcp: lookup europe-west-1.tardigrade.io: no such host\n\tstorj.io/common/rpc.Dialer.dialTransport:211\n\tstorj.io/common/rpc.Dialer.dial:188\n\tstorj.io/common/rpc.Dialer.DialNodeURL:148\n\tstorj.io/storj/storagenode/preflight.(*LocalTime).getSatelliteTime:110\n\tstorj.io/storj/storagenode/preflight.(*LocalTime).Check.func1:67\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2020-09-17T00:18:25.771-0400 ERROR preflight:localtime unable to get satellite system time {“Satellite ID”: “12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB”, “error”: “rpccompat: dial tcp: lookup europe-north-1.tardigrade.io: no such host”, “errorVerbose”: “rpccompat: dial tcp: lookup europe-north-1.tardigrade.io: no such host\n\tstorj.io/common/rpc.Dialer.dialTransport:211\n\tstorj.io/common/rpc.Dialer.dial:188\n\tstorj.io/common/rpc.Dialer.DialNodeURL:148\n\tstorj.io/storj/storagenode/preflight.(*LocalTime).getSatelliteTime:110\n\tstorj.io/storj/storagenode/preflight.(*LocalTime).Check.func1:67\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2020-09-17T00:18:25.775-0400 FATAL Failed preflight check. {“error”: “system clock is out of sync: system clock is out of sync with all trusted satellites”, “errorVerbose”: “system clock is out of sync: system clock is out of sync with all trusted satellites\n\tstorj.io/storj/storagenode/preflight.(*LocalTime).Check:96\n\tstorj.io/storj/storagenode.(*Peer).Run:722\n\tmain.cmdRun:204\n\tstorj.io/private/process.cleanup.func1.4:353\n\tstorj.io/private/process.cleanup.func1:371\n\tgithub.com/spf13/cobra.(*Command).execute:840\n\tgithub.com/spf13/cobra.(*Command).ExecuteC:945\n\tgithub.com/spf13/cobra.(*Command).Execute:885\n\tstorj.io/private/process.ExecWithCustomConfig:88\n\tstorj.io/private/process.Exec:65\n\tmain.(*service).Execute.func1:66\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2020-09-17T04:12:54.563-0400 INFO Configuration loaded {“Location”: “C:\Program Files\Storj\Storage Node\config.yaml”}
2020-09-17T04:13:00.423-0400 INFO Operator email {“Address”: “brl1953@zoominternet.net”}
2020-09-17T04:13:00.423-0400 INFO Operator wallet {“Address”: “0x4921452244367c3ED9addEBE989A2ccd7a18Ec34”}
2020-09-17T04:13:05.632-0400 INFO Telemetry enabled
2020-09-17T04:13:05.652-0400 INFO db.migration Database Version {“version”: 45}
2020-09-17T04:13:05.690-0400 WARN trust Failed to fetch URLs from source; used cache {“source”: “https://tardigrade.io/trusted-satellites”, “error”: “HTTP source: Get “https://tardigrade.io/trusted-satellites”: dial tcp: lookup tardigrade.io: no such host”, “errorVerbose”: “HTTP source: Get “https://tardigrade.io/trusted-satellites”: dial tcp: lookup tardigrade.io: no such host\n\tstorj.io/storj/storagenode/trust.(*HTTPSource).FetchEntries:63\n\tstorj.io/storj/storagenode/trust.(*List).fetchEntries:90\n\tstorj.io/storj/storagenode/trust.(*List).FetchURLs:49\n\tstorj.io/storj/storagenode/trust.(*Pool).fetchURLs:240\n\tstorj.io/storj/storagenode/trust.(*Pool).Refresh:177\n\tstorj.io/storj/storagenode.(*Peer).Run:718\n\tmain.cmdRun:204\n\tstorj.io/private/process.cleanup.func1.4:353\n\tstorj.io/private/process.cleanup.func1:371\n\tgithub.com/spf13/cobra.(*Command).execute:840\n\tgithub.com/spf13/cobra.(*Command).ExecuteC:945\n\tgithub.com/spf13/cobra.(*Command).Execute:885\n\tstorj.io/private/process.ExecWithCustomConfig:88\n\tstorj.io/private/process.Exec:65\n\tmain.(*service).Execute.func1:66\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2020-09-17T04:13:07.567-0400 INFO preflight:localtime start checking local system clock with trusted satellites’ system clock.
2020-09-17T04:13:07.569-0400 ERROR preflight:localtime unable to get satellite system time {“Satellite ID”: “1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE”, “error”: “rpccompat: dial tcp: lookup saltlake.tardigrade.io: no such host”, “errorVerbose”: “rpccompat: dial tcp: lookup saltlake.tardigrade.io: no such host\n\tstorj.io/common/rpc.Dialer.dialTransport:211\n\tstorj.io/common/rpc.Dialer.dial:188\n\tstorj.io/common/rpc.Dialer.DialNodeURL:148\n\tstorj.io/storj/storagenode/preflight.(*LocalTime).getSatelliteTime:110\n\tstorj.io/storj/storagenode/preflight.(*LocalTime).Check.func1:67\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2020-09-17T04:13:07.570-0400 ERROR preflight:localtime unable to get satellite system time {“Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs”, “error”: “rpccompat: dial tcp: lookup europe-west-1.tardigrade.io: no such host”, “errorVerbose”: “rpccompat: dial tcp: lookup europe-west-1.tardigrade.io: no such host\n\tstorj.io/common/rpc.Dialer.dialTransport:211\n\tstorj.io/common/rpc.Dialer.dial:188\n\tstorj.io/common/rpc.Dialer.DialNodeURL:148\n\tstorj.io/storj/storagenode/preflight.(*LocalTime).getSatelliteTime:110\n\tstorj.io/storj/storagenode/preflight.(*LocalTime).Check.func1:67\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2020-09-17T04:13:07.570-0400 ERROR preflight:localtime unable to get satellite system time {“Satellite ID”: “12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB”, “error”: “rpccompat: dial tcp: lookup europe-north-1.tardigrade.io: no such host”, “errorVerbose”: “rpccompat: dial tcp: lookup europe-north-1.tardigrade.io: no such host\n\tstorj.io/common/rpc.Dialer.dialTransport:211\n\tstorj.io/common/rpc.Dialer.dial:188\n\tstorj.io/common/rpc.Dialer.DialNodeURL:148\n\tstorj.io/storj/storagenode/preflight.(*LocalTime).getSatelliteTime:110\n\tstorj.io/storj/storagenode/preflight.(*LocalTime).Check.func1:67\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2020-09-17T04:13:07.570-0400 ERROR preflight:localtime unable to get satellite system time {“Satellite ID”: “118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW”, “error”: “rpccompat: dial tcp: lookup satellite.stefan-benten.de: no such host”, “errorVerbose”: “rpccompat: dial tcp: lookup satellite.stefan-benten.de: no such host\n\tstorj.io/common/rpc.Dialer.dialTransport:211\n\tstorj.io/common/rpc.Dialer.dial:188\n\tstorj.io/common/rpc.Dialer.DialNodeURL:148\n\tstorj.io/storj/storagenode/preflight.(*LocalTime).getSatelliteTime:110\n\tstorj.io/storj/storagenode/preflight.(*LocalTime).Check.func1:67\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2020-09-17T04:13:07.570-0400 ERROR preflight:localtime unable to get satellite system time {“Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “error”: “rpccompat: dial tcp: lookup us-central-1.tardigrade.io: no such host”, “errorVerbose”: “rpccompat: dial tcp: lookup us-central-1.tardigrade.io: no such host\n\tstorj.io/common/rpc.Dialer.dialTransport:211\n\tstorj.io/common/rpc.Dialer.dial:188\n\tstorj.io/common/rpc.Dialer.DialNodeURL:148\n\tstorj.io/storj/storagenode/preflight.(*LocalTime).getSatelliteTime:110\n\tstorj.io/storj/storagenode/preflight.(*LocalTime).Check.func1:67\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2020-09-17T04:13:07.571-0400 ERROR preflight:localtime unable to get satellite system time {“Satellite ID”: “121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6”, “error”: “rpccompat: dial tcp: lookup asia-east-1.tardigrade.io: no such host”, “errorVerbose”: “rpccompat: dial tcp: lookup asia-east-1.tardigrade.io: no such host\n\tstorj.io/common/rpc.Dialer.dialTransport:211\n\tstorj.io/common/rpc.Dialer.dial:188\n\tstorj.io/common/rpc.Dialer.DialNodeURL:148\n\tstorj.io/storj/storagenode/preflight.(*LocalTime).getSatelliteTime:110\n\tstorj.io/storj/storagenode/preflight.(*LocalTime).Check.func1:67\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2020-09-17T04:13:07.571-0400 FATAL Failed preflight check. {“error”: “system clock is out of sync: system clock is out of sync with all trusted satellites”, “errorVerbose”: “system clock is out of sync: system clock is out of sync with all trusted satellites\n\tstorj.io/storj/storagenode/preflight.(*LocalTime).Check:96\n\tstorj.io/storj/storagenode.(*Peer).Run:722\n\tmain.cmdRun:204\n\tstorj.io/private/process.cleanup.func1.4:353\n\tstorj.io/private/process.cleanup.func1:371\n\tgithub.com/spf13/cobra.(*Command).execute:840\n\tgithub.com/spf13/cobra.(*Command).ExecuteC:945\n\tgithub.com/spf13/cobra.(*Command).Execute:885\n\tstorj.io/private/process.ExecWithCustomConfig:88\n\tstorj.io/private/process.Exec:65\n\tmain.(*service).Execute.func1:66\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}

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