Storage Node Offline and Port Not Open?

Node Operators troubleshooting
, ,
1

Ok So to say the least I am new at this but very interested.
To start I went through the documentation and I set up port forwarding.
I used ipconfig to find my IPv4 address and I made it static on my router.
Next, I went on to google and looked up my IP address. This is the IP address I set up with port forwarding on port 28967. That being said I did the rest of the steps with ease and launched the storj node application which lanched my node and took me to the localhost page with the dashboard.
It says my node is offline. So I looked deeper at what did I do wrong. I set up my node downloaded and redownloaded it two times first time using my IPv4 IP address and then using the IP address I got in google when I searched what is my ip. It has not worked and I am getting quite frustrated. I went to this website Open Port Check Tool - Test Port Forwarding on Your Router and tested the port and it said the port is closed. I don’t understand what I am doing wrong if I have done all the direction extensive research and still have not got it to go online. Can someone please help!

Also I have read alot about the config.yaml file in my file for so i would like to give some details on what is in it.
For the contact.external-address it is my IPv4 address:28967
For the server address, it is my IPv4 address:28967

Now I know the first thing is to get this port open which I thought I did but I guess not.
If anyone has some insight on that it would be great. For me, I went to my default gateway on my router when into the firewall port forwarding section and added a rule for TCP on server IPv4 address when it was added it showed my WAN address and the port that was added.

The documentation for running commands on the storj is very slime. The only command I have been running is the Restart-Service storagenode so every time I change something I can see if it has come online yet.

I would also like to not I created an inbound and outbound rule on my windows firewall on the computer I am running the server on for the port 28967. If anyone has any advice it would be greatly appreciated.

2

Hello,
do you have storagenode on windows?
What about FW on server?
What is in the logs?

3

I have storagenode on windows yes.
I dont know what FW is and I dont know how to access the logs.

4

Firewall on windows. Maybe Firewall on windows block connection at ports 28967

And how to check logs
https://documentation.storj.io/resources/faq/check-logs

5

No I created a Inbound and OUtbound Rule for 28967

6

Show last 10 lines from the log

1 Like
7

How do I access the log?

8
9

I am running the command in my powershell giving it the path of C:\Program Files\Storj\Storage Node to were all my Storj Node stuff is but it keeps give me an error. It says give it a path to were you log is but it does not seem to have a log inside this folder.

10

I am running the command in my powershell giving it the path of C:\Program Files\Storj\Storage Node to were all my Storj Node stuff is but it keeps give me an error. It says give it a path to were you log is but it does not seem to have a log inside this folder.

11

Sorry forgot to hit the reply button.

12

Can you show the command and result in a screenshot ?

13

Hello @ChalantJonas ,
Welcome to the forum!

Please, remove any Outbound rules from your firewall.
To check logs in PowerShell, copy this command and execute,

cat -tail 20 "C:\Program Files\Storj\Storage Node\storagenode.log"

then copy resulting text here.

14

2021-04-06T18:07:11.548-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “121RTSDpyNZVcEU84Ticf2
L1nti
uUimbWgfATz21tuvgk3vzoA6”, “attempts”: 3, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63H
pQvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o time
out”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu
7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storage
node/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstor
j.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/comm
on/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:07:12.800-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaT
LGzwY
9G24tbiigLiXpmZWKwmcNDDs”, “attempts”: 3, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63H
pQvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o time
out”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu
7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storage
node/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstor
j.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/comm
on/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:07:34.583-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “12tRQrMTWUWwzwGh18i7Fq
s67km
dhH9t6aToeiwbo5mfS2rUmo”, “attempts”: 4, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63Hp
QvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeo
ut”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu7
bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storagen
ode/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj
.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/commo
n/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:07:34.648-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “1wFTAgs9DP5RSnCqKV1eLf
6N9wt
k4EAtmN5DpSxcs8EjT69tGE”, “attempts”: 4, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63Hp
QvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeo
ut”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu7
bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storagen
ode/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj
.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/commo
n/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:07:34.656-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “12EayRS2V1kEsWESU9QMRs
eFhdx
YxKicsiFmxrsLZHeLUtdps3S”, “attempts”: 4, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63H
pQvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o time
out”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu
7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storage
node/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstor
j.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/comm
on/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:07:35.299-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “12rfG3sh9NCWiX3ivPjq2H
tdLmb
qCrvHVEzJubnzFzosMuawymB”, “attempts”: 4, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63H
pQvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o time
out”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu
7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storage
node/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstor
j.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/comm
on/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:07:36.259-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “121RTSDpyNZVcEU84Ticf2
L1nti
uUimbWgfATz21tuvgk3vzoA6”, “attempts”: 4, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63H
pQvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o time
out”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu
7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storage
node/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstor
j.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/comm
on/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:07:37.292-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaT
LGzwY
9G24tbiigLiXpmZWKwmcNDDs”, “attempts”: 4, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63H
pQvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o time
out”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu
7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storage
node/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstor
j.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/comm
on/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:08:02.908-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “12tRQrMTWUWwzwGh18i7Fq
s67km
dhH9t6aToeiwbo5mfS2rUmo”, “attempts”: 5, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63Hp
QvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeo
ut”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu7
bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storagen
ode/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj
.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/commo
n/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:08:02.949-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “1wFTAgs9DP5RSnCqKV1eLf
6N9wt
k4EAtmN5DpSxcs8EjT69tGE”, “attempts”: 5, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63Hp
QvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeo
ut”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu7
bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storagen
ode/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj
.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/commo
n/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:08:03.835-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “12rfG3sh9NCWiX3ivPjq2H
tdLmb
qCrvHVEzJubnzFzosMuawymB”, “attempts”: 5, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63H
pQvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o time
out”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu
7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storage
node/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstor
j.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/comm
on/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:08:04.959-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “121RTSDpyNZVcEU84Ticf2
L1nti
uUimbWgfATz21tuvgk3vzoA6”, “attempts”: 5, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63H
pQvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o time
out”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu
7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storage
node/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstor
j.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/comm
on/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:08:05.893-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “12EayRS2V1kEsWESU9QMRs
eFhdx
YxKicsiFmxrsLZHeLUtdps3S”, “attempts”: 5, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63H
pQvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o time
out”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu
7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storage
node/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstor
j.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/comm
on/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:08:06.176-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaT
LGzwY
9G24tbiigLiXpmZWKwmcNDDs”, “attempts”: 5, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63H
pQvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o time
out”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu
7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storage
node/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstor
j.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/comm
on/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:08:39.215-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “12tRQrMTWUWwzwGh18i7Fq
s67km
dhH9t6aToeiwbo5mfS2rUmo”, “attempts”: 6, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63Hp
QvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeo
ut”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu7
bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storagen
ode/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj
.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/commo
n/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:08:39.389-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “1wFTAgs9DP5RSnCqKV1eLf
6N9wt
k4EAtmN5DpSxcs8EjT69tGE”, “attempts”: 6, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63Hp
QvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeo
ut”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu7
bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storagen
ode/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj
.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/commo
n/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:08:40.425-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “12rfG3sh9NCWiX3ivPjq2H
tdLmb
qCrvHVEzJubnzFzosMuawymB”, “attempts”: 6, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63H
pQvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o time
out”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu
7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storage
node/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstor
j.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/comm
on/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:08:42.149-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “12EayRS2V1kEsWESU9QMRs
eFhdx
YxKicsiFmxrsLZHeLUtdps3S”, “attempts”: 6, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63H
pQvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o time
out”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu
7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storage
node/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstor
j.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/comm
on/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:08:42.415-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “121RTSDpyNZVcEU84Ticf2
L1nti
uUimbWgfATz21tuvgk3vzoA6”, “attempts”: 6, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63H
pQvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o time
out”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu
7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storage
node/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstor
j.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/comm
on/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:08:43.598-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaT
LGzwY
9G24tbiigLiXpmZWKwmcNDDs”, “attempts”: 6, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63H
pQvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o time
out”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu
7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storage
node/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstor
j.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/comm
on/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:09:31.535-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “12tRQrMTWUWwzwGh18i7Fq
s67km
dhH9t6aToeiwbo5mfS2rUmo”, “attempts”: 7, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63Hp
QvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeo
ut”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu7
bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storagen
ode/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj
.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/commo
n/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:09:31.811-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “1wFTAgs9DP5RSnCqKV1eLf
6N9wt
k4EAtmN5DpSxcs8EjT69tGE”, “attempts”: 7, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63Hp
QvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeo
ut”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu7
bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storagen
ode/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj
.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/commo
n/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}

I ALSO GOT THIS ON MY DASHBOARD

Your node has been disqualified on 12tRQrMTWUWwzwGh18i7Fqs67kmdhH9t6aToeiwbo5mfS2rUmo 1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE 121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6 12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S 12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs 12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB . If you have any questions regarding this please check our Node Operators thread on Storj forum.

15

uUimbWgfATz21tuvgk3vzoA6", “attempts”: 6, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63H
pQvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o time
out”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu
7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storage
node/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstor
j.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/comm
on/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:08:43.598-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaT
LGzwY
9G24tbiigLiXpmZWKwmcNDDs”, “attempts”: 6, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63H
pQvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o time
out”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu
7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storage
node/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstor
j.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/comm
on/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:09:31.535-0700 ERROR contact:service ping satellite failed {“Satellite ID”: "12tRQrMTWUWwzwGh18i7Fq

17

How is your HDD connected ?

18

unnamed (13)
unnamed (13)3024Ă—4032 1.55 MB

1 Like
19

I have a Dell PowerEdge T320 Tower

20

You have deleted a post mentioning that your node has been disqualified. Is it still true for your node ?

21

If your node is disqualified - you need to remove this identity, all related data and start to generate a new identity, sign it with a new authorization token and start with clean storage.

Regarding your network configuration - you specified an internal IP as your external address, this will not work. You must use the public accessible address instead.
If your public IP is static (unlikely), you can take it from Open Port Check Tool - Test Port Forwarding on Your Router
If it’s not static, you will be forced to update your external address manually every time when your ISP change it. The other way is to use a DDNS hostname instead: https://documentation.storj.io/dependencies/port-forwarding#setup-dynamic-dns-service-hostname-configuration