Hello friends! As you’re aware, we had a few issues you’ve flagged during last month’s payouts. We are still working through some issues, but we wanted to at least explain one of our interventions so far.
The payout process had a bug which resulted in using a fixed rather than dynamically adjusting exchange rate during the sending of the November payout. This week, we paid out differences exceeding $1, and any wallet with a lower amount will see the balance added to the regular payout in December.
There are obviously other issues with regard to unsubmitted but expired orders. We are still debating what to do there. Stay tuned!