There is no exchange on a node

Node Operators troubleshooting
1

Аfter starting the node there is no exchange with satellites, only the log:
2019-08-09T20:05:15.783Z INFO Configuration loaded from: /app/config/config.yaml
2019-08-09T20:05:15.940Z INFO Operator email: 123@tmail.com
2019-08-09T20:05:15.940Z INFO operator wallet:
2019-08-09T20:05:16.780Z INFO running on version v0.16.1
2019-08-09T20:05:16.845Z INFO db.migration Latest Version {“version”: 14}
2019-08-09T20:05:16.855Z INFO piecestore:monitor Remaining Bandwidth {“bytes”: 10000000000000}
2019-08-09T20:05:16.856Z INFO vouchers Checking vouchers
2019-08-09T20:05:16.857Z INFO vouchers Requesting voucher {“satellite”: “118UWpMCHzs6CvSgWd9BfFVjw5K9pZbJjkfZJexMtSkmKxvvAW”}
2019-08-09T20:05:16.857Z INFO bandwidth Performing bandwidth usage rollups
2019-08-09T20:05:16.858Z INFO Node 1TYvedWzNWnU2H5cjTdZXd142Dmx5GRbFSX5KAkmL7CEhhbKrB started
2019-08-09T20:05:16.858Z INFO Public server started on [::]:28967
2019-08-09T20:05:16.858Z INFO Private server started on 127.0.0.1:7778
2019-08-09T20:05:16.861Z INFO vouchers Requesting voucher {“satellite”: “121RTSDpyNZVcEU84Ticf2L1ntiuUimbWgfATz21tuvgk3vzoA6”}
2019-08-09T20:05:16.862Z INFO vouchers Requesting voucher {“satellite”: “12L9ZFwhzVpuEKMUNUqkaTLGzwY9G24tbiigLiXpmZWKwmcNDDs”}
2019-08-09T20:05:16.863Z INFO vouchers Requesting voucher {“satellite”: “12EayRS2V1kEsWESU9QMRseFhdxYxKicsiFmxrsLZHeLUtdps3S”}
2019-08-09T20:05:17.020Z INFO running on version v0.16.1
2019-08-09T20:05:17.206Z INFO vouchers Voucher request denied. Vetting process not yet complete
2019-08-09T20:05:17.253Z INFO vouchers Voucher request denied. Vetting process not yet complete
2019-08-09T20:05:17.681Z INFO vouchers Voucher request denied. Vetting process not yet complete
2019-08-09T20:05:18.357Z INFO vouchers Voucher request denied. Vetting process not yet complete
2019-08-09T20:20:17.550Z INFO running on version v0.16.1
2019-08-09T20:35:17.530Z INFO running on version v0.16.1
2019-08-09T20:50:17.537Z INFO running on version v0.16.1
2019-08-09T21:05:16.858Z INFO bandwidth Performing bandwidth usage rollups
2019-08-09T21:05:17.554Z INFO running on version v0.16.1
2019-08-09T21:20:17.540Z INFO running on version v0.16.1
2019-08-09T21:35:17.531Z INFO running on version v0.16.1
2019-08-09T21:50:17.609Z INFO running on version v0.16.1
2019-08-09T22:05:16.858Z INFO bandwidth Performing bandwidth usage rollups
2019-08-09T22:05:17.573Z INFO running on version v0.16.1
2019-08-09T22:20:17.537Z INFO running on version v0.16.1
2019-08-09T22:35:17.537Z INFO running on version v0.16.1
2019-08-09T22:50:17.529Z INFO running on version v0.16.1
2019-08-09T23:05:16.858Z INFO bandwidth Performing bandwidth usage rollups
2019-08-09T23:05:17.524Z INFO running on version v0.16.1
2019-08-09T23:20:17.532Z INFO running on version v0.16.1
2019-08-09T23:35:17.555Z INFO running on version v0.16.1
2019-08-09T23:50:17.528Z INFO running on version v0.16.1

and then the same thing

2

Hi @aleks007, welcome to our community forum.

I’m assuming that you’ve recently joined the network or you did with a new identity.

Your SN isn’t vetted yet, so it will only receive a small amount of data until be vetted.

See this reply Voucher request denied. Vetting process not yet complete

On the other hand, the usage of the network depends on the users and the test data that we are uploading, so it may turn that during the time that your SN has been online there has been that much activity on the network.

Please check the dashboard during the following days to see if you get some data.

3

Thank you. I will follow

4

Again, I look at the log. No progress, not even a single check from the satellite since August 13, only
2019-08-19T04:00:31.632Z INFO bandwidth Performing bandwidth usage rollups
2019-08-19T04:00:32.370Z INFO version running on version v0.17.0
2019-08-19T04:15:32.298Z INFO version running on version v0.17.0
2019-08-19T04:30:32.316Z INFO version running on version v0.17.0
2019-08-19T04:45:32.368Z INFO version running on version v0.17.0
2019-08-19T05:00:31.643Z INFO bandwidth Performing bandwidth usage rollups
2019-08-19T05:00:32.298Z INFO version running on version v0.17.0
2019-08-19T05:15:32.291Z INFO version running on version v0.17.0

5

Count of unrecoverable failed audits

docker logs storagenode 2>&1 | grep GET_AUDIT | grep failed | grep open -c

Count of recoverable failed audits

docker logs storagenode 2>&1 | grep GET_AUDIT | grep failed | grep -v open -c

Count of successful audits

docker logs storagenode 2>&1 | grep GET_AUDIT | grep downloaded -c

show 0

6

Please share a screenshot of your Storage Node dashboard.
Thanks.

7

screen

8

Last contact should always be at or close to 0s. Since there was contact at some point, your node is most likely using an unsigned identity.

Could you post the response of docker exec -it storagenode ls -l /app/identity?

You should see 6 files and the size of ca.cert should be over 1000 and identity.cert over 1500.
If any of those things are not the case, you haven’t correctly signed your identity. Revert to the documentation to see how to sign.

1 Like
9

Please, post result of the commands:

docker exec -it storagenode grep -c BEGIN /app/identity/ca.cert
docker exec -it storagenode grep -c BEGIN /app/identity/identity.cert
10

Thank you all, reissued certificates and it worked.