Storage Node Offline and Port Not Open?

[ChalantJonas]

How do I access the log?

[Krystof]

Storage Node Offline and Port Not Open?

Firewall on windows. Maybe Firewall on windows block connection at ports 28967 And how to check logs https://documentation.storj.io/resources/faq/check-logs

[ChalantJonas]

I am running the command in my powershell giving it the path of C:\Program Files\Storj\Storage Node to were all my Storj Node stuff is but it keeps give me an error. It says give it a path to were you log is but it does not seem to have a log inside this folder.

[ChalantJonas]

I am running the command in my powershell giving it the path of C:\Program Files\Storj\Storage Node to were all my Storj Node stuff is but it keeps give me an error. It says give it a path to were you log is but it does not seem to have a log inside this folder.

[ChalantJonas]

Sorry forgot to hit the reply button.

[nerdatwork]

Can you show the command and result in a screenshot ?

[Alexey]

Hello @ChalantJonas ,
Welcome to the forum!

Please, remove any Outbound rules from your firewall.
To check logs in PowerShell, copy this command and execute,

cat -tail 20 "C:\Program Files\Storj\Storage Node\storagenode.log"

then copy resulting text here.

[ChalantJonas]

2021-04-06T18:07:11.548-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “121RTSDpyNZVcEU84Ticf2
L1nti
uUimbWgfATz21tuvgk3vzoA6”, “attempts”: 3, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63H
pQvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o time
out”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu
7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storage
node/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstor
j.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/comm
on/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:07:12.800-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaT
LGzwY
9G24tbiigLiXpmZWKwmcNDDs”, “attempts”: 3, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63H
pQvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o time
out”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu
7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storage
node/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstor
j.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/comm
on/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:07:34.583-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “12tRQrMTWUWwzwGh18i7Fq
s67km
dhH9t6aToeiwbo5mfS2rUmo”, “attempts”: 4, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63Hp
QvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeo
ut”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu7
bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storagen
ode/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj
.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/commo
n/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:07:34.648-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “1wFTAgs9DP5RSnCqKV1eLf
6N9wt
k4EAtmN5DpSxcs8EjT69tGE”, “attempts”: 4, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63Hp
QvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeo
ut”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu7
bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storagen
ode/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj
.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/commo
n/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:07:34.656-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “12EayRS2V1kEsWESU9QMRs
eFhdx
YxKicsiFmxrsLZHeLUtdps3S”, “attempts”: 4, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63H
pQvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o time
out”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu
7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storage
node/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstor
j.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/comm
on/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:07:35.299-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “12rfG3sh9NCWiX3ivPjq2H
tdLmb
qCrvHVEzJubnzFzosMuawymB”, “attempts”: 4, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63H
pQvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o time
out”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu
7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storage
node/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstor
j.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/comm
on/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:07:36.259-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “121RTSDpyNZVcEU84Ticf2
L1nti
uUimbWgfATz21tuvgk3vzoA6”, “attempts”: 4, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63H
pQvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o time
out”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu
7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storage
node/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstor
j.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/comm
on/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:07:37.292-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaT
LGzwY
9G24tbiigLiXpmZWKwmcNDDs”, “attempts”: 4, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63H
pQvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o time
out”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu
7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storage
node/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstor
j.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/comm
on/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:08:02.908-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “12tRQrMTWUWwzwGh18i7Fq
s67km
dhH9t6aToeiwbo5mfS2rUmo”, “attempts”: 5, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63Hp
QvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeo
ut”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu7
bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storagen
ode/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj
.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/commo
n/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:08:02.949-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “1wFTAgs9DP5RSnCqKV1eLf
6N9wt
k4EAtmN5DpSxcs8EjT69tGE”, “attempts”: 5, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63Hp
QvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeo
ut”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu7
bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storagen
ode/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj
.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/commo
n/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:08:03.835-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “12rfG3sh9NCWiX3ivPjq2H
tdLmb
qCrvHVEzJubnzFzosMuawymB”, “attempts”: 5, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63H
pQvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o time
out”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu
7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storage
node/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstor
j.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/comm
on/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:08:04.959-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “121RTSDpyNZVcEU84Ticf2
L1nti
uUimbWgfATz21tuvgk3vzoA6”, “attempts”: 5, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63H
pQvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o time
out”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu
7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storage
node/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstor
j.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/comm
on/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:08:05.893-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “12EayRS2V1kEsWESU9QMRs
eFhdx
YxKicsiFmxrsLZHeLUtdps3S”, “attempts”: 5, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63H
pQvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o time
out”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu
7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storage
node/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstor
j.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/comm
on/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:08:06.176-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaT
LGzwY
9G24tbiigLiXpmZWKwmcNDDs”, “attempts”: 5, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63H
pQvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o time
out”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu
7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storage
node/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstor
j.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/comm
on/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:08:39.215-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “12tRQrMTWUWwzwGh18i7Fq
s67km
dhH9t6aToeiwbo5mfS2rUmo”, “attempts”: 6, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63Hp
QvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeo
ut”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu7
bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storagen
ode/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj
.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/commo
n/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:08:39.389-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “1wFTAgs9DP5RSnCqKV1eLf
6N9wt
k4EAtmN5DpSxcs8EjT69tGE”, “attempts”: 6, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63Hp
QvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeo
ut”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu7
bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storagen
ode/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj
.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/commo
n/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:08:40.425-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “12rfG3sh9NCWiX3ivPjq2H
tdLmb
qCrvHVEzJubnzFzosMuawymB”, “attempts”: 6, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63H
pQvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o time
out”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu
7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storage
node/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstor
j.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/comm
on/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:08:42.149-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “12EayRS2V1kEsWESU9QMRs
eFhdx
YxKicsiFmxrsLZHeLUtdps3S”, “attempts”: 6, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63H
pQvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o time
out”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu
7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storage
node/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstor
j.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/comm
on/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:08:42.415-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “121RTSDpyNZVcEU84Ticf2
L1nti
uUimbWgfATz21tuvgk3vzoA6”, “attempts”: 6, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63H
pQvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o time
out”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu
7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storage
node/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstor
j.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/comm
on/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:08:43.598-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaT
LGzwY
9G24tbiigLiXpmZWKwmcNDDs”, “attempts”: 6, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63H
pQvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o time
out”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu
7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storage
node/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstor
j.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/comm
on/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:09:31.535-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “12tRQrMTWUWwzwGh18i7Fq
s67km
dhH9t6aToeiwbo5mfS2rUmo”, “attempts”: 7, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63Hp
QvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeo
ut”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu7
bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storagen
ode/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj
.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/commo
n/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:09:31.811-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “1wFTAgs9DP5RSnCqKV1eLf
6N9wt
k4EAtmN5DpSxcs8EjT69tGE”, “attempts”: 7, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63Hp
QvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeo
ut”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu7
bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storagen
ode/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstorj
.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/commo
n/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}

I ALSO GOT THIS ON MY DASHBOARD

Your node has been disqualified on 12tRQrMTWUWwzwGh18i7Fqs67kmdhH9t6aToeiwbo5mfS2rUmo 1wFTAgs9DP5RSnCqKV1eLf6N9wtk4EAtmN5DpSxcs8EjT69tGE 121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6 12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S 12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs 12rfG3sh9NCWiX3ivPjq2HtdLmbqCrvHVEzJubnzFzosMuawymB . If you have any questions regarding this please check our Node Operators thread on Storj forum.

[ChalantJonas]

uUimbWgfATz21tuvgk3vzoA6", “attempts”: 6, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63H
pQvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o time
out”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu
7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storage
node/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstor
j.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/comm
on/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:08:43.598-0700 ERROR contact:service ping satellite failed {“Satellite ID”: “12L9ZFwhzVpuEKMUNUqkaT
LGzwY
9G24tbiigLiXpmZWKwmcNDDs”, “attempts”: 6, “error”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63H
pQvWHazFFjVLYmFy1XtxM1sbt3bxu7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o time
out”, “errorVerbose”: “ping satellite error: failed to dial storage node (ID: 1XT8HgbAx63HpQvWHazFFjVLYmFy1XtxM1sbt3bxu
7bev9r2Cz) at address 192.168.254.164:28967: rpc: dial tcp 192.168.254.164:28967: i/o timeout\n\tstorj.io/storj/storage
node/contact.(*Service).pingSatelliteOnce:141\n\tstorj.io/storj/storagenode/contact.(*Service).pingSatellite:95\n\tstor
j.io/storj/storagenode/contact.(*Chore).updateCycles.func1:87\n\tstorj.io/common/sync2.(*Cycle).Run:92\n\tstorj.io/comm
on/sync2.(*Cycle).Start.func1:71\n\tgolang.org/x/sync/errgroup.(*Group).Go.func1:57”}
2021-04-06T18:09:31.535-0700 ERROR contact:service ping satellite failed {“Satellite ID”: "12tRQrMTWUWwzwGh18i7Fq

[nerdatwork]

How is your HDD connected ?

[ChalantJonas]

[ChalantJonas]

I have a Dell PowerEdge T320 Tower

[nerdatwork]

You have deleted a post mentioning that your node has been disqualified. Is it still true for your node ?

[Alexey]

If your node is disqualified - you need to remove this identity, all related data and start to generate a new identity, sign it with a new authorization token and start with clean storage.

Regarding your network configuration - you specified an internal IP as your external address, this will not work. You must use the public accessible address instead.
If your public IP is static (unlikely), you can take it from Open Port Check Tool - Test Port Forwarding on Your Router
If it’s not static, you will be forced to update your external address manually every time when your ISP change it. The other way is to use a DDNS hostname instead: https://documentation.storj.io/dependencies/port-forwarding#setup-dynamic-dns-service-hostname-configuration

[ChalantJonas]

This is what I added to my router for the port forwarding. That IP address is the IP address that I get when I type what is my IP into chrome. That is the external address I am assuming. Therefore the port should be open correct or does there have to be something on it? All I know if I put that in place on the router configurations and when I go to the website Open Port Check Tool I test the port and it says it is closed? What could it be?

[Alexey]

The external address is in “Public IP Address” column, not the address what you typed in your browser to access the router’s console. The address you typed is a local IP address of your router inside the local network, it’s not accessible from outside.

The port will be opened if:

• you have a public IP, i.e. your WAN IP on the status page of your router is match the IP on yougetsignal;
• you made a port forwarding rule to the device with storagenode for port 28967 (or any other, which you assigned to your node in its configuration or docker run command);
• you added exception rule to your firewall to allow any incoming connections to port 28967 (or any other, which you assigned to your node in its configuration or docker run command);
• the destination service is running (i.e. your storagenode is up and running and not restarting).

[ChalantJonas]

I have done all these things the only thing that is current is that I have taken down the node. How do I go about testing the port when the node is not running?
The WAN IP matches the IP on yougetsignal. I made a port forwarding rule. I also have a rule on my windows 2012 to enable the inbound port from to come in coming.

[Alexey]

@ChalantJonas

when the node is not running?

It’s not possible to test, except run some other service with the same port instead of storagenode.

[tejasdesai8]

Do you have any updates for on this outage? I am getting the same error, I am new to storj. First Setup
System Configuration
Raspberry Pi 4
Raspberry Light OS
DNS through no ip
network provider Bell

[nerdatwork]

Welcome to the forum @tejasdesai8 !

Your node is not reachable.

Check this post.

My Node is OFFLINE for 2 hours

It should connect in seconds. There are a few things you should check. Start with checking the port. On https://www.yougetsignal.com/tools/open-ports/?port=28967 you can fill in the domain or IP you are using in the run command. Then check the port. If it’s closed, it could still be several things. Make sure the WAN IP you see in your router settings matches the IP shown on the above page. Make sure your port forward is set up correctly. That means no filter on incoming IPs, forwarding to th…