The payments are not correct

[Anton]

Ahh okay, sorry I thought the above Storj staff replies were the “answers”, my bad.

[Anton]

Thanks for coming back to me.

Just my two cents…
The dashboard now shows what I got paid well close enough to what I got paid, of course it makes sense that it’s more accurate after payment.

[Alexey]

There is still a difference in $6.62 with local calculation. This usually happens if orders was not sent.
Could you please check orders/archive for rejected orders dated by October?

[Anton]

Thanks for coming back.

I can’t see any rejected files in there whatsoever.
Feel free to check all files form that folder, I’ve pasted them on here https://controlc.com/2dd54477

[Alexey]

Then only one possibility is remains:

NOV. 3, 2020: All monthly payouts have been completed

We noticed 2 mistakes in October payout. The conversion rate was off by 10% and some storage node didn’t submit all orders. Our first priority is now to fix both bugs as quickly as possible. Second priority is to regain trust. It is too early to promise anything. For now let’s say we will evaluate how we can correct the payouts as good as possible. Because fixing the bugs has the highest priority it might take a few days before we look into correcting the payout.

[Anton]

Thanks for the info, I’m glad to see it’s a recognised issue and I didn’t do something wrong… Hopefully the team can sort the issue out without too much trouble. Good luck.