Test on User Testing App

Hi,

Just received a request to do a test on User Testing web site.
I had to install a chrome extension in order to record my screen.
I try to start the test but when I click on “Start Recorder” on User Testing website, nothing happens :frowning:

Does anyone experience the same thing?
Thanks for your help!

had the same problem. closed chrome and started it again, then it worked. Or maybe it worked because I first went into the config of the plugin where it asked for many permissions.
However, I aborted the test because it bothered me that I was supposed to record my whole screen and record what I’m saying…

I did the test!
I don’t know what was the problem but I made it on another laptop.

Indeed, it request to record your screen and what you’re saying. This is to collect your impressions and feedback during the test.

Had issues too. See:

I got invited to the test, but it said there were no tests available.

You were probably too late then. They may have only needed a certain amount of testers.
Or you were on an unsupported device and it didn’t show as available.

I had to log in on desktop browser to see the test.

I never got any invite for a test despite signing up right away when I got the initial email to register.

same here… 20chars…