Node Suddenly offline WTF?

Node Operators troubleshooting
1

It’s been operating for about 4 months without any hiccup, now in the last 2 days is offline 4 times. It comes back when I restart it. Running in a QNAP container. I see no errors in the logs and my public IP is correct.

This shitty forum wont let me post my logs because I can only post two links per message? I don’t see any links in the logs…

Anyway, All I see is
2024-04-28T14:33:44Z INFO Current binary version {“Process”: “storagenode-updater”, “Service”: “storagenode-updater”, “Version”: “v1.102.3”}
2024-04-28T14:33:44Z INFO Version is up to date {“Process”: “storagenode-updater”, “Service”: “storagenode-updater”}
On repeat

2

Put logs between ``` and ``` on separate lines, like so:

```
2024-04-28T14:33:44Z INFO Current binary version {“Process”: “storagenode-updater”, “Service”: “storagenode-updater”, “Version”: “v1.102.3”}
2024-04-28T14:33:44Z INFO Version is up to date {“Process”: “storagenode-updater”, “Service”: “storagenode-updater”}
```

Will become

2024-04-28T14:33:44Z INFO Current binary version {“Process”: “storagenode-updater”, “Service”: “storagenode-updater”, “Version”: “v1.102.3”}
2024-04-28T14:33:44Z INFO Version is up to date {“Process”: “storagenode-updater”, “Service”: “storagenode-updater”}

Likely your qnap get overwhelmed, disk cannot keep up, node consumes a lot of ram, and the OS kills the process. Check OS logs too.

I would not call the forum shitty just because you don’t know how to use it.

5 Likes
3

Node is still up and running, no other indication of an issue besides the Node is offline email I’m getting. The OS didn’t shut down any processes and it’s only using about 25% of the CPU and 55% of the RAM. I just received another down notice after rebooting yet again this morning, nothing in the OS logs. Rebooting again to bring back up.

Every second this thing is down my half a year investment is further and further down the drain. Not having an easy to use user friendly forum to go to to get quick help doesn’t help…thus…shitty.

I’ve made no configuration changes to it and it’s crashing every few hours

4

That last time I had a Port Forward misconfiguration error. I double checked all my port forward rules and they were fine, rebooting the node, everything is up again and no misconfiguration error.

5

Hello @bf7358699758de1eeebd,
Welcome to the forum!

I would recommend to search for FATAL error in your logs, also “ping satellite failed”.

6

Looks similar to this issue:

1 Like
8

I’m using enterprise grade Ubiquity hardware so it’s not my shitty router. I also have 1Gb internet connection that seems to be working just fine so it’s not that. Here are the logs from the latest overnight offline error:

2024-04-29T09:34:07Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode", "Version": "v1.102.3"}
2024-04-29T09:34:07Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode"}
2024-04-29T09:34:07Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode-updater", "Version": "v1.102.3"}
2024-04-29T09:34:07Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode-updater"}
2024-04-29T09:49:04Z    INFO    Downloading versions.   {"Process": "storagenode-updater", "Server Address": "https://version.storj.io"}
2024-04-29T09:49:07Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode", "Version": "v1.102.3"}
2024-04-29T09:49:07Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode"}
2024-04-29T09:49:07Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode-updater", "Version": "v1.102.3"}
2024-04-29T09:49:07Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode-updater"}
2024-04-29T10:04:04Z    INFO    Downloading versions.   {"Process": "storagenode-updater", "Server Address": "https://version.storj.io"}
2024-04-29T10:04:08Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode", "Version": "v1.102.3"}
2024-04-29T10:04:08Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode"}
2024-04-29T10:04:08Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode-updater", "Version": "v1.102.3"}
2024-04-29T10:04:08Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode-updater"}
2024-04-29T10:19:04Z    INFO    Downloading versions.   {"Process": "storagenode-updater", "Server Address": "https://version.storj.io"}
2024-04-29T10:19:07Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode", "Version": "v1.102.3"}
2024-04-29T10:19:07Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode"}
2024-04-29T10:19:07Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode-updater", "Version": "v1.102.3"}
2024-04-29T10:19:07Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode-updater"}
2024-04-29T10:34:04Z    INFO    Downloading versions.   {"Process": "storagenode-updater", "Server Address": "https://version.storj.io"}
2024-04-29T10:34:06Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode", "Version": "v1.102.3"}
2024-04-29T10:34:06Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode"}
2024-04-29T10:34:06Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode-updater", "Version": "v1.102.3"}
2024-04-29T10:34:06Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode-updater"}
2024-04-29T10:49:04Z    INFO    Downloading versions.   {"Process": "storagenode-updater", "Server Address": "https://version.storj.io"}
2024-04-29T10:49:07Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode", "Version": "v1.102.3"}
2024-04-29T10:49:07Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode"}
2024-04-29T10:49:07Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode-updater", "Version": "v1.102.3"}
2024-04-29T10:49:07Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode-updater"}
2024-04-29T11:04:04Z    INFO    Downloading versions.   {"Process": "storagenode-updater", "Server Address": "https://version.storj.io"}
2024-04-29T11:04:08Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode", "Version": "v1.102.3"}
2024-04-29T11:04:08Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode"}
2024-04-29T11:04:08Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode-updater", "Version": "v1.102.3"}
2024-04-29T11:04:08Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode-updater"}
2024-04-29T11:19:04Z    INFO    Downloading versions.   {"Process": "storagenode-updater", "Server Address": "https://version.storj.io"}
2024-04-29T11:19:07Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode", "Version": "v1.102.3"}
2024-04-29T11:19:07Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode"}
2024-04-29T11:19:07Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode-updater", "Version": "v1.102.3"}
2024-04-29T11:19:07Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode-updater"}
2024-04-29T11:34:03Z    INFO    Downloading versions.   {"Process": "storagenode-updater", "Server Address": "https://version.storj.io"}
2024-04-29T11:34:08Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode", "Version": "v1.102.3"}
2024-04-29T11:34:08Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode"}
2024-04-29T11:34:08Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode-updater", "Version": "v1.102.3"}
2024-04-29T11:34:08Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode-updater"}
2024-04-29T11:49:03Z    INFO    Downloading versions.   {"Process": "storagenode-updater", "Server Address": "https://version.storj.io"}
2024-04-29T11:49:07Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode", "Version": "v1.102.3"}
2024-04-29T11:49:07Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode"}
2024-04-29T11:49:07Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode-updater", "Version": "v1.102.3"}
2024-04-29T11:49:07Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode-updater"}
2024-04-29T12:04:04Z    INFO    Downloading versions.   {"Process": "storagenode-updater", "Server Address": "https://version.storj.io"}
2024-04-29T12:04:07Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode", "Version": "v1.102.3"}
2024-04-29T12:04:07Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode"}
2024-04-29T12:04:07Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode-updater", "Version": "v1.102.3"}
2024-04-29T12:04:07Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode-updater"}
2024-04-29T12:19:04Z    INFO    Downloading versions.   {"Process": "storagenode-updater", "Server Address": "https://version.storj.io"}
2024-04-29T12:19:07Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode", "Version": "v1.102.3"}
2024-04-29T12:19:07Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode"}
2024-04-29T12:19:08Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode-updater", "Version": "v1.102.3"}
2024-04-29T12:19:08Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode-updater"}
2024-04-29T12:34:04Z    INFO    Downloading versions.   {"Process": "storagenode-updater", "Server Address": "https://version.storj.io"}
2024-04-29T12:34:08Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode", "Version": "v1.102.3"}
2024-04-29T12:34:08Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode"}
2024-04-29T12:34:08Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode-updater", "Version": "v1.102.3"}
2024-04-29T12:34:08Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode-updater"}
2024-04-29T12:49:04Z    INFO    Downloading versions.   {"Process": "storagenode-updater", "Server Address": "https://version.storj.io"}
2024-04-29T12:49:06Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode", "Version": "v1.102.3"}
2024-04-29T12:49:06Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode"}
2024-04-29T12:49:06Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode-updater", "Version": "v1.102.3"}
2024-04-29T12:49:06Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode-updater"}
2024-04-29T13:04:06Z    INFO    Downloading versions.   {"Process": "storagenode-updater", "Server Address": "https://version.storj.io"}
2024-04-29T13:04:10Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode", "Version": "v1.102.3"}
2024-04-29T13:04:10Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode"}
2024-04-29T13:04:10Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode-updater", "Version": "v1.102.3"}
2024-04-29T13:04:10Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode-updater"}
2024-04-29T13:19:06Z    INFO    Downloading versions.   {"Process": "storagenode-updater", "Server Address": "https://version.storj.io"}
2024-04-29T13:19:09Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode", "Version": "v1.102.3"}
2024-04-29T13:19:09Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode"}
2024-04-29T13:19:09Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode-updater", "Version": "v1.102.3"}
2024-04-29T13:19:09Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode-updater"}
2024-04-29T13:34:06Z    INFO    Downloading versions.   {"Process": "storagenode-updater", "Server Address": "https://version.storj.io"}
2024-04-29T13:34:10Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode", "Version": "v1.102.3"}
2024-04-29T13:34:10Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode"}
2024-04-29T13:34:10Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode-updater", "Version": "v1.102.3"}
2024-04-29T13:34:10Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode-updater"}
2024-04-29T13:49:06Z    INFO    Downloading versions.   {"Process": "storagenode-updater", "Server Address": "https://version.storj.io"}
2024-04-29T13:49:10Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode", "Version": "v1.102.3"}
2024-04-29T13:49:10Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode"}
2024-04-29T13:49:10Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode-updater", "Version": "v1.102.3"}
2024-04-29T13:49:10Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode-updater"}
2024-04-29T14:04:06Z    INFO    Downloading versions.   {"Process": "storagenode-updater", "Server Address": "https://version.storj.io"}
2024-04-29T14:04:11Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode", "Version": "v1.102.3"}
2024-04-29T14:04:11Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode"}
2024-04-29T14:04:12Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode-updater", "Version": "v1.102.3"}
2024-04-29T14:04:12Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode-updater"}
2024-04-29T14:19:06Z    INFO    Downloading versions.   {"Process": "storagenode-updater", "Server Address": "https://version.storj.io"}
2024-04-29T14:19:10Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode", "Version": "v1.102.3"}
2024-04-29T14:19:10Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode"}
2024-04-29T14:19:10Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode-updater", "Version": "v1.102.3"}
2024-04-29T14:19:10Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode-updater"}
2024-04-29T09:34:04Z    INFO    Downloading versions.   {"Process": "storagenode-updater", "Server Address": "https://version.storj.io"}
2024-04-29T09:34:07Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode", "Version": "v1.102.3"}
2024-04-29T09:34:07Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode"}
2024-04-29T09:34:07Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode-updater", "Version": "v1.102.3"}
2024-04-29T09:34:07Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode-updater"}
2024-04-29T09:49:04Z    INFO    Downloading versions.   {"Process": "storagenode-updater", "Server Address": "https://version.storj.io"}
2024-04-29T09:49:07Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode", "Version": "v1.102.3"}
2024-04-29T09:49:07Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode"}
2024-04-29T09:49:07Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode-updater", "Version": "v1.102.3"}
2024-04-29T09:49:07Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode-updater"}
2024-04-29T10:04:04Z    INFO    Downloading versions.   {"Process": "storagenode-updater", "Server Address": "https://version.storj.io"}
2024-04-29T10:04:08Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode", "Version": "v1.102.3"}
2024-04-29T10:04:08Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode"}
2024-04-29T10:04:08Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode-updater", "Version": "v1.102.3"}
2024-04-29T10:04:08Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode-updater"}
2024-04-29T10:19:04Z    INFO    Downloading versions.   {"Process": "storagenode-updater", "Server Address": "https://version.storj.io"}
2024-04-29T10:19:07Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode", "Version": "v1.102.3"}
2024-04-29T10:19:07Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode"}
2024-04-29T10:19:07Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode-updater", "Version": "v1.102.3"}
2024-04-29T10:19:07Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode-updater"}
2024-04-29T10:34:04Z    INFO    Downloading versions.   {"Process": "storagenode-updater", "Server Address": "https://version.storj.io"}
2024-04-29T10:34:06Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode", "Version": "v1.102.3"}
2024-04-29T10:34:06Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode"}
2024-04-29T10:34:06Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode-updater", "Version": "v1.102.3"}
2024-04-29T10:34:06Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode-updater"}
2024-04-29T10:49:04Z    INFO    Downloading versions.   {"Process": "storagenode-updater", "Server Address": "https://version.storj.io"}
2024-04-29T10:49:07Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode", "Version": "v1.102.3"}
2024-04-29T10:49:07Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode"}
2024-04-29T10:49:07Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode-updater", "Version": "v1.102.3"}
2024-04-29T10:49:07Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode-updater"}
2024-04-29T11:04:04Z    INFO    Downloading versions.   {"Process": "storagenode-updater", "Server Address": "https://version.storj.io"}
2024-04-29T11:04:08Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode", "Version": "v1.102.3"}
2024-04-29T11:04:08Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode"}
2024-04-29T11:04:08Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode-updater", "Version": "v1.102.3"}
2024-04-29T11:04:08Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode-updater"}
2024-04-29T11:19:04Z    INFO    Downloading versions.   {"Process": "storagenode-updater", "Server Address": "https://version.storj.io"}
2024-04-29T11:19:07Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode", "Version": "v1.102.3"}
2024-04-29T11:19:07Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode"}
2024-04-29T11:19:07Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode-updater", "Version": "v1.102.3"}
2024-04-29T11:19:07Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode-updater"}
2024-04-29T11:34:03Z    INFO    Downloading versions.   {"Process": "storagenode-updater", "Server Address": "https://version.storj.io"}
2024-04-29T11:34:08Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode", "Version": "v1.102.3"}
2024-04-29T11:34:08Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode"}
2024-04-29T11:34:08Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode-updater", "Version": "v1.102.3"}
2024-04-29T11:34:08Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode-updater"}
2024-04-29T11:49:03Z    INFO    Downloading versions.   {"Process": "storagenode-updater", "Server Address": "https://version.storj.io"}
2024-04-29T11:49:07Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode", "Version": "v1.102.3"}
2024-04-29T11:49:07Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode"}
2024-04-29T11:49:07Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode-updater", "Version": "v1.102.3"}
2024-04-29T11:49:07Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode-updater"}
2024-04-29T12:04:04Z    INFO    Downloading versions.   {"Process": "storagenode-updater", "Server Address": "https://version.storj.io"}
2024-04-29T12:04:07Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode", "Version": "v1.102.3"}
2024-04-29T12:04:07Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode"}
2024-04-29T12:04:07Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode-updater", "Version": "v1.102.3"}
2024-04-29T12:04:07Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode-updater"}
2024-04-29T12:19:04Z    INFO    Downloading versions.   {"Process": "storagenode-updater", "Server Address": "https://version.storj.io"}
2024-04-29T12:19:07Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode", "Version": "v1.102.3"}
2024-04-29T12:19:07Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode"}
2024-04-29T12:19:08Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode-updater", "Version": "v1.102.3"}
2024-04-29T12:19:08Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode-updater"}
2024-04-29T12:34:04Z    INFO    Downloading versions.   {"Process": "storagenode-updater", "Server Address": "https://version.storj.io"}
2024-04-29T12:34:08Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode", "Version": "v1.102.3"}
2024-04-29T12:34:08Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode"}
2024-04-29T12:34:08Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode-updater", "Version": "v1.102.3"}
2024-04-29T12:34:08Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode-updater"}
2024-04-29T12:49:04Z    INFO    Downloading versions.   {"Process": "storagenode-updater", "Server Address": "https://version.storj.io"}
2024-04-29T12:49:06Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode", "Version": "v1.102.3"}
2024-04-29T12:49:06Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode"}
2024-04-29T12:49:06Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode-updater", "Version": "v1.102.3"}
2024-04-29T12:49:06Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode-updater"}
2024-04-29T13:04:06Z    INFO    Downloading versions.   {"Process": "storagenode-updater", "Server Address": "https://version.storj.io"}
2024-04-29T13:04:10Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode", "Version": "v1.102.3"}
2024-04-29T13:04:10Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode"}
2024-04-29T13:04:10Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode-updater", "Version": "v1.102.3"}
2024-04-29T13:04:10Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode-updater"}
2024-04-29T13:19:06Z    INFO    Downloading versions.   {"Process": "storagenode-updater", "Server Address": "https://version.storj.io"}
2024-04-29T13:19:09Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode", "Version": "v1.102.3"}
2024-04-29T13:19:09Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode"}
2024-04-29T13:19:09Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode-updater", "Version": "v1.102.3"}
2024-04-29T13:19:09Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode-updater"}
2024-04-29T13:34:06Z    INFO    Downloading versions.   {"Process": "storagenode-updater", "Server Address": "https://version.storj.io"}
2024-04-29T13:34:10Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode", "Version": "v1.102.3"}
2024-04-29T13:34:10Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode"}
2024-04-29T13:34:10Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode-updater", "Version": "v1.102.3"}
2024-04-29T13:34:10Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode-updater"}
2024-04-29T13:49:06Z    INFO    Downloading versions.   {"Process": "storagenode-updater", "Server Address": "https://version.storj.io"}
2024-04-29T13:49:10Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode", "Version": "v1.102.3"}
2024-04-29T13:49:10Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode"}
2024-04-29T13:49:10Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode-updater", "Version": "v1.102.3"}
2024-04-29T13:49:10Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode-updater"}
2024-04-29T14:04:06Z    INFO    Downloading versions.   {"Process": "storagenode-updater", "Server Address": "https://version.storj.io"}
2024-04-29T14:04:11Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode", "Version": "v1.102.3"}
2024-04-29T14:04:11Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode"}
2024-04-29T14:04:12Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode-updater", "Version": "v1.102.3"}
2024-04-29T14:04:12Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode-updater"}
2024-04-29T14:19:06Z    INFO    Downloading versions.   {"Process": "storagenode-updater", "Server Address": "https://version.storj.io"}
2024-04-29T14:19:10Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode", "Version": "v1.102.3"}
2024-04-29T14:19:10Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode"}
2024-04-29T14:19:10Z    INFO    Current binary version  {"Process": "storagenode-updater", "Service": "storagenode-updater", "Version": "v1.102.3"}
2024-04-29T14:19:10Z    INFO    Version is up to date   {"Process": "storagenode-updater", "Service": "storagenode-updater"}
11

I’m not technically savvy enough to set up an NGinx server to test, apologies if I seem frustrated but since I’ve made no changes on my end and this has been solid for 6 months (and I haven’t seen a dime yet from it because of the holdback policy), AND as you said, the logs are useless I’m pretty frustrated. Especially because I’m already down to almost 95% in just a coupl;e of days since this issue started. I DO want help, but it doesn’t sound like there are a whole lot of practical troubleshooting steps, which means you’re all going to permanently lose another node on this network and will NOT help the cause going forward.

My internet is not CGNAT, I’m also running other publicly accessible services from my network that work fine. I have a public IP address that has not changed.

14

Yes, I tried to get Nginx container installed but it couldn’t find the image. I found in another forum where someone had networking issues with QNAP Container Station and fixed it by removing and readding the app. I tried that and it’s been stable ever since.

Thanks for your help!

2 Likes
16

You checked the storagenode-updater logs, not the storagenode logs unfortunately.
You need to check the docker logs if you did not redirect logs to the file, otherwise you need to check your logs in your logs location, like

cat /mnt/storj/storagenode/storagenode.log