Performing bandwidth usage rollups

Node Operators troubleshooting
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1

Bonjour,
Mon noeud est offline depuis plusieurs jours.
Je n’ai pas d’explication.
Je n’ai rien fait de spécial.
J’ai le message “performing bandwidth usage rollups”.
Je suis en 1.5.2 mais j’ai l’impression que je ne peux pas mettre à jour.
Quelqu’un peut-il m’aider?
Merci par avance pour vos réponses.

2

Essayez cette liste de contrôle

3

Hello, sorry for the late answer but each month, I have an issue so I’m a little bit fed up.
On the rooter side, everything looks good.
For the identity, do you have the command for Windows power shell?
My node is now in 1.6.2 without I do nothing.

4
5

Identity is ok.
The commands return me 2 and 3.

6

What problem are you facing ?

7

contact:service ping satellite failed {“Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs”, “attempts”: 9, “error”: “ping satellite error: rpccompat: dial tcp: lookup europe-west-1.tardigrade.io: no such host”, “errorVerbose”: “ping satellite error: rpccompat: dial tcp: lookup europe-west-1.tardigrade.io: no such host\n\tstorj.io/common/rpc.Dialer.dialTransport:290\n\tstorj.io/common/rpc.Dialer.dial:267\n\tstorj.io/common/rpc.Dialer.DialNodeURL:177\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:124\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:152\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2020-07-08T19:20:52.649+0200 ERROR contact:service ping satellite failed {“Satellite ID”: “118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW”, “attempts”: 9, “error”: “ping satellite error: rpccompat: dial tcp: lookup satellite.stefan-benten.de: no such host”, “errorVerbose”: “ping satellite error: rpccompat: dial tcp: lookup satellite.stefan-benten.de: no such host\n\tstorj.io/common/rpc.Dialer.dialTransport:290\n\tstorj.io/common/rpc.Dialer.dial:267\n\tstorj.io/common/rpc.Dialer.DialNodeURL:177\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:124\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:152\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2020-07-08T19:20:52.649+0200 ERROR contact:service ping satellite failed {“Satellite ID”: “121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6”, “attempts”: 9, “error”: “ping satellite error: rpccompat: dial tcp: lookup asia-east-1.tardigrade.io: no such host”, “errorVerbose”: “ping satellite error: rpccompat: dial tcp: lookup asia-east-1.tardigrade.io: no such host\n\tstorj.io/common/rpc.Dialer.dialTransport:290\n\tstorj.io/common/rpc.Dialer.dial:267\n\tstorj.io/common/rpc.Dialer.DialNodeURL:177\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:124\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:152\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2020-07-08T19:20:52.649+0200 ERROR contact:service ping satellite failed {“Satellite ID”: “1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE”, “attempts”: 9, “error”: “ping satellite error: rpccompat: dial tcp: lookup saltlake.tardigrade.io: no such host”, “errorVerbose”: “ping satellite error: rpccompat: dial tcp: lookup saltlake.tardigrade.io: no such host\n\tstorj.io/common/rpc.Dialer.dialTransport:290\n\tstorj.io/common/rpc.Dialer.dial:267\n\tstorj.io/common/rpc.Dialer.DialNodeURL:177\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:124\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:152\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2020-07-08T19:20:52.649+0200 ERROR contact:service ping satellite failed {“Satellite ID”: “12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB”, “attempts”: 9, “error”: “ping satellite error: rpccompat: dial tcp: lookup europe-north-1.tardigrade.io: no such host”, “errorVerbose”: “ping satellite error: rpccompat: dial tcp: lookup europe-north-1.tardigrade.io: no such host\n\tstorj.io/common/rpc.Dialer.dialTransport:290\n\tstorj.io/common/rpc.Dialer.dial:267\n\tstorj.io/common/rpc.Dialer.DialNodeURL:177\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:124\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:152\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2020-07-08T19:20:52.649+0200 ERROR contact:service ping satellite failed {“Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “attempts”: 9, “error”: “ping satellite error: rpccompat: dial tcp: lookup us-central-1.tardigrade.io: no such host”, “errorVerbose”: “ping satellite error: rpccompat: dial tcp: lookup us-central-1.tardigrade.io: no such host\n\tstorj.io/common/rpc.Dialer.dialTransport:290\n\tstorj.io/common/rpc.Dialer.dial:267\n\tstorj.io/common/rpc.Dialer.DialNodeURL:177\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatelliteOnce:124\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:152\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2020-07-08T19:20:53.605+0200 ERROR Failed sending report {“error”: “lookup collectora.storj.io: no such host”}
2020-07-08T19:21:38.003+0200 ERROR Failed sending report {“error”: “lookup collectora.storj.io: no such host”}
2020-07-08T19:27:48.718+0200 INFO bandwidth Performing bandwidth usage rollups
2020-07-08T20:27:46.181+0200 INFO bandwidth Performing bandwidth usage rollups

8

Are you using docker or Windows GUI ?

9

Looks like a DNS resolver issue. I had this problem ages ago and it turned out I just needed to reset my router. For whatever reason it only affected the storage node and nothing else, but a router reset fixed it after hours spent trying to figure out why only the node was having connection issues. This was on a linux docker install.

10

I use Windows.
I try to reset the rooter.

11

Always not good:
2020-07-08T21:42:01.366+0200 INFO Configuration loaded {“Location”: “C:\Program Files\Storj\Storage Node\config.yaml”}
2020-07-08T21:42:02.654+0200 INFO Operator email {“Address”: “xxxxxxxxxx@xxxx.com”}
2020-07-08T21:42:02.654+0200 INFO Operator wallet {“Address”: “0xyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy”}
2020-07-08T21:42:06.072+0200 INFO Telemetry enabled
2020-07-08T21:42:06.326+0200 INFO db.migration Database Version {“version”: 42}
2020-07-08T21:42:07.987+0200 INFO preflight:localtime start checking local system clock with trusted satellites’ system clock.
2020-07-08T21:42:08.841+0200 INFO preflight:localtime local system clock is in sync with trusted satellites’ system clock.
2020-07-08T21:42:08.845+0200 INFO trust Scheduling next refresh {“after”: “6h18m55.164900172s”}
2020-07-08T21:42:08.845+0200 INFO Node zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz started
2020-07-08T21:42:08.845+0200 INFO Public server started on [::]:28967
2020-07-08T21:42:08.845+0200 INFO Private server started on 127.0.0.1:7778
2020-07-08T21:42:08.845+0200 INFO bandwidth Performing bandwidth usage rollups
2020-07-08T21:43:50.440+0200 INFO Interrogate request received.
2020-07-08T21:44:59.497+0200 ERROR nodestats:cache Get disk space usage query failed {“error”: “node stats service error: context canceled”, “errorVerbose”: “node stats service error: context canceled\n\tstorj.io/storj/storagenode/nodestats.(*Service).GetDailyStorageUsage:115\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheSpaceUsage.func1:162\n\tstorj.io/storj/storagenode/nodestats.(*Cache).satelliteLoop:233\n\tstorj.io/storj/storagenode/nodestats.(*Cache).CacheSpaceUsage:161\n\tstorj.io/storj/storagenode/nodestats.(*Cache).Run.func3:117\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/common/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}

12

How is your disk connected?
Also, please, update your storagenode (elevated PowerShell):

Restart-Service storagenode-updater
Start-Sleep 60
Get-Content -Tail 20 "$Env:ProgramFiles\Storj\Storage Node\storagenode.log"

If it’s a docker version, then: https://documentation.storj.io/setup/cli/software-updates

13

Get-Content : Impossible de trouver le chemin d’accès «C:\Program Files (x86)\Storj\Storage Node\storagenode.log», car
il n’existe pas.
Au caractère Ligne:1 : 1

  • Get-Content -Tail 20 "$Env:ProgramFiles\Storj\Storage Node\storagenod …
  •   + CategoryInfo          : ObjectNotFound: (C:\Program File...storagenode.log:String) [Get-Content], ItemNotFoundEx
 ception
  + FullyQualifiedErrorId : PathNotFound,Microsoft.PowerShell.Commands.GetContentCommand
14

If I modify the folder, because I’m on a 64 bits windows 10:
PS C:\WINDOWS\system32> Get-Content -Tail 20 “$Env:C:\Program Files\Storj\Storage Node\storagenode.log”
2020-07-09T05:42:08.848+0200 INFO bandwidth Performing bandwidth usage rollups
2020-07-09T06:42:08.861+0200 INFO bandwidth Performing bandwidth usage rollups
2020-07-09T07:42:08.863+0200 INFO bandwidth Performing bandwidth usage rollups
2020-07-09T08:08:53.260+0200 INFO trust Scheduling next refresh {“after”: “7h40m45.423767913s”}
2020-07-09T08:42:08.852+0200 INFO bandwidth Performing bandwidth usage rollups
2020-07-09T09:42:08.850+0200 INFO bandwidth Performing bandwidth usage rollups
2020-07-09T10:42:08.859+0200 INFO bandwidth Performing bandwidth usage rollups
2020-07-09T11:32:59.834+0200 ERROR Failed sending report {“error”: “lookup collectora.storj.io: no such host”}
2020-07-09T11:33:54.795+0200 ERROR Failed sending report {“error”: “lookup collectora.storj.io: no such host”}
2020-07-09T11:34:43.016+0200 ERROR Failed sending report {“error”: “lookup collectora.storj.io: no such host”}
2020-07-09T11:42:08.846+0200 INFO bandwidth Performing bandwidth usage rollups
2020-07-09T12:42:08.854+0200 INFO bandwidth Performing bandwidth usage rollups
2020-07-09T13:42:08.858+0200 INFO bandwidth Performing bandwidth usage rollups
2020-07-09T14:42:08.859+0200 INFO bandwidth Performing bandwidth usage rollups
2020-07-09T15:42:08.853+0200 INFO bandwidth Performing bandwidth usage rollups
2020-07-09T15:49:39.307+0200 INFO trust Scheduling next refresh {“after”: “3h19m30.296658369s”}
2020-07-09T16:42:08.864+0200 INFO bandwidth Performing bandwidth usage rollups
2020-07-09T17:42:08.859+0200 INFO bandwidth Performing bandwidth usage rollups
2020-07-09T18:42:08.850+0200 INFO bandwidth Performing bandwidth usage rollups
2020-07-09T19:09:10.202+0200 INFO trust Scheduling next refresh {“after”: “8h56m18.121391299s”}

15

Is your node online?

16

Unfortunately not.
This is what I explained I the first post.

17

Then lets check everything together:
ok, let check it together.

  1. WAN IP on the main page of the router. Please, compare it with IP there: https://www.yougetsignal.com/tools/open-ports/ , they should match
  2. Local IP in the port forwarding rule, it should be the same as IP of your PC with storagenode
  3. nslookup your.ddns.address 8.8.8.8 should return the same IP as p.1
  4. If you do not have a DDNS hostname, it’s time to create it: Step 3. Setup Port Forwarding - Storj Node Operator Docs
  5. Firewall. It should have an incoming rule to allow any traffic from any source to the TCP 28967 and UDP 28967 port and your PC as a destination. If you have any outgoing rule, then you should create an outgoing rule to allow any traffic from your PC as a source and any host with any port as a destination:
18

Hello,

Everything is fine in firewall, ports, etc…
In the yaml file my IP start with 86…
and now, mi IP start with 90…
How can I change that in the Storj settings?

Thanks in advance.

19

You need to set up a DDNS as you clearly don’t have a static IP. Please use the links @Alexey provided. Let us know if you have any followup questions.

After setting up the DDNS, you need to replace the IP in the config.yaml file with the DDNS domain you registered. Then restart your node.

20

YYYYYYYYYYYYYYYEEEEEEEEEEEEEESSSSSSSSSSSSSSS!!!
Now, it’s work: I’m online.
All that for on IP address.
Normaly, my IP doesn’t change, but it appears, I don’t know why.
I will see in a second time fir the DDNS.
Thanks a lot everybody.