I didnt do anything and now it works. I did test different PCs and there browsers and they all got the same thing. But now it all works.
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Happy to hear its now working correctly for you. Sometimes clearing the cache and cookies can also resolve glitches that may occur. Please feel free to contact our support team for faster responses to any issues with our app. Thank you,
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Well it was working and now its no longer working, and again I changed nothingā¦
Please contact our support team at support@photosplus.app so that we can assist you with why this seems to be occurring for your account and not others. Without knowing which account is being affected, itās very difficult for us to try to find out why, and weād like to keep this forum for general question and features about this app if possible rather than support issues. Thank you.
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I donāt understand why you cant import from an existing bucket. That is the huge road block for me, and Iām sure many other users of storj, that are using this service to store our content already. Iāve been looking for a good photo managment app to use, and this app hits many marks, but Iām not willing to download almost a TB of photos to my computer or phone just to upload them back to the exact same service. Just makes no sense.
If you are advertising that you work great with storj and other compatible S3 storageā¦ you should focus on being able to work with existing users of this storage, not just on moving people from traditional photo storage like Google.
May I suggest something like the import using Google Takeout files, but an import from existing bucket? I donāt see how this could be a difficult taskā¦ I can do it with one rclone command, however if I do move my photos from my other bucket directly, they donāt show up in the app because they werent āsyncedā using it.
If Iām missing something and it can already be done, please share!
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Thank you for your comments. We are actually working on offering an import option from s3 compatible storage. We already have an import option from google photos (via google takeout) but didnāt think there were too many people in your situation.
The reason you canāt just add photos directly to the bucket is because Photos+ is a lot more than just a S3 browser. It pre-processes all the photos and videos for geolocation and AI image classification and also creates optimized cached versions for sharing purposes and to save on bandwidth for in app views. So all this stuff needs to first occur for each photo thatās is either imported from other sources or uploaded through the app.
When this feature is complete, youāll be able to provide a source storage location (s3 bucket) and the import utility will automatically download all the photos from your bucket, process them and add them to Photos+ so you wonāt have to download them to your computer or app only to re-upload them to Photos+.
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okay thankyou very much. Iāll await this feature release
Weāve now added the ability to import your photos and videos from other S3 compatible storage platforms in addition to importing from Google Photos. Please try it out and let us know how it works for you.
In our internal testing, we were able to import approximately 100 to 200 GB of data per hour! Of course this will depend on the download and upload speeds of your source and destination buckets.
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Hi @Alexey and others, nice to meet you all!
Maybe you talked about it in this forum page but I prefer to ask my question so as not to forget it 
Do you know if there will soon be a version of Photos+ hosted on Windows 10 that will allow users to automate the transfer of files from Google Photos to Photos+?
Thank you guys, see you soon 
I think that is a question only @photosplusapp could answer.
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Hi @photosplusapp I recently downloaded your app on iOS. I see I am in a 14 day free trial. Are you still honoring the subscription discount for Storj users? Iāve set up my S3 already and started a backup. Thanks!