The web interface stopped working

Node Operators troubleshooting
,
1

The web interface stopped working.
Log says everything seems fine. The console dashboard says that everything seems to be in order.
However, the web interface does not open.
curl http://127.0.0.1:14002 says:
cURL error 56: connection reset by peer

Please help solve this problem.

End of log:
2023-09-20T09:32:40Z INFO piecestore uploaded {“process”: “storagenode”, “Piece ID”: “6B4CD2XLDBH5EXQX35WJBJGJG4LRM6AJPFNPFQB4QJCJ2EOS6SAA”, “Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “Action”: “PUT”, “Size”: 28672, “Remote Address”: “5.161.128.79:58280”}
2023-09-20T09:32:46Z INFO piecestore upload started {“process”: “storagenode”, “Piece ID”: “GTQR3TIAP753DVU22H3G7RL6VWKDOE6F2255XAQEW7H3B7PPOFNA”, “Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “Action”: “PUT”, “Available Space”: 644622815616, “Remote Address”: “5.161.211.187:24558”}
2023-09-20T09:32:46Z INFO piecestore uploaded {“process”: “storagenode”, “Piece ID”: “GTQR3TIAP753DVU22H3G7RL6VWKDOE6F2255XAQEW7H3B7PPOFNA”, “Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “Action”: “PUT”, “Size”: 33024, “Remote Address”: “5.161.211.187:24558”}
2023-09-20T09:32:46Z INFO piecestore upload started {“process”: “storagenode”, “Piece ID”: “KLDIFAU32TUKCBAATQDT2FAP4Z2Q2DOBSK3KWN3HRCY2PV7RRVBQ”, “Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “Action”: “PUT”, “Available Space”: 644622782080, “Remote Address”: “5.161.211.187:24764”}
2023-09-20T09:32:46Z INFO piecestore uploaded {“process”: “storagenode”, “Piece ID”: “KLDIFAU32TUKCBAATQDT2FAP4Z2Q2DOBSK3KWN3HRCY2PV7RRVBQ”, “Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “Action”: “PUT”, “Size”: 32256, “Remote Address”: “5.161.211.187:24764”}
2023-09-20T09:32:49Z INFO piecestore upload started {“process”: “storagenode”, “Piece ID”: “52VCNGKKICWMXLTVX66SEYTKNP4SXQ222V5MB7YP55DNT5GJ4QHQ”, “Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “Action”: “PUT”, “Available Space”: 644622749312, “Remote Address”: “5.161.220.231:31656”}
2023-09-20T09:32:49Z INFO piecestore uploaded {“process”: “storagenode”, “Piece ID”: “52VCNGKKICWMXLTVX66SEYTKNP4SXQ222V5MB7YP55DNT5GJ4QHQ”, “Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “Action”: “PUT”, “Size”: 36864, “Remote Address”: “5.161.220.231:31656”}
2023-09-20T09:32:50Z INFO piecestore download started {“process”: “storagenode”, “Piece ID”: “VJQE2JMTIITMO6VTXFBIEQVT74WLO6TK3KC5JXTCGWS54G3PCOQA”, “Satellite ID”: “121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6”, “Action”: “GET_AUDIT”, “Offset”: 14336, “Size”: 256, “Remote Address”: “35.243.122.21:50714”}
2023-09-20T09:32:50Z INFO piecestore downloaded {“process”: “storagenode”, “Piece ID”: “VJQE2JMTIITMO6VTXFBIEQVT74WLO6TK3KC5JXTCGWS54G3PCOQA”, “Satellite ID”: “121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6”, “Action”: “GET_AUDIT”, “Offset”: 14336, “Size”: 256, “Remote Address”: “35.243.122.21:50714”}
2023-09-20T09:32:51Z INFO piecestore upload started {“process”: “storagenode”, “Piece ID”: “5TAHYFM46GJMEX3MU5T4PUSH2C43TWHQGPFKRH3EAX3SAHH6EBVQ”, “Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “Action”: “PUT”, “Available Space”: 644622711936, “Remote Address”: “5.161.128.79:51584”}
2023-09-20T09:32:51Z INFO piecestore uploaded {“process”: “storagenode”, “Piece ID”: “5TAHYFM46GJMEX3MU5T4PUSH2C43TWHQGPFKRH3EAX3SAHH6EBVQ”, “Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “Action”: “PUT”, “Size”: 18688, “Remote Address”: “5.161.128.79:51584”}
2023-09-20T09:32:52Z INFO piecestore upload started {“process”: “storagenode”, “Piece ID”: “YACUIAZNSEDKOGYB5OQT53CSIVJJU6H4NKKERKD6Z5PPR4N5NVTQ”, “Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “Action”: “PUT”, “Available Space”: 644622692736, “Remote Address”: “5.161.128.79:58280”}
2023-09-20T09:32:52Z INFO piecestore uploaded {“process”: “storagenode”, “Piece ID”: “YACUIAZNSEDKOGYB5OQT53CSIVJJU6H4NKKERKD6Z5PPR4N5NVTQ”, “Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “Action”: “PUT”, “Size”: 19712, “Remote Address”: “5.161.128.79:58280”}
2023-09-20T09:32:52Z INFO piecestore upload started {“process”: “storagenode”, “Piece ID”: “MEXMM6GGEQNHJGN6ZGTI2V36C6SJTIPJOQRFRSMQ74NLSLLGE4TQ”, “Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “Action”: “PUT”, “Available Space”: 644622672512, “Remote Address”: “5.161.211.187:49288”}
2023-09-20T09:32:53Z INFO piecestore uploaded {“process”: “storagenode”, “Piece ID”: “MEXMM6GGEQNHJGN6ZGTI2V36C6SJTIPJOQRFRSMQ74NLSLLGE4TQ”, “Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “Action”: “PUT”, “Size”: 31488, “Remote Address”: “5.161.211.187:49288”}
2023-09-20T09:32:56Z INFO piecestore upload started {“process”: “storagenode”, “Piece ID”: “L5HOTVUURNLRFVEACBP7ZSNBLZJYQWGZDHLOPYM3QN5HSQGRMJ3Q”, “Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “Action”: “PUT”, “Available Space”: 644622640512, “Remote Address”: “5.161.128.79:58280”}
2023-09-20T09:32:57Z INFO piecestore uploaded {“process”: “storagenode”, “Piece ID”: “L5HOTVUURNLRFVEACBP7ZSNBLZJYQWGZDHLOPYM3QN5HSQGRMJ3Q”, “Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “Action”: “PUT”, “Size”: 18688, “Remote Address”: “5.161.128.79:58280”}
2023-09-20T09:33:02Z INFO piecestore upload started {“process”: “storagenode”, “Piece ID”: “BAFMYZQQ5DWOVTJVPFZW7LQW6BAOJC7TVG5SJOXLJO467DEQREOA”, “Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “Action”: “PUT”, “Available Space”: 644622621312, “Remote Address”: “38.104.84.242:50866”}
2023-09-20T09:33:03Z INFO piecestore uploaded {“process”: “storagenode”, “Piece ID”: “BAFMYZQQ5DWOVTJVPFZW7LQW6BAOJC7TVG5SJOXLJO467DEQREOA”, “Satellite ID”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”, “Action”: “PUT”, “Size”: 553984, “Remote Address”: “38.104.84.242:50866”}

Console dashboard

Storage Node Dashboard ( Node Version: v1.86.1 )

======================

ID 12Dx1FtxQM8pbvLT57R8meQ4v4KgwnpYQfyS9P3Smjrn3oaXjRX
Status ONLINE
Uptime 21m55s

               Available          Used       Egress      Ingress
 Bandwidth           N/A     112.11 GB     42.42 GB     69.69 GB (since Sep 1)
      Disk     644.61 GB       2.56 TB

Web INTERFACE

screen-2023-09-20-12-40-11
screen-2023-09-20-12-40-111285×945 49.3 KB

2

I had the same issue today on two different servers. Only solution that worked so far was stopping all containers, removing the storagenode-image from docker and restarting the whole server. After that it was working again.

3

Funnily enough, the same is happening on 4 nodes on one of my machines.
As far as I can tell the nodes themselves are still running, so I’m ignoring it for the time being…

4

I also had this, adjusted the config and it worked again. I have no idea why something was wrong.

5

On both of my servers the docker image got updated 20 hours ago. Maybe it‘s a bug in the new image?

6

An incident has already been opened in a previous post and they are solving it

4 Likes
7

Same for me. Web interface of my both nodes stopped working.

8

This should be fixed now with the latest docker image, see details here:

Please comment on the github issue if you still experience problems

2 Likes
9

There was a bug in the docker image which is already fixed (see the issue). Latest docker image should be fine.

If you accidentally downloaded the wrong one, during the few hours when it was wrong, just pull the latest image. (for example with docker compose pull)

The only affected part is the webUI (which listens only on the local interface instead of all interfaces in the problematic image). All other functionality works well.

6 Likes
10

It seems that the GUI dashboard has started working again

1 Like